At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a dynamic retail environment.
- Company: Join Arco, the UK's leading safety experts with a rich 140-year legacy.
- Benefits: Earn £13.45 per hour, enjoy 32 days holiday, and access fantastic discounts.
- Other info: Flexible hours, community volunteering days, and a commitment to inclusion.
- Why this job: Be part of a supportive team that values your unique skills and offers growth opportunities.
- Qualifications: Experience in retail and sales, strong IT skills, and a full UK driving licence.
The predicted salary is between 27000 - 28000 € per year.
About The Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco has a fantastic opportunity for a part-time Branch Sales Advisor to join the team, working from our flagship branch in Hull. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability. The Branch Sales Advisor role is a position for 36 hours a week over 5 days a week. The days and hours of work are 08:00-17:00 Monday, Tuesday, Wednesday and Thursday plus 4 hours on Friday which aren't set. There is also a requirement to work additionally one Saturday morning every 4 weeks on a rotational basis. Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.
Key Responsibilities
- Providing high levels of customer service and building strong customer relationships
- Supporting opening accounts, providing quotations and customer account management
- Driving sales through customer calling, leaflet distribution and other sales activity
- Managing cash in line with company policies and procedures, including cashing up, processing refunds and supporting with the banking collection
- Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained
- Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts
- Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
- Complying with and being an advocate for Health & Safety and Security at all times
- Covering our IMS Coordinator when required which involves driving a company van to customer sites
Benefits
- A starting salary of £13.45 per hour plus bonus
- 32 days holiday inclusive of bank holidays
- Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
- 2 fully paid Community Volunteering days every year
- An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
- A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
- Free, 24‑hour access to our Employee Assistance Programme
- Health Cash Plan where we’ll reimburse up to 100% of everyday healthcare costs
- Access to our Learning Management System, to support your personal and career development
- Long‑term service awards – we’re proud to have employees who have worked for us for 40 years
About You
- Experience of working face to face with customers, preferably in a retail environment
- Experience of sales, either over the phone or face to face
- Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
- A full UK driving licence with the confidence to drive van if required
About Us
With a proud 140‑year legacy, you’ll be part of something special when you join the UK’s leading safety experts. As the only integrated safety products and services business, Arco’s size, scale and reputation are why we have such an impressive portfolio of satisfied customers. It’s an exciting time for us, and whatever your role, you’ll play a part in Arco’s journey to become more profitable and sustainable. To drive a performance culture, we consistently invest in our people to ensure we push for shared success. We respect and value everyone’s unique skills, experience and ideas so you’ll have ample opportunity to help shape our future growth and be rewarded for delivering against our targets. At Arco, inclusion means ensuring everyone feels valued, respected and able to be their best. We celebrate the unique skills, experiences and perspectives each colleague brings, and we’re committed to creating a supportive environment where everyone can thrive. As part of our journey to everyday inclusion, we recognise that individual needs may vary. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. Be Safe, Be Yourself, Be Your Best.
Branch Sales Advisor - Part Time employer: Arco: Experts In Safety
Arco is an exceptional employer, offering a vibrant work culture at our flagship Hull branch where you can thrive in a unique retail environment. With a strong commitment to employee development, we provide extensive training, generous benefits including a competitive salary, holiday entitlement, and a supportive atmosphere that values diversity and inclusion. Join us to be part of a legacy that prioritises your growth while making a meaningful impact in the health and safety industry.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Sales Advisor - Part Time
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arco. Understand their values, products, and what makes them unique in the health and safety industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering high levels of customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show your sales drive! Think of ways you've successfully driven sales in previous roles, whether through face-to-face interactions or over the phone. Highlighting your sales achievements can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at Arco. We can’t wait to see your application!
We think you need these skills to ace Branch Sales Advisor - Part Time
Some tips for your application 🫡
Show Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've built relationships and provided excellent service in the past, as this is key for the Branch Sales Advisor role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role that excite you and how your skills align with them. It shows us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Arco: Experts In Safety
✨Know the Company
Before your interview, take some time to research Arco. Understand their values, products, and the unique retail environment they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Branch Sales Advisor, delivering high levels of customer service is key. Prepare examples from your past experiences where you've successfully handled customer interactions, resolved issues, or built strong relationships. This will demonstrate your capability to excel in this role.
✨Prepare for Sales Scenarios
Since driving sales is a major part of the job, think about how you would approach sales activities like customer calling or leaflet distribution. Be ready to discuss your strategies and any relevant experiences that highlight your sales skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
