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- Tasks: Support the practice manager in optimising operations and leading a motivated team.
- Company: Rapidly growing GP-led organisation focused on innovative primary care solutions.
- Benefits: Up to £17 per hour, 27 days annual leave, NHS Pension, and professional development.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in primary care and managing multidisciplinary teams required.
- Other info: Join a dynamic environment with opportunities for career growth and innovation.
The predicted salary is between 13 - 17 £ per hour.
Location: Westerhope Medical Group - Newcastle Upon Tyne
Salary: Up to £17 per hour depending on experience
Working hours: Monday-Friday 37 hours per week
Job type: Permanent
Advert closing date: 4th March 2026
About us
We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system. We appreciate that our whole primary care system is struggling, which is causing a negative effect on patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up by placing a focus on data insights, technology and clinical innovation. Ultimately, we want to improve patient access, patient experience and health outcomes to significantly increase the quality of care for our patients.
Overview
To support the practice manager in all aspects of practice functionality, motivating and managing staff, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. To manage and coordinate all aspects of practice functionality, motivating and managing staff, patient services, premises and health and safety management. Through innovative ways of working, support the practice manager leading the team in promoting ED&I, SHEF, quality & continuous improvement, confidentiality, collaborative working, service delivery, learning and development and ensuring the practice complies with CQC regulations.
Duties include but are not limited to:
- Supporting the practice manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities
- Providing leadership and guidance to all staff ensuring that they adhere to policy and procedure at all times
- Overseeing the administrative elements of QOF, liaising with GPs, nursing staff and administrators
- Implementing systems to ensure compliance with CQC regulations and standards
- Evaluating, organising and overseeing the staff induction programme
- Support the overall practice clinical governance framework, submitting reports for QOF, enhanced services and other reporting requirements using CQRS/ Open Exeter etc.
- Guide the team to reach QOF targets (supported by the nursing and administrative leads)
- Brief clinicians on performance levels, advising actions to ensure high achievement across all QOF areas
- Implementing and embedding an effective practice and staff development plan for all staff (clinical and administrative) whilst maintaining a robust training record
- Implementing effective systems for the resolution of disciplinary and grievance issues, maintaining an overview of staff welfare
- Guiding staff and developing searches and audits on the clinical system
- Reviewing and updating clinical templates ensuring they relate to current practice
- Managing contracts for and highlighting issues with services i.e., cleaning, gardening, window cleaning etc.
- Ensuring the staff implement the practice wide approach to the management of all patient services matters
- Line managing the team, being responsible for timely and accurate appraisals and first line support for disciplinary and grievances.
Essential criteria:
- Experience working in primary care
- Experience of managing multidisciplinary teams
- Excellent communication skills (written, oral and presenting)
- Strong IT skills (EMIS & Office)
- Ability to motivate teams, enhance morale and maintain a positive working environment
- Ability to prioritise, delegate and work to deadlines
Desirable criteria:
- Leadership and/or management qualification
- Ability to recognise opportunities to enhance service delivery
Benefits:
- 27 days annual leave (pro-rata) plus 8 bank holidays (pro-rata)
- NHS Pension Scheme
- Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such will be necessary for a submission for the Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Deputy Practice Manager in Newcastle upon Tyne employer: Archvale
Contact Detail:
Archvale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Practice Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in primary care. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the organisation. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've motivated teams or improved processes in previous roles. This is key for a Deputy Practice Manager position!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deputy Practice Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Practice Manager role. Highlight your experience in primary care and managing teams, as this will show us you’re the right fit for our mission.
Showcase Your Skills: We want to see your excellent communication skills shine through in your application. Use clear and concise language, and don’t forget to mention your IT skills, especially with EMIS and Office, as they’re crucial for this role.
Be Authentic: Let your personality come through in your writing! We appreciate authenticity, so share your passion for improving patient care and how you can contribute to our innovative approach at Westerhope Medical Group.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Archvale
✨Know Your Stuff
Make sure you understand the role of a Deputy Practice Manager inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing multidisciplinary teams and ensuring compliance with CQC regulations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves motivating and managing staff, be prepared to share examples of how you've successfully led a team in the past. Think about specific situations where you enhanced morale or improved performance. This will demonstrate your capability to handle the leadership aspects of the job.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as resolving disciplinary issues or implementing new systems. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain a positive working environment. This will show that you're ready to tackle the challenges of the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewers. Inquire about their vision for the practice's future or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values and career goals.