At a Glance
- Tasks: Manage property claims and collaborate with underwriters and brokers.
- Company: Dynamic insurance company focused on collaboration and innovation.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Great opportunity for growth and to work towards CII qualifications.
- Why this job: Join a team that empowers you to make a real difference in clients' lives.
- Qualifications: Basic understanding of insurance and strong customer service skills.
The predicted salary is between 22050 - 26950 £ per year.
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential.
Our work is the catalyst that helps others achieve their goals.
In short, We Enable Possibility.
Role Summary & Purpose
- Manage a portfolio of first party property claims.
- Working in conjunction with Underwriters.
- Liaise with brokers, stakeholders and insureds as required.
- Key Tasks & Responsibilities
- Efficiently handle all claims which are part of the job holder's file allocation in accordance with group SLA's
- Adjust, assess and manage assigned claims within own defined authority.
- Ensuring coverage is accurately reviewed and that reserving is correctly set and maintained.
- Setting of file strategies and negotiating settlement in accordance with policy terms.
- Deliver effective and proactive communications when negotiating, focusing on claims resolution to optimise settlement times
- Deliver a customer centric claims proposition that will enhance the Arch reputation / brand.
- Role Requirements & Skills
- Basic understanding of UK insurance market and the claims process
- Ability to review policy documents and correctly interpret cover.
- Ability to apply a high level of self-management.
- Enthusiasm and passion for strong customer service
- Strong analytical, verbal and written skills
Qualifications
- Open to working towards CII qualifications
Experience
- Insurance experience desirable
- Customer service experience
- 14101 Arch Europe Insurance Services Ltd
- #J-18808-Ljbffr
Claims Assistant in Manchester employer: Arch Insurance
At Arch Europe Insurance Services Ltd, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to reach their full potential. As a Branch Manager, you will not only lead a high-performance team but also have access to extensive professional development opportunities and a supportive environment that values teamwork and excellence in service delivery. Located in a vibrant area, our branch offers unique advantages such as strong community ties and the chance to make a significant impact in the local market.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Assistant in Manchester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Arch Insurance). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Arch Insurance. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Assistant in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Arch Insurance.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Arch Insurance. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Arch Insurance
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Arch Insurance to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Arch Insurance, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Arch Insurance's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.