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- Tasks: Support and enhance Quality Assurance systems while ensuring compliance with industry standards.
- Company: Join ADM, a global leader in nutrition and sustainability.
- Benefits: Competitive salary, diverse work environment, and opportunities for career growth.
- Other info: Be part of a diverse team committed to innovation and inclusion.
- Why this job: Make a real impact on quality processes and drive continuous improvement.
- Qualifications: Experience in quality assurance and strong analytical skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive QA Systems Officer to support and enhance our Quality Assurance systems. This role is key to ensuring compliance with industry standards including cGMP, FSSC 22000, FEMAS, UFAS, and BETA NOPS, while driving continuous improvement across site quality processes.
Key Responsibilities
- Customer Complaints (Process Owner): Manage the end-to-end customer complaint process, including recording, investigation, resolution, and implementation of corrective and preventive actions (CAPA). Track Cost of Poor Quality (COPQ), identify trends, and recommend improvements.
- Supplier Complaints: Support the recording, investigation, and management of supplier-related quality issues, ensuring effective resolution and follow-up.
- Internal Audit Programme Owner: Develop, implement, and manage the internal audit programme to ensure compliance with GMP and food/feed safety standards. Work cross-functionally to close gaps and drive improvements.
- Supplier Audits: Support supplier audit activities to ensure ongoing compliance and collaborate with suppliers to address any non-conformances.
- Batch Release: Perform batch record reviews and administer Certificates of Analysis in line with quality standards.
- TACCP & VACCP (Process Owner): Lead and manage TACCP and VACCP processes to mitigate risks of intentional adulteration. Develop and implement risk mitigation strategies with key stakeholders.
- Training: Develop and deliver quality systems induction training to new employees, ensuring strong understanding of QA principles and compliance requirements.
- Project Support: Provide QA support to cross-functional projects, ensuring quality is embedded throughout project lifecycles.
- Quality KPIs: Define, monitor, and report on quality KPIs, identifying trends and opportunities for improvement.
- QA Systems Support: Assist the QA Systems Manager with ongoing system maintenance and improvements.
- Continuous Improvement: Identify and implement process improvements to enhance quality performance across the site.
Skills & Experience
- Strong analytical and problem-solving skills
- Excellent organisational skills with high attention to detail
- Confident IT user (Microsoft Word, Excel, Outlook)
- Strong communication and training delivery skills
- Proven auditing capability
- Experience in root cause analysis and CAPA implementation
- Ability to analyse and present data trends effectively
Education & Background
- Bachelor’s degree or HND/HNC (or equivalent)
- Minimum 2 years’ experience in a quality assurance role
- Internal auditing experience or relevant training
- Background in food or pharmaceutical manufacturing
- Knowledge of cGMP and/or ISO 9001 (desirable)
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over.
#IncludingYou Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
QMS Officer employer: Archer Daniels Midland
Contact Detail:
Archer Daniels Midland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QMS Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its quality assurance processes. Show them you’re not just another candidate; demonstrate your passion for quality and how you can contribute to their goals.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to CAPA and internal audits. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace QMS Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the QMS Officer role. Highlight your experience with quality assurance, compliance, and any relevant industry standards like cGMP or ISO 9001. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how you can contribute to our team. Be sure to mention specific experiences that relate to the responsibilities listed in the job description.
Showcase Your Analytical Skills: Since this role requires strong analytical abilities, make sure to include examples of how you've used these skills in past roles. Whether it's through data analysis or problem-solving, we want to see how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Archer Daniels Midland
✨Know Your Standards
Familiarise yourself with the industry standards mentioned in the job description, like cGMP and FSSC 22000. Being able to discuss these standards confidently will show that you understand the role's requirements and are ready to contribute from day one.
✨Prepare for Scenario Questions
Expect questions about how you would handle customer complaints or manage supplier audits. Think of specific examples from your past experience where you successfully resolved issues or implemented CAPA. This will demonstrate your problem-solving skills and practical knowledge.
✨Showcase Your Analytical Skills
Since the role requires strong analytical abilities, be prepared to discuss how you've used data to identify trends or improve processes in previous roles. Bring examples of KPIs you've monitored and how they led to actionable insights.
✨Emphasise Continuous Improvement
Highlight your commitment to continuous improvement by discussing any initiatives you've led or participated in. Share how you’ve contributed to enhancing quality performance in your previous positions, as this aligns perfectly with the expectations of the QMS Officer role.