At a Glance
- Tasks: Lead Lean Transformation initiatives and drive continuous improvement across the organisation.
- Company: Join a collaborative company that inspires progress and enables possibilities.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: 5+ years of experience in Lean practices, especially in Financial Services.
- Why this job: Make a real impact by guiding teams to achieve their best through Lean practices.
- Qualifications: Degree preferred with relevant business improvement qualifications and strong communication skills.
The predicted salary is between 60000 - 75000 £ per year.
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.
Key Tasks and Responsibilities
- Lead the overall deployment of a Lean Transformation with specific responsibility for initiatives and continuous improvement practices and routines.
- Guide the current state and future state, implementation plan, along with impact and value of changes in strong cooperation with business unit experts.
- Develop and nurture strong partnerships with Business Unit (BU) leaders to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.
- Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function.
- Deliver performance objectives as stated in charter (Evaluation of meeting delivery and performance outcomes).
- Be accountable for the consistent and successful delivery of agreed standards of Lean in initiative.
- Guide training and problem solving workshops with senior managers & teams.
- Coach senior leaders to be effective in their roles as sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines.
- Work with leaders and managers to provide continuous improvement updates and report outs to Senior Leadership.
- Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture tangible benefits.
- Drive the consistent use of Lean standards in the delivery of Value Stream or Function.
- Coach & mentor AMS staff on Lean practice and tactics, and guide the evolution of AMS playbook.
Role Requirements & Skills
- Attention to detail and pride in delivering high quality outputs.
- Self-driven, autonomous with strong results orientation.
- Excellent communication skills (both written and verbal), and attention to detail while developing and presenting to senior leaders of the company.
- Strong organisational skills.
- Ability to effectively interpret data and measure performance.
- Ability to handle changing priorities and use good judgement when working in challenging situations.
- Ability to multitask whilst maintaining focus.
- Hands on application of core AMS (Lean) tools and methodology, including process mapping, data collection and analysis, root cause problem solving and performance management frameworks.
- Demonstrate proficiency in project and program management.
Qualifications
- Academic qualifications; Degree preferred.
- Relevant business improvement qualifications; e.g. LSS Black Belt, Lean Competency System.
- Project or Programme Management qualifications; Prince2, Scrum Master, Agile PM.
Experience
- 5+ Years as a Lean practitioner with demonstrated success in supporting change.
- Financial Services and an understanding of Operational Management Practices.
- Development & Implementation of Lean / Continuous improvement initiatives.
- Demonstrated experience as a qualified Lean / Process Improvement leader, preferably within an Insurance or Financial Services environment.
Process & Operational Excellence Delivery Manager in London employer: Arch
As a leading employer in the financial services sector, we foster a collaborative and innovative work culture that empowers our employees to drive meaningful change. With a strong focus on professional development, we offer extensive training opportunities in Lean methodologies and continuous improvement practices, ensuring that our team members grow alongside the company. Located in a vibrant area, our workplace not only promotes personal and professional growth but also encourages a healthy work-life balance, making it an ideal environment for those looking to make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Process & Operational Excellence Delivery Manager in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your Lean and continuous improvement skills. Share specific examples of how you've driven change and delivered results in past roles. We want to see your passion for operational excellence shine through!
✨Prepare for Interviews
Do your homework before interviews! Research the company’s culture, values, and recent projects. We want you to come across as genuinely interested and knowledgeable about their operations. Plus, prepare some thoughtful questions to ask – it shows you’re engaged and ready to contribute.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s make that connection happen!
We think you need these skills to ace Process & Operational Excellence Delivery Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Lean practices and continuous improvement. We want to see how your skills align with our mission of enabling possibility!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve successfully implemented Lean initiatives or improved processes in previous roles. We love seeing tangible results!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language that reflects your communication skills, as we value clarity in all our interactions.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Arch
✨Know Your Lean Tools
Make sure you brush up on your knowledge of Lean tools and methodologies. Be ready to discuss how you've applied these in past roles, especially in continuous improvement initiatives. This will show that you not only understand the theory but can also implement it effectively.
✨Showcase Your Communication Skills
Since this role involves coaching and guiding senior leaders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've communicated complex ideas to different audiences, as strong communication is key to success in this position.
✨Demonstrate Your Results Orientation
Be prepared to share specific examples of how you've driven results in previous roles. Use metrics and data to illustrate your impact, as this aligns with the company's focus on performance objectives and delivering high-quality outputs.
✨Build a Connection with Business Unit Leaders
Research the company’s business units and think about how you can integrate continuous improvement into their operations. During the interview, express your enthusiasm for building partnerships and understanding their specific challenges, which will highlight your collaborative approach.
