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- Tasks: Lead and shape business change initiatives across the AINTL business.
- Company: Join a dynamic team focused on process excellence and transformation.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Ideal for those passionate about driving positive change in fast-paced environments.
- Why this job: Make a real impact by driving change and improving processes.
- Qualifications: PROSCI Change Practitioner certification and experience in large-scale transformations.
The predicted salary is between 60000 - 75000 £ per year.
The Change Lead will play a critical role in shaping and delivering business change across the AINTL business. Operating within the Process Excellence function, the role will ensure that change activities are structured, robust, and aligned to successful delivery and adoption of new processes, technology and tooling. This role partners with senior stakeholders, programme managers, initiative owners and operational teams to understand the level of change impact, drive adoption, embed behavioural and process change.
Key Responsibilities
- Change Leadership & Strategy: Develop and execute change management strategies and plans using PROSCI or equivalent methodologies. Lead change workstreams across complex, multi-year programmes to drive high levels of adoption and minimise resistance. Translate programme objectives into clear change impacts, readiness plans, and adoption strategies.
- Stakeholder Engagement & Communication: Identify key stakeholders and develop tailored engagement approaches. Facilitate change networks, working groups, and leadership forums to build sponsorship and advocacy. Create and deliver clear, compelling communications tailored to varied audiences across the organisation.
- Change Impact & Readiness: Conduct change impact assessments, benefits assessments, and readiness reviews for new processes and systems. Partner with Process Excellence leads to ensure business processes are fully understood and embedded. Track and report on change readiness, adoption metrics.
- Training & Capability Development: Work closely with Process & Operational Excellence to understand the level of training and documentation required. Engage with Learning & Development teams to design and deliver training materials, capability uplift plans, and user training programmes. Support leaders and managers in building their change leadership capability.
- Risk, Issues & Reporting: Identify change related risks and barriers, proposing and executing mitigation actions. Maintain change plans, stakeholder maps, and dashboards for reporting at programme and steering group level. Provide expert advice on change governance, ensuring alignment with programme methodologies and controls.
Skills & Experience
- Essential: PROSCI Change Practitioner certification or equivalent, with proven application. Significant experience leading change management within large-scale, multi-year transformation programmes. Strong understanding of process improvement, lean methodology, operational change, and transformation best practice. Demonstrable experience facilitating workshops, driving engagement, and influencing senior stakeholders. Excellent communication, presentation, and stakeholder management skills. Experience designing and implementing change strategies, communications, training, and readiness assessments.
- Desirable: Experience working within a Process Excellence, Operational Excellence, or Continuous Improvement environment. Knowledge of Lean, Six Sigma, or other process improvement methodologies. Experience in regulated or complex organisational environments. Background in digital transformation or system implementation programmes.
Personal Attributes
- Highly collaborative, with a natural ability to build trust and influence at all levels.
- Resilient, adaptable, and comfortable working in ambiguous, fast moving environments.
- Strong problem solver with a structured and analytical approach.
- Passionate about driving positive change and delivering sustainable outcomes.
Change & Process Lead employer: Arch Insurance
Contact Detail:
Arch Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change & Process Lead
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in change management or process excellence. Attend events, webinars, or even local meetups to connect with potential employers and learn about opportunities that might not be advertised.
✨Tip Number 2
Showcase your skills! Create a portfolio or a presentation that highlights your experience with change management strategies, stakeholder engagement, and training development. This will give you an edge during interviews and help you demonstrate your expertise effectively.
✨Tip Number 3
Prepare for interviews by practising common questions related to change leadership and process improvement. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make sure to highlight your PROSCI certification and relevant experiences.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that align with your skills. Plus, it’s a great way to ensure your application gets seen by the right people. So, get clicking and let’s land that job together!
We think you need these skills to ace Change & Process Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with change management and process improvement. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how you've applied them in real-world scenarios. Share specific examples of how you've led change initiatives or improved processes in previous roles.
Engage with Us: We love seeing candidates who are genuinely interested in our company. Do a bit of research on StudySmarter and mention something specific about us in your application to show your enthusiasm.
Keep It Clear and Concise: While we appreciate detail, make sure your application is easy to read. Use bullet points where possible and keep your language straightforward. This will help us quickly see why you're a great fit for the Change Lead role.
How to prepare for a job interview at Arch Insurance
✨Know Your Change Management Methodologies
Make sure you’re well-versed in PROSCI or any equivalent methodologies. Be ready to discuss how you've applied these frameworks in past roles, especially in large-scale transformations. This shows you not only understand the theory but can also put it into practice.
✨Engage with Stakeholders
Prepare to talk about your experience in identifying and engaging key stakeholders. Think of specific examples where you’ve tailored your communication strategies to different audiences. This will demonstrate your ability to build relationships and drive change effectively.
✨Showcase Your Training Development Skills
Be ready to discuss how you’ve collaborated with Learning & Development teams to create training materials. Highlight any successful training programmes you’ve implemented, as this role requires a strong focus on capability development and user training.
✨Demonstrate Your Problem-Solving Skills
Think of instances where you’ve identified risks or barriers during a change initiative and how you addressed them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical approach and resilience in overcoming challenges.