At a Glance
- Tasks: Deliver top-notch customer service and drive sales in a vibrant retail environment.
- Company: Join Arco, the UK's leading safety experts with a rich 140-year legacy.
- Benefits: Enjoy a competitive salary, generous holiday, and fantastic employee perks.
- Other info: Great opportunities for personal growth and career development await you.
- Why this job: Be part of an exciting transformation journey while making a real impact.
- Qualifications: Experience in retail and strong IT skills are a plus.
The predicted salary is between 22000 - 30000 £ per year.
About The Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco have a fantastic opportunity for a part time Branch Sales Advisor to join the team, working from our store in Leeds. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability.
The Branch Sales Advisor role is a full time position for 40 hours a week over 5 days, Monday to Friday, 08:00 to 17:00. The store is open on Saturday mornings so every so often we may require you to work a Saturday morning. Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow. This role can lead to future progression within Arco.
Key Responsibilities
- Carrying out outbound calls to customers to build relationships and drive revenue through accounts
- Supporting the Territory Account Manager with local customers
- Providing high levels of customer service and building strong customer relationships
- Supporting with opening accounts, providing quotations and customer account management
- Driving sales through customer calling, leaflet distribution and other sales activity
- Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
- Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained
- Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts
- Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
- Complying with and being an advocate for Health & Safety and Security at all times
Benefits
- A starting salary of £27,976 plus bonus
- 32 days holiday inclusive of bank holidays (Pro‑Rata)
- Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
- 2 fully paid Community Volunteering days (pro rata for part time) every year
- An excellent pension and Life Assurance scheme
- A huge range of high street retailer discounts to help with cost of living via MyArco Perks
- Free, 24‑hour access to our Employee Assistance Programme
- Access to our Learning Management System, to support your personal and career development
- Long‑term service awards – we’re proud to have employees who have worked for us for 40 years
Qualifications
- Experience of sales, either over the phone or face to face
- Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
- UK driving licence is advantageous but not a necessity for this role
EEO Statement
Arco is committed to creating a supportive environment where everyone can thrive. We respect and value everyone’s unique skills, experience and ideas so you’ll have ample opportunity to help shape our future growth and be rewarded for delivering against our targets. If you require any reasonable adjustments or additional support during the recruitment process, please let us know.
Branch Sales Advisor in Leeds employer: Arco: Experts In Safety
Arco is an exceptional employer, offering a dynamic hybrid work environment in Hull that fosters personal and professional growth. With a strong commitment to employee well-being, we provide competitive salaries, generous holiday allowances, and extensive benefits including a robust pension scheme and health cash plan. Our inclusive culture values diverse perspectives, ensuring every team member feels respected and empowered to contribute to our mission as the UK's leading safety experts.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Sales Advisor in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arco. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Branch Sales Advisor, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Show off your sales drive! Be ready to discuss how you've successfully driven sales in previous roles. Whether it was through face-to-face interactions or over the phone, having solid examples will demonstrate your ability to contribute to Arco's profitability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Arco team. Let’s get you that job!
We think you need these skills to ace Branch Sales Advisor in Leeds
Some tips for your application 🫡
Show Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've built relationships and provided excellent service in the past, as this is key for the Branch Sales Advisor role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific responsibilities from the role that excite you and how your skills align with them. It shows us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff.
Apply Through Our Website:Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can get your application in quickly.
How to prepare for a job interview at Arco: Experts In Safety
✨Know Your Customer Service Basics
As a Branch Sales Advisor, you'll be all about delivering top-notch customer service. Brush up on common customer service scenarios and think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of building strong relationships.
✨Familiarise Yourself with Sales Techniques
Since driving sales is a key part of the role, it’s a good idea to familiarise yourself with basic sales techniques. Think about how you can actively engage customers, whether through face-to-face interactions or over the phone. Prepare to discuss any relevant sales experience you have, even if it's from a different industry.
✨Understand the Health & Safety Industry
Even if you're not an expert in health and safety or PPE, showing a willingness to learn can set you apart. Do a bit of research on Arco and the products they offer. Being able to speak about their mission and values will demonstrate your interest in the company and the role.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street, so prepare some thoughtful questions to ask your interviewers. This could be about the team culture, opportunities for growth, or how success is measured in the role. It shows that you're genuinely interested in the position and want to ensure it's a good fit for both you and the company.
