At a Glance
- Tasks: Be the friendly face of our practice, managing appointments and providing top-notch customer service.
- Company: Join a rapidly growing GP-led organisation focused on improving patient care and staff happiness.
- Benefits: Enjoy 27 days annual leave, bank holidays, and a supportive work environment.
- Other info: Flexible part-time hours with opportunities for growth in a fast-paced environment.
- Why this job: Make a real difference in patient experiences while working in a dynamic healthcare setting.
- Qualifications: Previous receptionist experience, excellent communication skills, and GCSEs in English and Maths.
The predicted salary is between 23832 - 29128 £ per year.
Working hours: Part-time 27 hours per week
About Us
We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system.
We appreciate that our whole primary care system is struggling, which is causing a negative effect on patient care and staff happiness. We believe that we can turn this around by reimagining how primary care is delivered from the ground up by placing a focus on data insights, technology and clinical innovation.
Ultimately, we want to improve patient access, patient experience and health outcomes to significantly increase the quality of care for our patients. However, we can only build the best primary care service there is if our colleagues are happy, empowered and supported within an excellent working environment.
If you believe that there are ways to drastically improve the way primary care is delivered for both patients and staff alike and you want to be a part of this; then we would love to meet you and tell you more about our plans.
Overview
We are currently seeking a friendly and organised individual to join our team as a GP
Receptionist. In this role, you will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support. The ideal candidate will possess excellent communication skills, attention to detail, and a compassionate manor, ensuring that patients feel welcome and supported throughout their interactions with our practice.
Duties are listed below but are not limited to
- Greet patients and visitors as they arrive at the practice, ensuring a positive first impression.
- Manage patient appointments, including scheduling, rescheduling, and cancellations, using electronic booking systems.
- Answer incoming telephone calls promptly and courteously, directing inquiries to the
- Respond to patient queries and provide information about services, opening hours, and
- other relevant information.
- Assist with general administrative tasks, such as photocopying, scanning, and filing documents.
- Adhere to practice policies and procedures, including those related to patient confidentiality and data protection.
- Handle queries and process requests for prescription medications.
- Manage card payments for prescription medications.
- Previous experience in the receptionist role.
- Excellent interpersonal skills, with the ability to communicate effectively and empathetic with patients and colleagues.
- Strong organisational skills and attention to detail, with the ability to multitask and prioritise tasks efficiently.
- Flexibility to adapt to changing priorities and work in a fast-paced environment.
- Previous experience working within GP practice.
- GCSEs in English and Maths.
- 27 days annual leave (pro-rata) plus 8 bank holidays (pro-rata)
- #J-18808-Ljbffr
Receptionist in Dalkeith employer: Archvale
Archvale is an exceptional employer that prioritises the well-being and professional growth of its staff, offering a supportive and collaborative work culture at the Giffard Drive Surgery in Farnborough. With a commitment to continuous professional development and a competitive salary structure, this part-time GP role provides a unique opportunity to make a meaningful impact in primary care while enjoying a flexible work schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Dalkeith
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Receptionist in Dalkeith
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Archvale, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Archvale
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Archvale.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Archvale.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Archvale can really resonate with interviewers and show your commitment to the field.
