At a Glance
- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer service.
- Company: Join Arco, the UK's leading safety experts with a proud 140-year legacy.
- Benefits: Competitive salary, 32 days holiday, and excellent pension scheme.
- Other info: Inclusive culture that values diversity and offers career development opportunities.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in managing high-performing sales teams and delivering great customer service.
The predicted salary is between 30000 - 40000 € per year.
About The Role
Are you a dynamic leader ready to drive success and inspire a high‑performing team? We’re looking for a passionate Branch Manager to take charge of every aspect of branch operations – maximising sales, boosting profitability, and delivering exceptional customer service. If you thrive in a fast‑paced environment where safety, service, and success go hand‑in‑hand, this is your opportunity to lead from the front and make a real impact!
The Branch Manager will directly manage a small team of Branch Sales Advisors, drive the team to deliver cash sales targets, and play a strategic role in the south‑west region, interacting with regional sales teams and customers to drive growth and service. This role is based in Carlisle. The branch operates Monday‑Friday 08:00‑17:00 and Saturday mornings – no evening or weekend work.
Key Responsibilities
- Coordinating all branch sales activities, including new business account activity and campaign management to deliver the sales forecast.
- Driving and delivering performance and management of selected customer accounts and the contact strategy within the branch.
- Supporting and driving sales campaigns through customer site visits, telephone interaction, leaflet distribution and other sales activities.
- Managing people – coaching, development, and performance management of all branch colleagues.
- Accountability for the delivery of the Hire and Vending proposition within the branch, including people management, stock control, customer service, and generating sales leads.
- Building strong relationships with customers, key vendors, stakeholders, and national and local sales teams to ensure delivery of excellent customer service.
- Executing a marketing activity plan, including merchandising in line with agreed campaigns and analysing performance data to maximise sales.
- Managing the cost base of the branch in line with agreed expenditure targets.
- Being accountable for Health and Safety, audit compliance, cash, stock, security and maintenance of the branch and team.
Benefits
- A competitive starting salary dependent on experience plus bonus.
- 32 days holiday inclusive of bank holidays.
- Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary).
- 2 fully paid Community Volunteering days every year.
- An excellent pension (up to 8% Arco contribution) and 4× Life Assurance scheme.
- A huge range of discounts via Perkbox and Employee Discount on Arco products.
- Free 24‑hour access to Employee Assistance Programme.
- Health Cash Plan – reimbursement up to 100% of everyday healthcare costs.
- Access to Learning Management System for personal and career development.
- Long‑term service awards – 40‑year anniversaries celebrated.
Qualifications
- Proven experience developing and managing high‑performing sales teams in a store/retail environment, ideally in B2B sales.
- Expert understanding of delivering excellent customer service.
- Strong IT skills.
- Comprehensive knowledge of market and competition desirable.
- Good understanding of Health & Safety procedures.
- Driving licence preferred.
About Us
With a proud 140‑year legacy, you’ll be part of something special when you join the UK’s leading safety experts. Arco is the only integrated safety products and services business, and its size, scale and reputation underpin an impressive portfolio of satisfied customers. It’s an exciting time for us, and whatever your role, you’ll play a part in Arco’s journey to become more profitable and sustainable. We respect and value everyone’s unique skills, experience and ideas, giving ample opportunity to shape future growth and be rewarded for delivering against targets. Inclusion is core – we celebrate diversity and are committed to creating a supportive environment where everyone can thrive. If you require reasonable adjustments or additional support during recruitment, let us know. Be Safe, Be Yourself, Be Your Best.
Branch Manager in Carlisle employer: Arco: Experts In Safety
Arco is an exceptional employer that values dynamic leadership and fosters a high-performing work culture. As a Branch Manager in Carlisle, you will benefit from a competitive salary, generous holiday allowance, and opportunities for personal and career development, all while being part of a company with a proud 140-year legacy in safety expertise. With a commitment to inclusion and employee well-being, Arco provides a supportive environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Carlisle
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at Arco. You never know who might give you a heads-up about an opportunity!
✨Tip Number 2
Prepare for that interview! Research Arco’s values and recent projects. Think about how your experience aligns with their goals, especially around customer service and team management. Practise common interview questions so you can showcase your leadership skills confidently.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with hiring managers, highlight specific examples of how you've driven sales or improved team performance in previous roles. Numbers speak volumes, so if you’ve got stats, flaunt them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Arco team. Let’s get you that Branch Manager role!
We think you need these skills to ace Branch Manager in Carlisle
Some tips for your application 🫡
Show Your Leadership Skills:As a Branch Manager, we want to see your dynamic leadership style shine through in your application. Share examples of how you've inspired teams and driven success in previous roles – this is your chance to show us what makes you a great leader!
Highlight Your Sales Experience:Make sure to emphasise your experience in managing sales teams and achieving targets. We’re looking for someone who knows the ins and outs of B2B sales, so don’t hold back on showcasing your achievements and strategies that led to increased profitability.
Customer Service is Key:We pride ourselves on exceptional customer service, so let us know how you've delivered outstanding service in the past. Include specific examples of how you've built strong relationships with customers and resolved any challenges that arose.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Arco: Experts In Safety
✨Know Your Numbers
As a Branch Manager, you'll need to demonstrate your understanding of sales targets and performance metrics. Brush up on the key figures related to branch operations, such as sales forecasts and customer account management. Being able to discuss these confidently will show that you're ready to drive success.
✨Showcase Your Leadership Style
Prepare to talk about your experience in managing and developing high-performing teams. Think of specific examples where you've coached team members or improved performance. This will help illustrate your ability to inspire and lead a team effectively.
✨Customer Service is Key
Since delivering exceptional customer service is crucial for this role, be ready to share your strategies for building strong relationships with customers. Discuss how you've handled customer feedback or resolved issues in the past to highlight your commitment to service excellence.
✨Understand Health & Safety
Familiarise yourself with health and safety procedures relevant to the branch operations. Be prepared to discuss how you would ensure compliance and maintain a safe environment for both staff and customers. This shows that you take accountability seriously and prioritise safety.
