Position
Workplace Manager (London) – London, UK
Responsibilities
- Own end‑to‑end operations of our London MoonBase, from daily facilities management to long‑term space planning
- Serve as primary liaison with onsite teams (building management, housekeeping, security) and external vendors, resolving issues swiftly via the facilities ticketing system
- Keep all communal areas—kitchens, meeting rooms, collaboration spaces—consistently stocked, clean, and functioning
- Administer global access controls across MoonBase locations, including events and lunch allowances
- Manage vendor relationships and contracts, driving value and accountability across all supplier partnerships
- Oversee all global MoonBase locations outside of NYC, supporting office operations, moves, renewals, new setups, and closures in partnership with other teams
- Own global event planning and execution with the NYC Office Manager—spanning team socials, leadership offsites, and company events across all locations
- Lead MoonPay’s UK Health & Safety programme, ensuring full legislative compliance and proactively closing gaps
- Take on ad‑hoc projects and operational initiatives as MoonPay continues to scale
Qualifications
- Proven experience in office and/or facilities management, ideally supporting both onsite and distributed remote teams
- Strong working knowledge of UK health & safety legislation and regulations, with hands‑on experience driving compliance programmes
- Background in events coordination with a track record of delivering both intimate team experiences and large‑scale company events
- High sense of urgency—fast response, decisive action, and follow‑through without being prompted
- Exceptional organisational skills with sharp attention to detail and the ability to juggle multiple workstreams simultaneously
- Clear and confident communication—written, verbal, and with senior stakeholders
- Strong business judgment, prioritising effectively and knowing when to escalade versus complete
- Rapport‑building ability with internal teams and external partners
- Crypto‑curious—genuinely interested in the space and excited to be part of it, without needing to be a DeFi native
- Comfortable with occasional travel to support global MoonBase locations and events
Benefits
- Competitive salary package
- Equity package – employees have ownership at MoonPay
- Pay for performance equity bonus – those who drive outsized outcomes receive outsized rewards
- Moonshot award – 10 employees twice a year, each earning a $250,000 equity grant
- Unlimited holidays
- Hybrid working schedule – work fully remotely or at your nearest Moonbase, the choice is yours
- Private Healthcare benefits
- Enhanced parental leave
- Annual training budget
- Home office setup allowance
- Remote working allowance
- Monthly budget for our products and zero‑fee crypto transactions
- Employee referral programme – refer and receive 10,000 USDC
- Regular remote company offsites – meet colleagues regularly for high‑impact in‑person sessions and hackathons
EEO & Diversity
At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal‑opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence. MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or otherwise participating in the application process.
