At a Glance
- Tasks: Lead quality management and oversee daily operations to ensure top-notch product delivery.
- Company: Join St Andrews Medical Innovations, a dynamic player in healthcare improvement.
- Benefits: Competitive salary, growth opportunities, and a chance to make a real impact.
- Other info: Fast-paced environment with hands-on responsibilities and career advancement potential.
- Why this job: Be part of a team that enhances healthcare quality and efficiency.
- Qualifications: Degree in Life Sciences or related field; experience in quality or operations preferred.
The predicted salary is between 40000 - 50000 € per year.
This role combines responsibility for maintaining and improving the company’s Quality Management System (QMS) with oversight of day-to-day operations, including inventory, order fulfilment, and warehouse management. The postholder will play a key role in ensuring that products are delivered efficiently, consistently, and to a high standard of quality, while supporting the continued growth of St Andrews Medical Innovations.
Key Responsibilities
- Quality Management
- Lead the maintenance and continuous improvement of the ISO 13485 Quality Management System (QMS)
- Act as Management Representative, ensuring processes are documented, implemented, and effective
- Monitor QMS performance and report on effectiveness and areas for improvement
- Promote awareness of quality requirements across the organisation
- Manage document control systems, including SOPs, records, and change controls
- Support internal and external audits and ensure follow-up of actions
- Lead CAPA processes and continuous improvement initiatives
- Operations & Supply Chain Management
- Plan, manage, and continuously improve day-to-day operational activities including purchasing, inventory, logistics, and fulfilment
- Ensure products are delivered safely, on time, and to required quality standards
- Oversee supplier relationships, purchasing processes, and cost control
- Warehouse & Inventory Management
- Oversee the management and organisation of the stock warehouse
- Maintain accurate, real-time inventory records (finished goods, components, consumables)
- Set and manage stock levels and reordering processes
- Implement and improve stock control systems and procedures
- Ensure appropriate storage conditions and product traceability
- Conduct regular stock audits and reconciliation
- Oversee order processing (web, bulk, and international orders)
- Manage picking, packing, and dispatch processes
- Coordinate shipping, couriers, and freight forwarders
- Ensure export documentation and shipment tracking are handled effectively
- Resolve delivery issues and maintain clear communication with customers
- Quality in Operations
- Ensure labelling, packaging, and documentation meet internal quality standards
- Maintain device records, batch documentation, and traceability
- Support feedback and complaints handling processes
- Analyse operational data and KPIs to drive improvements
Job Requirements
- Education & Qualifications
- Bachelor’s degree (or equivalent experience) in Life Sciences, Engineering, Supply Chain, Business, or a related field
- Training or certification in a Quality Management System (e.g. ISO 13485 or 9001) is desirable
- Experience
- Experience in an operations, quality, or combined role within a structured or regulated environment
- Strong hands-on experience in operations, logistics, or supply chain management
- Practical experience with stock control and warehouse management
- Experience working with a Quality Management System (e.g. ISO 9001 or similar)
- Experience in SMEs, start-ups, or growing organisations is desirable
- Knowledge & Skills
- Good understanding of quality management principles and continuous improvement
- Familiarity with ISO 9001 or similar standards (ISO 13485 desirable but not essential)
- Experience with ERP/MRP or inventory systems
- Strong organisational and problem-solving skills
- Ability to manage multiple priorities in a hands-on environment
- Clear written and verbal communication skills
- Personal Attributes
- Proactive and adaptable, with a continuous improvement mindset
- Detail-oriented with strong organisational skills
- Comfortable working in a small, fast-moving team
- Practical and willing to take a hands-on approach when required
Interested? Apply now and be part of a company making a difference in healthcare worldwide! Please send us your CV and a cover letter detailing why you would like to work for us and what makes you suitable for the role. Further information and informal enquiries may be directed to Nicole Stewart, Finance & Operations, email: si-hr@st-andrews.ac.uk. Closing date for applications is Thursday 21st May 2026.
Quality & Operations Manager employer: Arclight Project
St Andrews Medical Innovations is an exceptional employer that prioritises quality and operational excellence in the healthcare sector. With a strong commitment to employee growth, we offer a collaborative work culture where innovation thrives, and team members are encouraged to develop their skills in a supportive environment. Located in the vibrant community of St Andrews, our company not only focuses on delivering high-quality products but also fosters a sense of purpose, making every role impactful in improving healthcare worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their Quality Management System and be ready to discuss how your experience aligns with their needs. Show them you're not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to quality management and operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at St Andrews Medical Innovations.
We think you need these skills to ace Quality & Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality & Operations Manager role. Highlight your experience with quality management systems and operations, as these are key for us. Use specific examples that showcase your skills in inventory management and continuous improvement.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you want to join StudySmarter and how your background fits the role. Be genuine and let your personality come through while linking your experience to our mission in healthcare.
Showcase Relevant Experience:When detailing your experience, focus on roles where you've managed quality systems or operations. Mention any hands-on experience with ISO standards or supply chain management, as this will resonate with us and show you're a great fit.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at Arclight Project
✨Know Your Quality Management Systems
Make sure you brush up on ISO 13485 and ISO 9001 principles. Be ready to discuss how you've applied these standards in your previous roles, as this will show your understanding of quality management and continuous improvement.
✨Showcase Your Operational Experience
Prepare examples from your past work that highlight your hands-on experience in operations, logistics, or supply chain management. Discuss specific challenges you faced and how you overcame them to ensure efficient delivery and quality standards.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you've had to manage multiple priorities or resolve delivery issues. Be ready to explain your thought process and the steps you took to achieve a successful outcome, showcasing your organisational skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's QMS, operational challenges, or growth plans. This not only shows your interest in the role but also helps you gauge if the company aligns with your career goals.
