Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Verify and update business information on digital maps through engaging customer service.
- Company: Join a diverse American company with a global reach and equal opportunities.
- Benefits: Enjoy health insurance, pension, life insurance, and professional development.
- Why this job: Make an impact by ensuring accurate information for businesses worldwide.
- Qualifications: Customer service experience and fluency in English plus one additional language.
- Other info: Dynamic, multinational environment with clear career progression.
The predicted salary is between 24000 - 36000 £ per year.
An American company where management standards are the same all over the world; everyone is equal, and there is cultural diversity in the teams. You will be responsible for global projects for the largest companies in the world in the field of software, online marketing, internet platforms and devices.
Responsibilities:
- The role focuses on providing customer service for a company specializing in map tools. As part of the job, agents contact various local businesses to verify whether the information displayed on the maps is accurate and up to date — for example, confirming if a business is still operating at a specific location or whether their opening hours have changed.
- Review maps data to assess business information accuracy based on client policies.
- Engage with business, predominantly via quick outbound phone calls, to verify their business information.
- Update client platforms based on verified information.
- Make well-balanced decisions based on market-specific knowledge.
Requirements:
- Customer service experience.
- English language knowledge min. B2/C1 level.
- Chinese/Italian/Thai/German/Greek language knowledge min. B2/C1 level.
- Good written and oral communication skills, with excellent attention to detail.
- The ability to apply judgment on the job and the ability to effectively multi-task in a deadline-driven atmosphere.
- Good time management, prioritization, and ability to work without close supervision and under pressure.
Our client offers:
- Health insurance.
- Pension.
- Life insurance.
- Open-minded and multinational environment.
- Opportunity to be part of a global organization focused on development.
- Professional development and a clear career path.
- Training & development.
Digital Maps Associate with Italian / Greek / Thai / Chinese / German (M / F) in London employer: Arche Consulting Sp. z o.o.
Contact Detail:
Arche Consulting Sp. z o.o. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Maps Associate with Italian / Greek / Thai / Chinese / German (M / F) in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the industry. A personal recommendation can go a long way in landing that Digital Maps Associate role.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, make sure you can clearly explain why you're the perfect fit for the job. Highlight your customer service experience and language skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Digital Maps Associate with Italian / Greek / Thai / Chinese / German (M / F) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Maps Associate role. Highlight any customer service experience and language skills that match the job description. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us you’ve got that attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Arche Consulting Sp. z o.o.
✨Know Your Maps
Familiarise yourself with the company's map tools and services. Understand how they operate and what makes them unique. This will not only impress your interviewers but also help you answer questions more confidently.
✨Language Skills on Display
Since the role requires proficiency in a specific language, be prepared to demonstrate your skills during the interview. Practice speaking in your chosen language and be ready to answer questions or even conduct part of the interview in that language.
✨Customer Service Scenarios
Think of examples from your past customer service experience that showcase your problem-solving skills and attention to detail. Be ready to discuss how you handled difficult situations or ensured accuracy in your work.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific projects you might be working on. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
