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- Tasks: Support the sales team by ensuring smooth operations for customers in the packaging sector.
- Company: Join Archroma, a global leader in sustainable specialty chemicals with a commitment to innovation.
- Benefits: Enjoy remote work flexibility and be part of a diverse, performance-driven culture.
- Why this job: Be a key player in driving sustainable solutions while developing your career in a collaborative environment.
- Qualifications: Technical education in process or chemical engineering; sales experience preferred; strong communication skills.
- Other info: This is a full-time role based from home, with travel across the UK.
The predicted salary is between 30000 - 42000 £ per year.
Our company Archroma is a global diversified leader in specialty chemicals with operations in 42 countries, including 35 sites, all certified to ISO management system standards. With the industry’s broadest product portfolio, we serve many of the world's top companies in textiles, packaging and paper, paints and coatings. Headquartered in Pratteln, Switzerland, our team of 4,500 passionate professionals offers industry-leading expertise in manufacturing, technical support and innovation around the globe. Archroma is paving the way to a more sustainable future and is recognised as an industry leader in the development and delivery of sustainable solutions by our customer base.
We are looking for a highly motivated and proactive team member in the function of Service Technician (m/w/d). In this role you will be responsible for driving profitable growth for our business by supporting the sales team in the UK by being the Service Technician towards our customers.
Main responsibilities:- Checking pumps and equipment at customers to ensure our applications are running smoothly
- Measure agreed parameters to optimize dosing rate
- Shade matchings as agreed
- Check available inventories to avoid risking stock out
- Get customers' orders organized in time
- Keep contact with dedicated customer contacts
- Maintain existing sales and find new business opportunities
- Align actions with Sales Manager to have a full picture available and to prepare stock allocation
This is a permanent and full-time position to be based in Home Office, preferably located in the north of England. The role includes travelling within the UK.
Your profile:- Technical education within process or chemical engineering
- Experience from Sales (within the Paper industry would be preferred)
- Ability to communicate and write well in English
- Enjoys teamwork and collaboration
- Strong ability to focus on details
- User knowledge in Microsoft Office
- Driving license (mandatory for the role)
Furthermore, you are a proactive team player with a strong eagerness to drive and develop the business. You are accountable for your own responsibility area and have the experience of working towards deadlines. You are also very customer-oriented and have the willingness to travel and visit the customers in the UK.
If your background and personal experience fits with this profile, please send your complete application via LinkedIn.
Service Technician employer: Archroma
Contact Detail:
Archroma Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Familiarise yourself with Archroma's product portfolio and their commitment to sustainability. Understanding their innovative solutions will help you engage in meaningful conversations during interviews and demonstrate your alignment with their values.
✨Tip Number 2
Network with professionals in the paper and packaging industries, especially those who have experience with Archroma. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your technical education and any relevant experience in process or chemical engineering. Be ready to provide examples of how you've successfully supported sales teams or improved customer satisfaction in previous roles.
✨Tip Number 4
Showcase your teamwork and collaboration skills by preparing anecdotes that highlight your ability to work effectively with others. Emphasising your proactive approach and customer orientation will resonate well with Archroma's culture.
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Technician at Archroma. Highlight your relevant experience in technical support and sales, especially within the paper industry.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your technical education, teamwork abilities, and any relevant experience in process or chemical engineering.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your eagerness to drive business growth and your customer-oriented approach, as these are key traits they are looking for.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your communication is clear and professional, reflecting your ability to write well in English.
How to prepare for a job interview at Archroma
✨Show Your Technical Knowledge
As a Service Technician, you'll need to demonstrate your understanding of process or chemical engineering. Be prepared to discuss relevant experiences and how they relate to the role at Archroma.
✨Highlight Your Sales Experience
If you have experience in sales, especially within the paper industry, make sure to mention it. Discuss specific examples where you've successfully driven sales or supported a sales team.
✨Emphasise Teamwork and Collaboration
Archroma values teamwork, so be ready to share examples of how you've worked effectively in a team. Highlight your ability to communicate and collaborate with others to achieve common goals.
✨Demonstrate Customer Orientation
Since the role involves direct interaction with customers, showcase your customer service skills. Talk about how you've built relationships with clients and ensured their needs were met in previous roles.
