At a Glance
- Tasks: Lead Lean Transformation initiatives and drive continuous improvement practices.
- Company: Collaborative company focused on innovation and enabling potential.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: 5+ years of experience in Lean practices, especially in Financial Services.
- Why this job: Make a real impact by guiding teams towards operational excellence.
- Qualifications: Degree preferred with Lean/Continuous Improvement qualifications.
The predicted salary is between 60000 - 75000 £ per year.
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.
Key Tasks and Responsibilities
- Lead the overall deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines.
- Guide the current state and future state, implementation plan, along with impact and value of changes in strong cooperation with business unit experts.
- Develop and nurture strong partnerships with Business Unit (BU) leaders to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.
- Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function.
- Deliver performance objectives as stated in charter (Evaluation of meeting delivery and performance outcomes).
- Be accountable for the consistent and successful delivery of agreed standards of Lean in initiative.
- Guide training and problem solving workshops with senior managers & teams.
- Coach senior leaders to be effective in their roles as sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines.
- Work with leaders and managers to provide continuous improvement updates and report outs to Senior Leadership.
- Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture tangible benefits.
- Drive the consistent use of Lean standards in the delivery of Value Stream or Function.
- Coach & mentor AMS staff on Lean practice and tactics, and guide the evolution of AMS playbook.
Role Requirements & Skills
- Attention to detail and pride in delivering high quality outputs.
- Self-driven, autonomous with strong results orientation.
- Excellent communication skills (both written and verbal), and attention to detail while developing and presenting to senior leaders of the company.
- Strong organisational skills.
- Ability to effectively interpret data and measure performance.
- Ability to handle changing priorities and use good judgement when working in challenging situations.
- Ability to multitask whilst maintaining focus.
- Hands on application of core AMS (Lean) tools and methodology, including process mapping, data collection and analysis, root cause problem solving and performance management frameworks.
- Demonstrate proficiency in project and program management.
Qualifications
- Academic qualifications; Degree preferred.
- Relevant business improvement qualifications; e.g. LSS Black Belt, Lean Competency System.
- Project or Programme Management qualifications; Prince2, Scrum Master, Agile PM.
Experience
- 5+ Years as a Lean practitioner with demonstrated success in supporting change.
- Financial Services and an understanding of Operational Management Practices.
- Development & Implementation of Lean / Continuous improvement initiatives.
- Demonstrated experience as a qualified Lean / Process Improvement leader, preferably within an Insurance or Financial Services environment.
Process & Operational Excellence Delivery Manager employer: Arch
As a leading employer in the financial services sector, we foster a collaborative and innovative work culture that empowers our employees to drive meaningful change. Our commitment to continuous improvement not only enhances professional growth through extensive training and mentorship but also ensures that every team member plays a vital role in shaping the future of our organisation. Located in a vibrant area, we offer unique opportunities for networking and development, making us an excellent choice for those seeking a rewarding career in process and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Process & Operational Excellence Delivery Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Show Off Your Skills
When you get the chance to meet potential employers, make sure to showcase your Lean and operational excellence skills. Bring examples of past projects or improvements you've made. We want to see how you can bring value to our team!
✨Prepare for Interviews
Do your homework before interviews! Understand the company culture and how they implement Lean practices. We love candidates who can discuss how they would fit into our collaborative environment and contribute to continuous improvement initiatives.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who align with our mission to enable possibility.
We think you need these skills to ace Process & Operational Excellence Delivery Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Process & Operational Excellence Delivery Manager role. Highlight your experience with Lean practices and continuous improvement, as well as any relevant qualifications. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since excellent communication is key for this role, don’t shy away from demonstrating your written and verbal skills in your application. Use clear, concise language and make sure to articulate your thoughts effectively. Remember, we’re looking for someone who can engage with senior leaders!
Highlight Relevant Experience:Be sure to emphasise your hands-on experience with Lean tools and methodologies. Share specific examples of how you've successfully implemented continuous improvement initiatives in the past. This will help us see your practical knowledge and how it aligns with our goals.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our collaborative culture at StudySmarter!
How to prepare for a job interview at Arch
✨Know Your Lean Tools
Make sure you brush up on your Lean and problem-solving tools before the interview. Be ready to discuss how you've applied these methodologies in past roles, especially in financial services or operational management. This will show that you not only understand the theory but can also implement it effectively.
✨Showcase Your Coaching Skills
Since the role involves coaching senior leaders and teams, prepare examples of how you've successfully guided others in continuous improvement practices. Highlight specific instances where your coaching led to tangible results, as this will demonstrate your ability to nurture partnerships and drive change.
✨Communicate Clearly
Excellent communication is key for this position. Practice articulating your thoughts clearly and concisely, especially when discussing complex data or performance metrics. Use examples from your experience to illustrate your points, ensuring you convey your insights effectively to senior leadership.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about past challenges you've faced in Lean transformations and how you navigated them. Being able to articulate your thought process will showcase your strategic thinking and adaptability.
