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- Tasks: Handle Professional Indemnity and Cyber claims, ensuring high service levels and effective communication.
- Company: Arch Insurance International fosters collaboration and innovation to empower clients and communities.
- Benefits: Enjoy a supportive work culture with opportunities for professional growth and development.
- Why this job: Join a dynamic team, solve complex problems, and make a real impact in the insurance industry.
- Qualifications: Minimum 5x A-C GCSE grades; experience in insurance claims preferred.
- Other info: Ideal for those looking to progress in a reputable company with a strong market presence.
The predicted salary is between 36000 - 60000 £ per year.
Overview
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Direct message the job poster from Arch Insurance International
Specialist Insurance Recruiter focusing on the UK Regional Underwriting and Claims Market. I also manage the UK Regional team. To discuss…
Role purpose
The responsibility of a Claims Handler at Arch Insurance Company (Europe) Limited relates to all Professional Indemnity and Cyber claims generated by Arch managed syndicates and company platforms in the U.K, with additional exposure in the U.S and EMEA regions.
Duties
- Handle claims associated with Arch Insurance (Europe) Ltd policies.
- Provide technical leadership to the rest of the London market on lead files.
- Responsible for the delivery of a high level claims service. This involves regular communication with claims manager and underwriters.
- Assist underwriters in the implementation of their overall underwriting strategy.
- Represent Professional Lines/Cyber claims at events, client meetings, broker meetings and Arch internal meetings (when required).
- Manage service providers involved in the claims function on a day to day basis.
- Assist in the managing of TPAs including annual audits.
- Assist in aspects of coverage and potential recovery.
Key Responsibilities
- Technical Expertise
- Adhere to the Arch Insurance (Europe) Ltd reserving philosophy and ensuring claims are reserved in a consistent and accurate manner.
- Responsibility for handling losses within handler’s authority levels.
- Deliver concise, clear and accurate reports, such as Large Loss and Risk Alert Reports.
- Deliver concise, clear and accurate Audit reports for compliance purposes.
- Manage external service providers
- Manage relationships with brokers, Insureds, Coverholders and third party providers.
- Feedback on the performance of technical experts i.e., lawyers and loss adjusters and ensuring adherence to SLA’s
- Feedback on the performance of TPAs
- Audit of TPAs
- Claims Strategy & Market Leadership
- Involved in the delivery of the department\’s business goals and objectives.
- Representing Arch Insurance (Europe) Ltd in the London market, for both Lloyd’s and company platforms.
- Where Arch are agreement party, act as a market lead including strategy planning, managing market calls/meetings and the demands/expectations of market followers
- Delivery of claims tasks and projects outside day-to-day workflow
- Contribute to improving claims processes and procedures as necessary
Role Requirements
Skills / Competencies
- Good technical knowledge of Professional Lines business
- Knowledge of Cyber would be advantageous.
- Fair understanding of UK law.
- Experience of US law and insurance regulations in various jurisdictions would be advantageous.
- Broad understanding of coverage issues/policy interpretation
- Good report writing skills
- Ability to communicate confidently at the highest levels across all areas of an organisation.
- Strategically minded.
- Results and service focussed.
- Strong influencing and decision making
- Ability to prioritise, multi-task and be organised.
- Ability to use own initiative or seek guidance as appropriate.
- Excellent IT Skills
Qualifications
- Minimum of 5x A-C GCSE grades, A-levels or degree.
- Progression towards CII would be advantageous.
Experience
- Insurance claims Industry experience.
- Minimum 3-5 years’ experience in a similar role and the Insurance Market, which can be either company or Lloyd’s platforms.
#ArchInsuranceInternational
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.
14101 Arch Europe Insurance Services Ltd
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Finance and Sales
- Industries
- Insurance
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Professional Lines Claims Handler employer: Arch Insurance International
Contact Detail:
Arch Insurance International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Lines Claims Handler
✨Tip Number 1
Network with professionals in the insurance industry, especially those who work in claims handling. Attend industry events or webinars where you can meet people from Arch Insurance and other companies. Building these connections can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in Professional Lines and Cyber insurance. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience that showcase your technical expertise and problem-solving skills in claims handling. Be ready to explain how you've managed relationships with brokers and third-party providers effectively.
✨Tip Number 4
Research Arch Insurance's values and recent initiatives. Understanding their mission and how they enable possibility will allow you to align your answers during interviews with what they are looking for in a candidate.
We think you need these skills to ace Professional Lines Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Professional Lines Claims Handler position. Understand the key responsibilities and required skills, such as technical knowledge of Professional Lines business and good report writing skills.
Tailor Your CV: Customise your CV to highlight relevant experience in insurance claims, particularly in Professional Indemnity and Cyber claims. Emphasise your ability to communicate confidently and your understanding of UK law, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your problem-solving skills. Mention specific experiences that demonstrate your ability to handle complex claims and your strategic mindset.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the claims handling process.
How to prepare for a job interview at Arch Insurance International
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of Professional Lines and Cyber claims during the interview. Be prepared to discuss specific cases or scenarios where you applied your technical expertise, as this will demonstrate your capability to handle the responsibilities of the role.
✨Communicate Clearly and Confidently
Since the role involves regular communication with various stakeholders, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate your points, and don't hesitate to ask questions if you need clarification on any topic.
✨Demonstrate Your Strategic Mindset
Arch Insurance values strategic thinking, so be ready to discuss how you've contributed to business goals in previous roles. Share instances where you identified opportunities for improvement in claims processes or how you managed market expectations effectively.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of examples where you had to prioritise tasks or manage multiple claims simultaneously, and explain your approach to achieving successful outcomes.
