At a Glance
- Tasks: Lead the administration of our tech infrastructure and tackle complex IT challenges daily.
- Company: Join ARCH EUROPE INSURANCE SERVICES, a collaborative and innovative insurance firm.
- Benefits: Enjoy flexible working hours, a supportive team culture, and opportunities for professional growth.
- Other info: Ideal for self-starters who thrive in fast-paced environments and love solving problems.
- Why this job: Be part of a dynamic team that empowers clients and drives technological progress.
- Qualifications: 5+ years in IT support, strong scripting skills, and expertise in Active Directory and Azure.
The predicted salary is between 42000 - 84000 £ per year.
Join to apply for the Senior Systems Engineer, User Support role at ARCH EUROPE INSURANCE SERVICES LTD
Join to apply for the Senior Systems Engineer, User Support role at ARCH EUROPE INSURANCE SERVICES LTD
Get AI-powered advice on this job and more exclusive features.
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
The Senior Systems Engineer (Team Lead) is responsible for the administration and operation of the firm’s Infrastructure. This role requires an in-depth knowledge of Active Directory, Azure, MFA, VMware ESX, Windows security, and related technologies. The candidate will be part of the Cloud & Compute Engineering group. Candidate must be a self-starter, and demonstrate experience managing projects to completion. Candidate must be self-motivated, well organized and must have strong communications skills. This position works very closely with the Cloud, Compute and Messaging Engineering Teams and Senior Systems Engineers of IT Operations.
Job Functions:
- Candidate MUST have strong Power Shell scripting experience as well as operational responsibility over the Active Directory, DNS, DHCP and PKI services.
- Strong Azure Iaas + PaaS and Office 365/Exchange Online experience.
- Install and maintain hardware and software on a virtualized Windows network.
- Develop processes and procedures to ensure managed environments maintain the highest levels of availability, security, and quality.
- Lead the security work stream of Active Directory consolidation program; Identify risks and provide guidance regarding remediation of gaps, to facilitate delivery of a hardened and sustainable AD environment. Deliver scripted solutions to assist with discovery and remediation of ad-hoc security gaps.
- Follow all set procedures and policies pertaining to the Change Management system.
- Develop capacity forecasts for managed environments that are proactive and prevent problems prior to outages.
- Manage "crisis situations" to a satisfactory conclusion (even under stress).
- Provide guidance on topics broadly related to information security risk and compliance.
- Serves as escalation point and provide troubleshooting guidance and direction in resolution of escalated issues and/or complex production, application or system problems.
- Candidate must be able to accommodate schedule flexibility to deal with escalations and occasional changes during non-core business hours.
Required Skills
- A minimum of 5 years of relevant experience supporting a production environment.
- At least 3 to 5 years of relevant practical experience managing/troubleshooting authentication services.
- At least 5 plus years of strong Automation Experience.(PowerShell/Scripts/Terraform)
- At least 5 years of advanced level Active Directory experience.
- Knowledge of AKS, Kerberos, LDAP, Active Directory, DNS, DHCP.
- Experience with implementation of backup/restore and disaster and recovery strategies.
- Strong familiarity with security issues surrounding network computing and experience in implementation of security systems and controls.
- Strong knowledge of MFA, Enterprise Apps, IaaS and PaaS in MS Azure
- Expert knowledge of Active Directory, GPO's in a Windows Server 2019/2016 environment.
- Significant experience with Windows operating systems scripting and troubleshooting.
- Experience with user and security administration in the Windows environment.
- Extensive experience with maintenance and administration of VMWare virtualized systems.
- Knowledge of Microsoft Exchange, HP Proliant Servers, (Inc. iLO) are preferable.
- Knowledge of Microsoft Windows and Non-Windows Server architectures, Virtualization Technologies.
- Candidate must have a technologist mindset with aptitude to work on complex projects while possessing organization, time management, and multitasking skills.
- Candidates should have excellent written and oral communication skills with ability to cross-train team members.
- Strong ability to adapt to an extremely dynamic environment comprising of high degree of complexities and priorities.
desirable Skills:
- Knowledge and experience of LAN/WAN/Firewall/VPN network technologies.
- Knowledge and experience of Citrix Virtual Apps and Desktop configuration and support in production environments.
- Knowledge and experience of Linux
- Knowledge and experience of Load Balancing technologies including configuration and support of production systems.
- Knowledge and experience of AWS
- Knowledge and experience of Cloud based security systems e.g. Tenable Nessus, Solarwinds, Mimecast, Crowdstrike
Communication Skills:
- Excellent interpersonal and communication skills, including strong listening skills.
- Ability to effectively communicate business and technical information to audiences with varying backgrounds.
- Ability to communicate with offshore teams and technical development teams.
- Good documentation and presentation skills.
- Ability to interact with management in a professional manner.
Leadership Skills:
- Ability to effectively plan, facilitate, and participate in meetings with employees from all organizational levels.
- Effectively use teamwork to contribute to a high-morale/high-performance team culture, leading by example.
- Demonstrate the ability to work in an open way, willingness to share knowledge and resources and to educate others within a global team.
- Effective team player and collaborator.
- Strong skills in prioritization and reprioritization to react to a dynamic environment as Arch continues to evolve.
- Results driven; Ability to work independently; Self-starter
- Experience of Team Lead roles
Education and Training:
- Industry specific training or designation such as MCSA or equivalent
- Technical degree or certifications preferred but not required.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
Insurance
Referrals increase your chances of interviewing at ARCH EUROPE INSURANCE SERVICES LTD by 2x
Get notified about new Senior System Engineer jobs in Leeds, England, United Kingdom.
Leeds, England, United Kingdom 1 week ago
Senior Systems Administrator - TS/SCI with Poly
Harrogate, England, United Kingdom 3 weeks ago
Pontefract, England, United Kingdom 4 weeks ago
Leeds, England, United Kingdom 2 weeks ago
Tadcaster, England, United Kingdom 2 weeks ago
Senior Software Engineer - Network Filter
Leeds, England, United Kingdom 1 month ago
Leeds, England, United Kingdom 2 months ago
Leeds, England, United Kingdom 2 days ago
Leeds, England, United Kingdom 2 days ago
Leeds, England, United Kingdom 1 week ago
Harrogate, England, United Kingdom 4 months ago
Leeds, England, United Kingdom 1 week ago
Leeds, England, United Kingdom 3 weeks ago
York, England, United Kingdom 2 weeks ago
Leeds, England, United Kingdom 11 hours ago
System Safety Engineer (all levels) - Rail
Leeds, England, United Kingdom 3 weeks ago
Leeds, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Senior Systems Engineer, User Support in Leeds employer: Arch Europe Insurance Services Ltd
Arch Europe Insurance Services Ltd is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of London. With a strong commitment to employee growth, we provide ample opportunities for professional development and career advancement, ensuring that our team members are equipped to lead impactful projects in the insurance sector. Join us to be part of a forward-thinking organisation that values your contributions and supports your journey towards meaningful and rewarding employment.
Contact Details:
Arch Europe Insurance Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Systems Engineer, User Support in Leeds
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, Azure, and PowerShell scripting. Having hands-on experience or projects that showcase your skills in these areas can set you apart during discussions.
✨Tip Number 2
Network with current or former employees of ARCH EUROPE INSURANCE SERVICES LTD on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing crisis situations and how you've handled escalations in previous roles. This is crucial for the Senior Systems Engineer position, as it requires strong problem-solving skills under pressure.
✨Tip Number 4
Showcase your leadership abilities by preparing examples of how you've led teams or projects in the past. Highlighting your capacity to mentor others and foster collaboration will resonate well with the company's emphasis on teamwork.
We think you need these skills to ace Senior Systems Engineer, User Support in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in Active Directory, Azure, and PowerShell scripting. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their needs, particularly your experience in managing projects and working collaboratively with teams.
Showcase Technical Skills:Clearly list your technical skills related to the job description, such as your experience with VMware, Windows security, and cloud technologies. Use bullet points for clarity and impact.
Highlight Communication Abilities:Since strong communication skills are essential for this role, provide examples of how you've effectively communicated complex technical information to diverse audiences in previous positions.
How to prepare for a job interview at Arch Europe Insurance Services Ltd
✨Showcase Your Technical Expertise
Make sure to highlight your experience with Active Directory, Azure, and PowerShell scripting during the interview. Be prepared to discuss specific projects where you successfully implemented these technologies, as this will demonstrate your hands-on knowledge and problem-solving skills.
✨Demonstrate Leadership Qualities
As a Senior Systems Engineer, you'll likely be expected to lead teams and manage projects. Share examples of how you've led teams in the past, particularly in crisis situations, and how you facilitated collaboration among team members to achieve project goals.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle complex technical issues and security challenges. Practice articulating your thought process and decision-making strategies when faced with such scenarios, as this will showcase your analytical skills and adaptability.
✨Communicate Effectively
Strong communication skills are essential for this role. Be ready to explain technical concepts in simple terms, especially when discussing your experience with cross-functional teams. This will show your ability to bridge the gap between technical and non-technical stakeholders.
