Bilingual Lead Medical Coordinator — Child Welfare

Work Days: Monday - Friday

Work Hours: 8 a.m. to 5:00 p.m.

Location: 1115 Mission Rd., San Antonio, TX 78210

Mission: The Mission of St. PJ's Children's Home is to be a safe and loving refuge for children in crisis and to accompany them on their journey to healing and wholeness, breaking the cycle of abuse and neglect one child at a time.

Summary: Under the direction of the Program Director, the Lead Medical Coordinator is responsible for the coordination and implementation of medical services provided to UAC, including the hiring, training, and supervision of medical staff. The Lead Medical Coordinator uses sound medical and professional judgment and best practices to support the medical, safety and well-being of UAC in care while maintaining compliance with agency policy, TDFPS Minimum Standards and ORR Policy. The Lead Medical Coordinator arranges and/or partners with healthcare professionals regarding medical services, health and safety standards for out-of-home childcare, childcare licensing requirements, disease reporting requirements, immunizations for children, injury prevention for children, medication management, and knowledge of community health and mental health resources for UAC.

Position Responsibilities:

• Provide supervision and guidance to the medical team while monitoring daily practices to ensure compliance with all policies, procedures, and quality standards.
• Perform triage assessments to evaluate patient symptoms and overall needs, determining the level of urgency and coordinating the appropriate medical response or referral.
• Actively participate in case staffings and stakeholder meetings and follow up with recommendations.
• Compile, prepare, submit and maintain accurate records, files, forms, statistics and additional information in accordance with agency policy, TDFPS Minimum Standards and ORR Policy.
• Effectively communicate with ORR Medical team as needed.
• Ensure medical services are completed and documented in the UAC Portal within required timeframes and in accordance with agency policy, DFPS Minimum Standards and ORR Policy.
• Assume ON-CALL duties after regular business hours, including nights, weekends and holidays.
• Complete and submit reports within required timeframes.
• Guide and direct medical staff and provide timely and adequate feedback.
• Provide health education and training for staff and UAC.
• Maintain inventories of medical supplies, prescription medications, and over-the-counter medications.
• Develop and implement a fail-safe plan regarding medication administration, counts, label accuracy, and reporting of medication errors.
• Maintain the safety and well-being of children through supervision, adherence to program policies, and appropriate interventions.
• Schedule, accompany and/or provide transportation to medical appointments when needed.
• Ensure medical services are provided in a manner that promotes best practices and facilitates the optimum delivery of quality trauma informed care to UAC.
• Demonstrate proficiency in knowledge of agency policy, TDFPS Minimum Standards and ORR Policy.
• Actively participate in the enhancement and/or improvement of the living and working environment for residents and employees.
• Attend administrative staff meetings, staff retreats, and other team building activities as scheduled.
• Demonstrate knowledge and sensitivity of cultural norms, values and heritage.
• Adhere to safety training and protocols on a daily basis, and take precautionary measures to ensure the safety and well-being of self and others.
• Protect the confidentiality of any information or material obtained in the service with the organization.
• Adhere to the Code of Conduct and the Faith and Moral Policy.
• Take a solution-oriented approach in interactions and undertakings, promoting collaboration and commitment to the Mission and Vision of the organization.
• Attendance and successful completion of a 10-day New Employee Orientation is mandated for the position.
• Other duties as assigned by Program Director.

Competencies:

• Adaptability: Ability to adjust to changing conditions and remain committed to excellence.
• Building Collaboration: Ability to develop, maintain and strengthen internal and/or external relationships in order to build momentum and accomplish set goals and/or the organization’s Mission.
• Developing Others: Ability to see the potential in others and engage them in a way that leads to their ability and willingness to enhance their knowledge, skills and/or abilities to greater levels of proficiency.
• Leadership: Ability to exhibit behavior and skills that contribute to superior performance by motivating others to become engaged and take action.
• Performance Management: Ability to coach, set expectations, provide feedback, track progress, address performance concerns, and provide recognition for set objectives.

Requirements:

Minimum Qualifications:

• Education: Bachelor's Degree in Nursing, Medical Sciences or related field; or higher health-related qualification (e.g. Physician Assistant, Nurse Practitioner).
• Experience: Minimum of 1 year of employment in public health or a healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care. One-year experience working with children in a child welfare or social-services setting preferred; supervisory experience preferred.
• License and Credentials: Licensed Registered Nurse (RN), reliable transportation, valid driver license, valid vehicle insurance.
• Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children.

Minimum Knowledge and Skills:

• Bilingual: Fluent in English/Spanish with regards to reading, writing, speaking, and comprehension of the spoken language.
• Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel) and a variety of online database systems.
• Strong analytical and organisation skills and abilities.
• Detail oriented, organised, self-motivated, able to work well independently and on a team.
• Good written and verbal skills.
• Good critical thinking and problem-solving skills.
• Able to remain calm and composed in crisis situations.

Travel Requirements: Travel requirements for the position includes 0% local and 0% overnight.

Physical Requirements: The position requires the following physical demands in the frequency noted.

• Lifting up to 10 pounds: Frequently
• Reach above shoulder height: Frequently
• Sitting: Frequently
• Reach below shoulder height: Frequently
• Walking: Frequently
• Driving: Frequently
• Running: Occasionally
• Stooping: Frequently
• Standing: Frequently
• Pushing: Frequently
• Bending waist (forward or sideways): Frequently
• Pulling: Frequently
• Balancing: Frequently
• Talking: Frequently
• Squatting: Frequently
• Hearing: Frequently
• Climbing: Frequently
• Crawling: Occasionally
• Repetitive motions: Frequently

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.).

This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.

Seton Home is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at www.setonhomesa.org. You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.