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- Tasks: Lead a dynamic team to deliver top-notch repairs and maintenance for void properties.
- Company: Join a leading social housing provider committed to quality and innovation.
- Benefits: Enjoy flexible working, competitive pay, and the chance to make a real impact.
- Why this job: Be a key player in enhancing community living through exceptional property services.
- Qualifications: Experience in repairs management and a strong health & safety background required.
- Other info: Opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
We are working with a leading social housing provider to recruit an experienced Voids Manager to oversee the delivery of high quality repairs and maintenance services across void properties. This is an excellent opportunity for a dynamic leader with strong operational and health & safety experience to make a real impact within a high performing team.
Role Overview
As the Voids Manager, you will lead the operational delivery of void property repairs, ensuring the service is customer-focused, efficient and aligned with organisational standards and values. You’ll drive performance, champion innovation, and ensure all void works meet legislative, safety and quality requirements. Working closely with the Repairs and Maintenance Manager, you will develop effective voids plans, manage resources and ensure outstanding service delivery across the entire workstream.
Key Responsibilities
- Lead and motivate a team of operatives, supervisors and contractors, ensuring KPIs, legislative requirements and company standards are consistently achieved.
- Oversee the delivery of all void repairs and maintenance, embedding continuous improvement and promoting innovation across the service.
- Champion health & safety, ensuring full compliance with regulations including CDM, and embedding safe working practices across all activities.
- Manage financial performance within the voids workstream, providing accurate forecasting, monitoring budgets and ensuring value for money.
- Oversee subcontractor, materials and supplier performance to ensure effective procurement and contractual compliance.
- Promote effective use of housing and works order systems, ensuring accurate data recording and efficient scheduling.
- Investigate complaints, disputes and service failures, ensuring swift resolution and embedding lessons learned.
- Put customers at the heart of service delivery, ensuring decisions reflect customer needs and expectations.
Skills, Qualifications & Experience Needed
- HNC/HND in a construction related discipline or equivalent industry experience.
- Strong health & safety background, including experience applying CDM and compliance regulations in a maintenance or construction environment.
- Proven experience managing repairs and maintenance services for void properties.
- Strong understanding of voids processes, housing legislation and compliance requirements.
- Confident analysing performance data, interpreting contracts and making commercially sound decisions.
- Demonstrable leadership skills with experience managing and developing teams.
- Experience communicating, negotiating and collaborating with customers, stakeholders and partners.
- Track record of managing budgets, monitoring financial performance and delivering cost effective services.
Additional Information
- Budget responsibility: No
- Line management: Yes
- Travel: Regular
- Flexible working encouraged
If you’re passionate about delivering exceptional property services and want to lead a high performing voids team, we’d love to hear from you.
Repairs Manager employer: Archer Resourcing
Contact Detail:
Archer Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and maintenance sectors. You never know who might have a lead on a Voids Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. Tailor your answers to show how your experience aligns with their mission, especially around health & safety and customer service.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams and driven performance in previous roles. This is key for a Voids Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Repairs Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Voids Manager role. Highlight your experience in repairs and maintenance, especially with void properties. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the team. Share specific examples of your leadership and health & safety experience that relate to the job description.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate how you’ve driven performance and improved service delivery in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Archer Resourcing
✨Know Your Stuff
Make sure you brush up on your knowledge of void property repairs and maintenance. Familiarise yourself with the latest health and safety regulations, especially CDM compliance. This will show that you're not just a leader but also someone who understands the nitty-gritty of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team to meet KPIs or improved service delivery. This will help demonstrate your ability to lead and inspire others in a high-performing environment.
✨Customer Focus is Key
Be ready to discuss how you put customers at the heart of your service delivery. Share examples of how you've handled complaints or disputes effectively, ensuring customer needs were met. This will highlight your commitment to exceptional service.
✨Financial Savvy Matters
Brush up on your budgeting skills and be prepared to talk about how you've managed financial performance in previous roles. Discuss your experience with forecasting and ensuring value for money, as this is crucial for the Voids Manager position.
