At a Glance
- Tasks: Lead Lean Transformation initiatives and drive continuous improvement across the organisation.
- Company: Join a collaborative company that inspires progress and innovation.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: 5+ years of experience in Lean practices, especially in Financial Services.
- Why this job: Make a real impact by enabling others to achieve their goals through process excellence.
- Qualifications: Degree preferred with relevant business improvement qualifications and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.
Key Tasks and Responsibilities
- Lead the overall deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines.
- Guide the current state and future state, implementation plan, along with impact and value of changes (in strong cooperation with business unit experts).
- Develop and nurture strong partnerships with Business Unit (BU) leaders to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.
- Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function.
- Deliver performance objectives as stated in charter (Evaluation of meeting delivery and performance outcomes).
- Be accountable for the consistent and successful delivery of agreed standards of Lean in initiative.
- Guide training and problem solving workshops with senior managers & teams.
- Coach senior leaders to be effective in their roles as sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines.
- Work with leaders and managers to provide continuous improvement updates and report outs to Senior Leadership.
- Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture tangible benefits.
- Drive the consistent use of Lean standards in the delivery of Value Stream or Function.
Role Requirements & Skills
- Attention to detail and pride in delivering high quality outputs.
- Self-driven, autonomous with strong results orientation.
- Excellent communication skills (both written and verbal), as well as attention to detail while developing and presenting to senior leaders of the company.
- Strong organisational skills.
- Ability to effectively interpret data and measure performance.
- Ability to handle changing priorities and use good judgement when working in challenging situations.
- Ability to multitask whilst maintaining focus.
- Hands on application of core Lean tools and methodology, including process mapping, data collection and analysis, root cause problem solving and performance management frameworks.
- Demonstrate proficiency in project and program management.
Qualifications
- Academic qualifications; Degree preferred.
- Relevant business improvement qualifications; e.g. LSS Black Belt, Lean Competency System.
- Project or Programme Management qualifications; Prince2, Scrum Master, Agile PM.
Experience
- 5+ Years as a lean practitioner with demonstrated success in supporting change.
- Financial Services and an understanding of Operational Management Practices.
- Development & Implementation of Lean / Continuous improvement initiatives.
- Demonstrated experience as a qualified Lean / Process Improvement leader, preferably within an Insurance or Financial Services environment.
Process & Operational Excellence Delivery Manager employer: Arch Insurance (UK) Limited
As a leading employer in the Financial Services sector, we foster a collaborative and innovative work culture that empowers our employees to drive meaningful change. With a strong focus on continuous improvement and professional development, we offer extensive training opportunities and the chance to work closely with senior leaders, ensuring that every team member can achieve their full potential while contributing to impactful projects. Located in a vibrant area, our company not only prioritises employee growth but also promotes a healthy work-life balance, making it an ideal place for those seeking a rewarding career.
Contact Details:
Arch Insurance (UK) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Process & Operational Excellence Delivery Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Show Off Your Skills
When you get the chance to meet potential employers, make sure to showcase your Lean and continuous improvement skills. Bring examples of past successes and how you’ve driven change in previous roles. We want to see how you can bring value to our team!
✨Prepare for Interviews
Do your homework before interviews! Understand the company culture and how your experience aligns with their goals. We love candidates who can articulate how they can contribute to our mission of enabling possibility through collaboration and innovation.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are ready to make an impact in the world of operational excellence.
We think you need these skills to ace Process & Operational Excellence Delivery Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Process & Operational Excellence Delivery Manager role. Highlight your experience with Lean methodologies and continuous improvement practices, as these are key to what we’re looking for.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve successfully implemented Lean transformations or improved processes in previous roles. We love seeing tangible results!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate attention to detail, so make sure your application is well-structured and free of errors.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Arch Insurance (UK) Limited
✨Know Your Lean Tools
Make sure you brush up on your knowledge of Lean tools and methodologies. Be ready to discuss how you've applied these in past roles, especially in continuous improvement initiatives. This will show that you not only understand the theory but can also put it into practice.
✨Showcase Your Communication Skills
Since the role involves coaching and guiding senior leaders, it's crucial to demonstrate your excellent communication skills. Prepare examples of how you've effectively communicated complex ideas or facilitated workshops in previous positions. This will highlight your ability to engage with various stakeholders.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle changing priorities. Think of specific examples where you've successfully navigated challenges using Lean principles. This will help you illustrate your hands-on experience and results orientation.
✨Build a Connection with the Company Culture
Familiarise yourself with the company's culture of collaboration and innovation. During the interview, express how your values align with theirs and share instances where you've fostered teamwork and inspired others in your previous roles. This will show that you're not just a fit for the role, but for the company as well.
