At a Glance
- Tasks: Lead HR processes from recruitment to employee wellbeing and compliance.
- Company: Dynamic facilities management company based in Exeter.
- Benefits: Flexible working, company mobile, and opportunities for professional growth.
- Other info: Join a supportive team with a focus on ethical standards and employee engagement.
- Why this job: Make a real difference in employee experience and culture.
- Qualifications: Proven HR experience and strong knowledge of UK employment law.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
Reports to: Managing Director
Location: Exeter
Contract Type: Full‑Time, Permanent, In‑person
Role Purpose
The HR/Admin is the lead for all people management and employment aspects across the business. This role holds end‑to‑end accountability for the employee lifecycle—from recruitment through to exits and ensures the Archway Facilities operates in full compliance with employment legislation.
Accountabilities & Responsibilities
- Leads recruitment and hiring for all cleaning staff, owning the process from attraction through to offer and set up.
- Provides advisory support to supervisors and the management team.
- Manages the onboarding and induction process, ensuring new starters are set up effectively and complete all required checks and training.
- Owns the company’s training and skills development programme.
- Manages all disciplinary and grievance processes, acting as sole accountable owner.
- Oversees employee wellbeing and welfare across the business and actively manages sickness absence and capability reviews.
- Prepares the monthly payroll, identifies and resolves any variations and submits the payroll file.
- Leads on TUPE transfers, working alongside the Operations Manager and Finance function.
- Ensures employment contracts are compliant and that right‑to‑work checks are completed.
- Contributes to performance management and appraisals across all levels.
- Provides input into GDPR and data protection compliance.
- Supports DBS checks and safeguarding processes.
- Contributes as part of the office team with administrative functions for non‑cleaning roles and broader projects on ISO, etc.
- Contributes to risk assessments and modern slavery and ethical trading obligations.
- Ensures a positive, productive culture across the business that maintains and improves employee experience and engagement.
Key Performance Indicators
- Time to fill vacancies.
- Disciplinary and grievance case resolution time.
- Staff sickness management rate.
- H&S training completion rate.
- Right‑to‑Work compliance rate.
Person Specification – Essential
- Proven HR generalist experience, ideally in a facilities, cleaning, or field‑based workforce environment.
- Strong working knowledge of UK employment law, TUPE, and disciplinary and grievance processes.
- Experience managing multi‑site or dispersed workforces.
- Confidence operating autonomously, making decisions, and owning outcomes.
- Ethical conduct: Uphold the highest ethical standards and maintain confidentiality when handling sensitive employee and commercial information.
Working Conditions
- Office based with occasional visits to client locations as required.
- Flexible working pattern to meet business needs.
- Company mobile phone and expenses provided.
Human Resources Administrator in Exeter employer: Archway Facilities - Commercial Cleaning Services
Archway Facilities is an exceptional employer located in Exeter, offering a supportive and dynamic work environment for HR professionals. With a strong focus on employee wellbeing and development, the company provides comprehensive training programmes and opportunities for career growth, ensuring that every team member feels valued and engaged. The flexible working patterns and commitment to ethical practices further enhance the appeal of joining our dedicated team.
Contact Details:
Archway Facilities - Commercial Cleaning Services Recruitment Team
