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For Companies At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a dynamic retail environment.
- Company: Join Arco, the UK's leading safety experts with a rich 140-year legacy.
- Benefits: Enjoy a competitive salary, generous holiday, and fantastic employee discounts.
- Why this job: Be part of a transformation journey while making a real impact on customer loyalty.
- Qualifications: Experience in retail or sales, strong IT skills, and a passion for customer service.
- Other info: Opportunities for personal development and a supportive, inclusive workplace culture.
The predicted salary is between 22000 - 30000 £ per year.
Join to apply for the Branch Sales Advisor role at Arco: Experts In Safety.
About the Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco have a fantastic opportunity for a full time Branch Sales Advisor to join the team, working from our store in Darwen. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability. This is a Full time role working 40 hours per week on a 9 month Fixed Term Contract - Monday to Friday 8.00am till 17.00pm, 1 in 4 Saturday Mornings will be required. Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.
Key Responsibilities
- Providing high levels of customer service and building strong customer relationships
- Supporting with opening accounts, providing quotations and customer account management
- Driving sales through customer calling, leaflet distribution and other sales activity
- Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
- Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained
- Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts
- Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
- Complying with and being an advocate for Health & Safety and Security at all times
Benefits
- A starting salary of £26,208 per annum
- 32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year
- 2 fully paid Community Volunteering days every year
- An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
- A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
- Free, 24-hour access to our Employee Assistance Programme
- Health Cash Plan where we will reimburse up to 100% of everyday healthcare costs
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
About You
- Experience of working face to face with customers, preferably in a retail environment
- Experience of sales, either over the phone or face to face
- Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
- Driving licence is preferred
About Us
With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balancing the pressure to deliver sales growth and financial targets that are necessary to support the future growth.
Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.
Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come. Be Safe, Be Yourself, Be Your Best.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industry: Business Supplies & Equipment
Branch Sales Advisor in Darwen employer: Arco: Experts In Safety
Contact Detail:
Arco: Experts In Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Sales Advisor in Darwen
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arco and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering high levels of customer service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Show off your sales drive! Be ready to discuss how you've successfully driven sales in previous roles. Whether it was through face-to-face interactions or over the phone, we love to see that passion for sales.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Arco team. Let’s get you started on this exciting journey!
We think you need these skills to ace Branch Sales Advisor in Darwen
Some tips for your application 🫡
Show Your Customer Service Skills: In your application, make sure to highlight any experience you have in providing excellent customer service. We want to see how you've built relationships with customers and driven sales in previous roles.
Tailor Your CV and Cover Letter: Don’t just send the same old CV! Tailor it to the Branch Sales Advisor role by including relevant experiences and skills that match the job description. We love seeing candidates who take the time to personalise their applications.
Be Honest About Your Experience: If you’re new to the health and safety industry or don’t have all the required experience, don’t sweat it! Be honest about what you know and express your eagerness to learn. We’re here to help you grow!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Arco: Experts In Safety
✨Know Your Customer Service Basics
As a Branch Sales Advisor, you'll be all about delivering top-notch customer service. Brush up on common customer service scenarios and think of examples from your past experiences where you went above and beyond for a customer. This will show your potential employer that you understand the importance of customer relationships.
✨Familiarise Yourself with Sales Techniques
Since driving sales is a key part of the role, it’s a good idea to familiarise yourself with basic sales techniques. Think about how you can actively engage customers and encourage them to make purchases. Prepare to discuss any previous sales experience you have, even if it’s informal, as this will demonstrate your ability to contribute to their profitability.
✨Research Arco and the Industry
Even if you’re not an expert in health and safety or PPE, showing that you've done your homework on Arco and the industry can set you apart. Understand their products, values, and what makes them a leader in the market. This knowledge will help you answer questions confidently and ask insightful ones in return.
✨Prepare for Practical Scenarios
Expect to face practical scenarios during your interview, such as handling a difficult customer or managing stock. Think through how you would approach these situations and be ready to share your thought process. This will highlight your problem-solving skills and readiness to handle the responsibilities of the role.
