Remote Advanced Clinical Practitioner - Triage in Sheffield

Location: Remote (UK)

Salary: £55,000 per annum

Working hours: 40 hours per week, Mon-Fri (between the hours of 08:00-18:30 on a rota basis)

Job type: Permanent

About Us

We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated, and continuous care within a sustainable primary care system. We appreciate that our whole primary care system is struggling, which is hurting patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up by placing a focus on data insights, technology, and clinical innovation. Ultimately, we want to improve patient access, patient experience, and health outcomes to significantly increase the quality of care for our patients.

Job Summary

As a Remote Advanced Clinical Practitioner, you will work autonomously to provide advanced clinical care to patients across all Archvale practices. You will use your expertise to deliver high-quality care through remote consultations, triage, adhering to clinical guidelines and contributing to the effective management of the practice.

Responsibilities

• Delivery of highly effective, patient-centered care through remote synchronous and asynchronous consultations.
• Performing remote triage and prioritising patient needs effectively.
• Management of acute and long-term conditions, including medication reviews.
• Processing administration tasks promptly, including referrals, repeat prescription requests, and other related documentation.
• Maintaining accurate, up-to-date clinical records in line with best practices and policy.
• Supporting the achievement of practice targets, including QOF indicators.
• Participating in audits, significant event reviews, and quality improvement initiatives.
• Collaborating with multidisciplinary teams to ensure coordinated and continuous care.
• Contributing to the development and implementation of clinical protocols and guidelines.
• Participating in appraisals, revalidation processes, and continuous professional development.
• Promoting a culture of safety, learning, and continuous improvement within the practice.

Equality, Diversity & Inclusion

A good attitude and positive action towards ED&I create an environment where all individuals can achieve their full potential. Creating such an environment is important for three reasons: it improves operational effectiveness, it is morally the right thing to do, and it is required by law. Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect. Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted. Staff will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Staff have a responsibility to ensure that you treat our patients and their colleagues with dignity and respect.

Safety, Health, Environment and Fire (SHEF)

Archvale is committed to supporting and promoting opportunities for staff to maintain their health, well-being, and safety. You have a duty to take reasonable care of health and safety at work for you, your team, and others, and to cooperate with employers to ensure compliance with health and safety requirements. All personnel are to comply with the Health and Safety at Work Act 1974, Environmental Protection Act 1990, Environment Act 1995, Fire Precautions (workplace) Regulations 1999, and other statutory legislation.

Confidentiality

Archvale is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters, about their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times. It is essential that if the legal requirements are to be met and the trust of our patients is to be retained all staff protect patient information and provide a confidential service. All staff are required to sign and adhere to the Confidentiality Policy.

Quality & Continuous Improvement (CI)

To preserve and improve the quality of our output, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice. Archvale continually strives to improve work processes that deliver health care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Learning and Development

The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude, and competencies to perform their role. All staff will be required to partake in and complete mandatory training as directed by the training coordinator. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career, and ultimately, enable them to improve processes and service delivery.

Collaborative Working

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner that enables the sharing of information in an appropriate manner.

Service Delivery

Staff at the surgery must adhere to the information contained with practice policies and regional directives, ensuring protocols are adhered to at all times. Staff will be given detailed information during the induction process regarding policy and procedure.

Security

The security of Archvale & the practices is the responsibility of all personnel. Staff must ensure they remain vigilant at all times and report any suspicious activity immediately to their line manager. Under no circumstances are staff to share the codes for the door locks to anyone and are to ensure that restricted areas remain effectively secured.

Essential Criteria

• Registered healthcare professional (e.g., Advanced Nurse Practitioner, Paramedic Practitioner, Pharmacist) with an Advanced Clinical Practice qualification.
• Independent prescribing qualification.
• Minimum of 3 years’ experience working as an Advanced Clinical Practitioner in a primary care setting.