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For Companies At a Glance
- Tasks: Engage customers, drive sales, and manage accounts in a dynamic retail environment.
- Company: Join Arco, the UK's leading safety experts with a 140-year legacy.
- Benefits: Enjoy a competitive salary, generous holiday, and discounts at high street retailers.
- Why this job: Be part of a transformative journey while developing your skills in a supportive culture.
- Qualifications: No specific experience needed; just a passion for customer service and sales.
- Other info: Full-time role with opportunities for personal and career development.
The predicted salary is between 22000 - 26000 £ per year.
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About The Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco have a fantastic opportunity for a full time Branch Sales Advisor to join the team, working from our store in Hedge End. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability.
About The Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco have a fantastic opportunity for a full time Branch Sales Advisor to join the team, working from our store in Hedge End. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability.
The Branch Sales Advisor role is a full time position, Monday to Friday with Saturday morning on a rota basis, working a total of 40 hours per week.
Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.
Key responsibilities include:
- Providing high levels of customer service and build strong customer relationships
- Supporting with opening accounts, providing quotations and customer account management
- Driving sales through customer calling, leaflet distribution and other sales activity
- Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
- Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained.
- Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts.
- Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
- Complying with and being an advocate for Health & Safety and Security at all times
On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:
- A starting salary of £26,208 plus bonus
- 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days
- 2 fully paid Community Volunteering days (pro rata for part time) every year
- An excellent pension and Life Assurance scheme
- A huge range of high street retailer discounts to help with cost of living via MyArco Perks
- Free, 24-hour access to our Employee Assistance Programme
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
About You
The ideal Branch Sales Advisor will be/have:
- Experience of working face to face with customers, preferably in a retail environment
- Experience of sales, either over the phone or face to face
- Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
- Driving licence preferred but not essential
About Us
With a 140-year legacy, Arco are recognised as the UK\’s leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We\’re the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge.
We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.
Diversity and Inclusion at Arco means understanding everyone\’s views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.
Be Safe, Be Yourself, Be Your Best.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Business Supplies & Equipment
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Branch Sales Advisor employer: Arco: Experts In Safety
Contact Detail:
Arco: Experts In Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Sales Advisor
✨Tip Number 1
Familiarise yourself with Arco's products and services, especially in health and safety. Understanding the basics of personal protective equipment (PPE) will not only boost your confidence but also show your commitment to the role during any discussions.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've successfully built relationships with customers and driven sales, as this is crucial for the Branch Sales Advisor position.
✨Tip Number 3
Prepare to discuss your approach to teamwork and collaboration. Since Arco values a culture of care and collaboration, think of instances where you’ve worked effectively within a team to achieve common goals.
✨Tip Number 4
Research Arco’s recent initiatives and their transformation journey. Being knowledgeable about the company's direction and challenges will help you articulate how you can contribute to their goals during any interviews.
We think you need these skills to ace Branch Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to build relationships and drive sales, as these are key aspects of the Branch Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Arco and how your skills align with their values of care, collaboration, performance, and delivery.
Highlight Relevant Skills: In your application, emphasise your strong IT skills and any experience you have in retail or face-to-face sales. If you have a driving licence, mention it, as it is preferred for this position.
Show Willingness to Learn: Since Arco provides training for those unfamiliar with the health and safety industry, express your eagerness to learn and develop within the role. This shows your commitment to personal growth and aligns with their focus on development.
How to prepare for a job interview at Arco: Experts In Safety
✨Showcase Your Customer Service Skills
As a Branch Sales Advisor, delivering high levels of customer service is key. Be prepared to share specific examples from your past experiences where you successfully handled customer queries or complaints, demonstrating your ability to build strong relationships.
✨Demonstrate Sales Experience
Highlight any previous sales experience, whether face-to-face or over the phone. Discuss how you drove sales in your previous roles and be ready to explain your approach to achieving sales targets.
✨Familiarise Yourself with Health & Safety
Even if you're not an expert in health and safety or PPE, showing a willingness to learn is crucial. Research Arco's products and services beforehand, and express your enthusiasm for gaining knowledge in this area during the interview.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the Branch Sales Advisor role, the team dynamics, and Arco's future plans. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
