Change & Process Lead

Change & Process Lead

Full-Time 60000 - 75000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead change management strategies and drive adoption of new processes and technologies.
  • Company: Join a collaborative and innovative company that inspires progress.
  • Benefits: Competitive salary, professional development, and a dynamic work environment.
  • Other info: Be part of a team that values collaboration and positive change.
  • Why this job: Make a real impact by shaping business change and driving transformation.
  • Qualifications: PROSCI certification and experience in leading large-scale change initiatives.

The predicted salary is between 60000 - 75000 £ per year.

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Role Purpose

The Change Lead will play a critical role in shaping and delivering business change across the AINTL business. Operating within the Process Excellence function, the role will ensure that change activities are structured, robust, and aligned to successful delivery and adoption of new processes, technology and tooling. This role partners with senior stakeholders, programme managers, initiative owners and operational teams to understand the level of change impact, drive adoption, embed behavioural and process change.

Key Responsibilities

  • Change Leadership & Strategy
    • Develop and execute change management strategies and plans using PROSCI or equivalent methodologies.
    • Lead change workstreams across complex, multi-year programmes to drive high levels of adoption and minimise resistance.
    • Translate programme objectives into clear change impacts, readiness plans, and adoption strategies.
  • Stakeholder Engagement & Communication
    • Identify key stakeholders and develop tailored engagement approaches.
    • Facilitate change networks, working groups, and leadership forums to build sponsorship and advocacy.
    • Create and deliver clear, compelling communications tailored to varied audiences across the organisation.
  • Change Impact & Readiness
    • Conduct change impact assessments, benefits assessments, and readiness reviews for new processes and systems.
    • Partner with Process Excellence leads to ensure business processes are fully understood and embedded.
    • Track and report on change readiness, adoption metrics.
  • Training & Capability Development
    • Work closely with Process & Operational Excellence to understand the level of training and documentation required.
    • Engage with Learning & Development teams to design and deliver training materials, capability uplift plans, and user training programmes.
    • Support leaders and managers in building their change leadership capability.
  • Risk, Issues & Reporting
    • Identify change related risks and barriers, proposing and executing mitigation actions.
    • Maintain change plans, stakeholder maps, and dashboards for reporting at programme and steering group level.
    • Provide expert advice on change governance, ensuring alignment with programme methodologies and controls.

Skills & Experience

  • Essential
    • PROSCI Change Practitioner certification or equivalent, with proven application.
    • Significant experience leading change management within large-scale, multi year transformation programmes.
    • Strong understanding of process improvement, lean methodology, operational change, and transformation best practice.
    • Demonstrable experience facilitating workshops, driving engagement, and influencing senior stakeholders.
    • Excellent communication, presentation, and stakeholder management skills.
    • Experience designing and implementing change strategies, communications, training, and readiness assessments.
  • Desirable
    • Experience working within a Process Excellence, Operational Excellence, or Continuous Improvement environment.
    • Knowledge of Lean, Six Sigma, or other process improvement methodologies.
    • Experience in regulated or complex organisational environments.
    • Background in digital transformation or system implementation programmes.

Personal Attributes

  • Highly collaborative, with a natural ability to build trust and influence at all levels.
  • Resilient, adaptable, and comfortable working in ambiguous, fast moving environments.
  • Strong problem solver with a structured and analytical approach.
  • Passionate about driving positive change and delivering sustainable outcomes.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

Change & Process Lead employer: Arch

Arch International is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the dynamic field of AI and automation. Employees benefit from comprehensive growth opportunities, including mentorship from senior leaders and involvement in impactful projects that shape the future of insurance technology. Located in a vibrant international hub, Arch offers a unique chance to work at the forefront of AI development while ensuring a strong focus on governance and risk management.

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Contact Details:

Arch Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Change & Process Lead

Tip Number 1

Network like a pro! Reach out to your connections and let them know you're on the hunt for a Change & Process Lead role. You never know who might have the inside scoop on opportunities or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company culture and values. Since this role is all about collaboration and innovation, think of examples from your past experiences that showcase how you've driven change and engaged stakeholders effectively.

Tip Number 3

Practice your pitch! Be ready to explain how your skills in change management and process improvement align with the company's goals. Tailor your message to highlight your experience with methodologies like PROSCI and your ability to lead complex programmes.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can set up job alerts to stay updated on new openings that match your skills and interests.

We think you need these skills to ace Change & Process Lead

PROSCI Change Practitioner certification
Change Management
Stakeholder Engagement
Communication Skills
Process Improvement
Lean Methodology
Operational Change

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with change management and process improvement. We want to see how your skills align with the role of Change & Process Lead, so don’t hold back on showcasing your relevant achievements!

Showcase Your Communication Skills:Since this role involves a lot of stakeholder engagement, it’s crucial to demonstrate your communication prowess. Use clear and compelling language in your application to reflect how you can effectively convey messages to varied audiences.

Highlight Your Methodologies:Mention any experience you have with PROSCI or similar change management methodologies. We’re keen to see how you’ve applied these frameworks in past roles, so be specific about your contributions and outcomes.

Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s super easy, and you’ll be part of our talent community, which means you’ll stay updated on future opportunities too!

How to prepare for a job interview at Arch

Know Your Change Management Methodologies

Make sure you’re well-versed in PROSCI or any equivalent methodologies. Be ready to discuss how you've applied these strategies in past roles, especially in large-scale transformation programmes. This will show your potential employer that you can hit the ground running.

Engage with Stakeholders

Prepare to talk about your experience in identifying and engaging key stakeholders. Think of specific examples where you’ve tailored your communication to different audiences. This will demonstrate your ability to build trust and influence at all levels, which is crucial for the Change Lead role.

Showcase Your Problem-Solving Skills

Be ready to discuss complex business problems you've solved in the past. Use a structured approach to explain your thought process and the outcomes. This will highlight your analytical skills and resilience, both of which are essential for navigating fast-moving environments.

Demonstrate Your Passion for Change

Express your enthusiasm for driving positive change and delivering sustainable outcomes. Share stories that illustrate your passion and commitment to change management. This will resonate well with the company culture focused on collaboration and innovation.