Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle Professional Indemnity and Cyber claims, ensuring high service levels and effective communication.
- Company: Join Arch Insurance, a leader in enabling possibilities through collaboration and innovation.
- Benefits: Enjoy a supportive culture, opportunities for growth, and the chance to work with talented professionals.
- Why this job: Be part of a dynamic team that tackles complex challenges and drives industry progress.
- Qualifications: Minimum 5 GCSEs, A-levels or degree; 3-5 years in insurance claims preferred.
- Other info: Ideal for those who thrive in a fast-paced environment and seek to make an impact.
The predicted salary is between 36000 - 60000 £ per year.
Direct message the job poster from Arch Insurance International
I support Insurance Professionals with their career goals across the UK Regional market. Let\’s connect and discuss opportunities in the industry.
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibilityâ„ .
Role purpose
The responsibility of a Claims Handler at Arch Insurance Company (Europe) Limited relates to all Professional Indemnity and Cyber claims generated by Arch managed syndicates and company platforms in the U.K, with additional exposure in the U.S and EMEA regions.
Duties include but are not limited to the following:
- Handle claims associated with Arch Insurance (Europe) Ltd policies.
- Provide technical leadership to the rest of the London market on lead files.
- Responsible for the delivery of a high level claims service. This involves regular communication with claims manager and underwriters.
- Assist underwriters in the implementation of their overall underwriting strategy.
- Represent Professional Lines/Cyber claims at events, client meetings, broker meetings and Arch internal meetings (when required).
- Manage service providers involved in the claims function on a day to day basis
- Assist in the manging of TPA’s including annual audits.
- Assist in aspects of coverage and potential recovery.
Key Responsibilities
- Technical Expertise
- Adhere to the Arch Insurance (Europe) Ltd reserving philosophy and ensuring claims are reserved in a consistent and accurate manner.
- Responsibility for handling losses within handler’s authority levels.
- Deliver concise, clear and accurate reports, such as Large Loss and Risk Alert Reports.
- Deliver concise, clear and accurate Audit reports for compliance purposes.
- Manage external service providers
- Manage relationships with brokers, Insureds, Coverholders and third party providers.
- Feedback on the performance of technical experts i.e., lawyers and loss adjusters and ensuring adherence to SLA’s
- Feedback on the performance of TPA’s
- Audit of TPA’s
- Claims Strategy & Market Leadership
- Involved in the delivery of the department\’s business goals and objectives.
- Representing Arch Insurance (Europe) Ltd in the London market, for both Lloyd’s and company platforms.
- Where Arch are agreement party, act as a market lead including strategy planning, managing market calls/meetings and the demands/expectations of market followers
- Delivery of claims tasks and projects outside day-to-day workflow
- Contribute to improving claims processes and procedures as necessary
Role Requirements
Skills / Competencies
- Good technical knowledge of Professional Lines business
- Knowledge of Cyber would be advantageous.
- Fair understanding of UK law.
- Experience of US law and insurance regulations in various jurisdictions would be advantageous.
- Broad understanding of coverage issues/policy interpretation
- Good report writing skills
- Ability to communicate confidently at the highest levels across all areas of an organisation.
- Strategically minded.
- Results and service focussed.
- Strong influencing and decision making
- Ability to prioritise, multi-task and be organised.
- Ability to use own initiative or seek guidance as appropriate.
- Excellent IT Skills
Qualifications
- Minimum of 5x A-C GCSE grades, A-levels or degree.
- Progression towards CII would be advantageous.
Experience
- Insurance claims Industry experience.
- Minimum 3-5 years’ experience in a similar role and the Insurance Market, which can be either company or Lloyd’s platforms.
#ArchInsuranceInternational
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.
14101 Arch Europe Insurance Services Ltd
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
-
Industries
Insurance
Referrals increase your chances of interviewing at Arch Insurance International by 2x
Get notified about new Claims Handler jobs in Manchester, England, United Kingdom.
Manchester, England, United Kingdom 1 day ago
Manchester, England, United Kingdom 1 month ago
Greater Manchester, England, United Kingdom 2 weeks ago
Halifax, England, United Kingdom 3 days ago
Manchester, England, United Kingdom 2 weeks ago
Manchester Area, United Kingdom 2 weeks ago
Manchester, England, United Kingdom 1 week ago
Lostock Gralam, England, United Kingdom 8 hours ago
Lostock Gralam, England, United Kingdom 3 weeks ago
Opportunities available within a Tier 1 Legal & Claims solutions provider
Greater Manchester, England, United Kingdom 3 days ago
Salford, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Professional Lines Claims Handler employer: Arch Insurance International
Contact Detail:
Arch Insurance International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Lines Claims Handler
✨Tip Number 1
Network with professionals in the insurance industry, especially those who work in claims handling. Attend industry events or join relevant online forums to connect with people at Arch Insurance and learn more about their company culture.
✨Tip Number 2
Familiarise yourself with the latest trends in Professional Indemnity and Cyber claims. Being knowledgeable about current issues can help you stand out during conversations with potential colleagues or during interviews.
✨Tip Number 3
Prepare to discuss your experience with managing relationships with brokers and third-party providers. Highlight specific examples where you've successfully navigated complex claims situations, as this will demonstrate your expertise.
✨Tip Number 4
Showcase your ability to deliver clear and concise reports by preparing a sample report based on a hypothetical claims scenario. This will illustrate your report writing skills and your understanding of the claims process.
We think you need these skills to ace Professional Lines Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Professional Lines Claims Handler. Tailor your application to highlight relevant experience and skills that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in handling insurance claims, particularly in Professional Indemnity and Cyber claims. Use specific examples to demonstrate your technical expertise and understanding of UK law.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the insurance industry and your ability to contribute to Arch Insurance's goals. Mention your strategic mindset and results-focused approach, as these are key competencies for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims handling process.
How to prepare for a job interview at Arch Insurance International
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of Professional Lines and Cyber claims during the interview. Be prepared to discuss specific cases or scenarios where you applied your technical expertise, as this will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Communicate Clearly and Confidently
Since the role requires regular communication with various stakeholders, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate your points, and don't hesitate to ask questions if you need clarification during the interview.
✨Demonstrate Strategic Thinking
The position involves contributing to the department's business goals. Prepare to discuss how you've previously contributed to strategic planning or decision-making processes. This could include examples of how you've managed market calls or improved claims processes.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to manage claims effectively. Think about past challenges you've faced in the insurance industry and how you resolved them, as this will showcase your experience and decision-making abilities.
