At a Glance
- Tasks: Manage client relationships and ensure high satisfaction in Securities Services.
- Company: Join HSBC, a leading global banking and financial services organisation.
- Benefits: Enjoy competitive pay, private healthcare, and tailored professional development.
- Other info: HSBC values diversity and offers inclusive career opportunities for all.
- Why this job: Make a real impact while advancing your career in a dynamic environment.
- Qualifications: Experience in client management and strong communication skills required.
The predicted salary is between 59400 - 72600 £ per year.
Archer is collaborating with HSBC to connect them with exceptional professionals for this role. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking a professional to join our team in the role of Senior Account Manager – Account Management, Securities Services. A primary purpose of the role will be to ensure that we deliver a service proposition that recognises and adapts to changing client requirements as automation and digitisation reduce reliance on operational interaction day to day, and clients seek to extract additional, long term value from their service providers.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In This Role You Will Be Responsible For:
- Client retention – work in tandem with product management, service delivery and client management to ensure high levels of client satisfaction and a reference-able client base.
- Create and maintain detailed client plans that effectively map the organisational structure and key contact points in the assigned clients.
- Ensure proactive management of issues across all products and jurisdictions by directing the resources in each service component or jurisdiction.
- Capture, advocate and drive service improvement opportunities and prioritise change management agendas across the business.
- Establish/adhere to an agreed governance framework and meeting schedules to deliver strong senior client engagement and maintain full compliance with internal controls.
To Be Successful In This Role You Should Have:
- Relevant years of experience on Securities Services, client management, business implementation/change, business development and/or senior operational leadership experience.
- Client facing with excellent communication and presentation skills, including an ability to lead and manage meetings.
- Track record in maintaining and retaining client relationships across securities services products with an ability to help execute departmental strategy.
- Understanding of core commercial and contractual drivers and business performance.
- Proven ability to adapt to the changing demands of the industry, clients and internal stakeholders.
- Proven capacity to operate across a complex organisation collaboratively, whilst ensuring that the agreed client/HSBC agenda is effectively managed.
- Demonstrable quality track record as a team-player with the capacity to positively contribute to the department strategy.
- Fully proficient in understanding the regulations that drive the securities services arena and in particular those that govern client management.
- Sound understanding of controls, risk management (product and market) and mitigation techniques.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk.
Senior Account Manager Securities Services in London employer: Archer
Archer is an exceptional employer located in the innovative hub of San Jose, California, where we are at the forefront of sustainable air mobility. Our collaborative work culture fosters diversity and creativity, providing employees with ample opportunities for professional growth and development in the aerospace industry. With a commitment to employee well-being and inclusivity, Archer offers a unique chance to contribute to groundbreaking technology while enjoying a supportive and dynamic workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager Securities Services in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Archer. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Account Manager Securities Services in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Archer.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Archer's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Archer
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Archer.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Archer will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Archer employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
