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- Tasks: Support individuals experiencing homelessness with housing management and life skills.
- Company: Join Arc, a compassionate organisation dedicated to helping vulnerable people in Somerset.
- Benefits: Enjoy free parking, sick pay, and health insurance in a supportive workplace.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Empathy, communication skills, and experience with vulnerable populations are essential.
- Other info: Flexible part-time hours with opportunities for personal growth and development.
The predicted salary is between 10431 - 10431 £ per year.
Arc provide supported accommodation and outreach services to those experiencing homelessness in Somerset. We are looking for Housing Support Staff to join our team and provide housing management, client support, care and supervision to clients living in our 24 hour supported hostel.
This is a part time role of 15 hours per week on a 12-month fixed termcontract
As a Housing Support Worker, your responsibilities will be, but not limited to…
- Actioning any safeguarding concerns in line with Arc policies and procedures
- Ensuring that rent, service charges and other financial commitments are effectively managed and helping clients to ensure their income maximisation, along with support with money management, and debt.
- Ensuring clients abide by the conditions of their licence or tenancy agreement, and that any breaches are dealt with effectively, efficiently and in accordance with Arc Policies.
- Inducting new clients into their accommodation and to other associated support services
- Preparing accommodation for new clients including recording repair and maintenance issues and reporting to Property Services team or other appropriate colleagues.
- Providing necessary information, advice and support to help clients sustain their tenancy and provide tenancy sustainment support to clients after they have moved on.
- Maintaining appropriate records, share relevant information using designated systems, (following Arc policies, procedures regulatory and legislative requirements) regulations.
- Organising and facilitate house meetings and find ways to maximise participation and engagement, to ensure smooth running and best possible experience for clients.
Ensuring that clients are encouraged to access appropriate, sustainable move-on opportunities in the voluntary, statutory, and private sectors and are provided with support to meet their needs and abilities in order to help them develop the required skills for independent living. This may include one to one and group work to:
- Support with how to plan meals, cook & clean,
- One to one key worker personal support on ‘anything and everything’ that may contribute to tenancy sustainment, self-esteem, confidence building.
- Supported access to work placement and employment support including opportunities through our in-house Crescent Cleaning Services which provide opportunities for previously homeless people to engage in cleaning employment
- Opportunities to engage in creative in/formal learning opportunities.
Housing Support Worker
Arc provide supported accommodation and outreach services to those experiencing homelessness in Somerset. We are looking for Housing Support Staff to join our team and provide housing management, client support, care and supervision to clients living in our 24 hour supported hostel.
Job description:
This is a part time role of 15 hours per week on a 12-month fixed termcontract
As a Housing Support Worker, your responsibilities will be, but not limited to…
- Actioning any safeguarding concerns in line with Arc policies and procedures
- Ensuring that rent, service charges and other financial commitments are effectively managed and helping clients to ensure their income maximisation, along with support with money management, and debt.
- Ensuring clients abide by the conditions of their licence or tenancy agreement, and that any breaches are dealt with effectively, efficiently and in accordance with Arc Policies.
- Inducting new clients into their accommodation and to other associated support services
- Preparing accommodation for new clients including recording repair and maintenance issues and reporting to Property Services team or other appropriate colleagues.
- Providing necessary information, advice and support to help clients sustain their tenancy and provide tenancy sustainment support to clients after they have moved on.
- Maintaining appropriate records, share relevant information using designated systems, (following Arc policies, procedures regulatory and legislative requirements) regulations.
- Organising and facilitate house meetings and find ways to maximise participation and engagement, to ensure smooth running and best possible experience for clients.
Ensuring that clients are encouraged to access appropriate, sustainable move-on opportunities in the voluntary, statutory, and private sectors and are provided with support to meet their needs and abilities in order to help them develop the required skills for independent living. This may include one to one and group work to:
- Support with how to plan meals, cook & clean,
- One to one key worker personal support on ‘anything and everything’ that may contribute to tenancy sustainment, self-esteem, confidence building.
- Supported access to work placement and employment support including opportunities through our in-house Crescent Cleaning Services which provide opportunities for previously homeless people to engage in cleaning employment
- Opportunities to engage in creative in/formal learning opportunities.
Hours:
This role is for 15 hours on a 3-week rolling rota, working Monday & Thursday in the following hours:
Week 1: 7:30am – 3:30pm
Week 2: 10am – 6:00pm
Week 3: 12:30pm – 8:30pm
We are looking for:
Candidates with experience of working with people with multiple disadvantages or have worked with people who are or have been homeless and have an understanding of the issues surrounding people with complex needs, such as substance misuse or mental health issues.
You will be empathetic and passionate about doing something to support often vulnerable people, and with a commitment to equality, diversity and inclusion. Able to motivate an enthuse others, you will be capable of working on your own initiative or in teams, remain calm under pressure and be good at handling situations of conflict.
With good verbal, written and technical communications skills and a knowledge of the local homelessness services, housing options and support systems and you will be keen to develop, learn and share your skills and knowledge.
We are particularly keen to hear from those with lived experience of previous homelessness, substance misuse, being in care and/or an offending background or similar social issues.
All applicants will need to have an enhanced DBS check.
Note on Sponsorship:We regret that we are unable to offer sponsorship for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
Location:
Taunton
Salary:
£10,431(26,078.00 FTE)
Free parking
Sick pay
Health and wellbeing insurance plan
Arc hold a Silver Standard Investors in People Award and are committed to providing a supportive workplace, learning and development opportunities and an inclusive environment.
Contact
To apply:
For a full list of our essential and desirable criteria, please download our job description below
If the role is right for you, please complete the application form and return to recruit@arcinspire.co.uk
We will not be accepting applications without a completed application form.
Please include the job title as your email subject so we know the role you’re interested in.
We reserve the right to close the job early as we will be viewing all applications as we receive them.
Downloads
Download Job Description
Download Application Form
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Housing Support Worker employer: Arcinspire
Contact Detail:
Arcinspire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with organisations like Arc. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for housing support roles. Think about your experiences and how they relate to the job description. We want to hear your stories about empathy and problem-solving!
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let them know why you care about supporting vulnerable people. Share your commitment to equality and inclusion – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. We want to see that you understand what being a Housing Support Worker is all about and how your experience aligns with the role.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We love seeing how your background fits with our mission at Arc, so don’t hold back on showcasing your passion for supporting vulnerable people.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive it properly. Plus, it shows us you’re keen on joining our team at Arc.
How to prepare for a job interview at Arcinspire
✨Know Your Stuff
Make sure you understand the role of a Housing Support Worker inside out. Familiarise yourself with Arc's policies and procedures, especially around safeguarding and tenancy management. This will show that you're serious about the position and ready to hit the ground running.
✨Show Your Empathy
This role is all about supporting vulnerable people, so be prepared to share your experiences or understanding of working with individuals facing complex needs. Highlight any relevant experience you have, whether it's professional or personal, to demonstrate your passion for helping others.
✨Prepare Real-Life Examples
Think of specific situations where you've successfully managed conflicts or supported someone in need. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your skills effectively and make a lasting impression.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
