At a Glance
- Tasks: Lead Lean Transformation initiatives and drive continuous improvement practices.
- Company: Collaborative company focused on innovation and enabling potential.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: 5+ years of experience in Lean practices, especially in Financial Services.
- Why this job: Make a real impact by guiding teams towards operational excellence.
- Qualifications: Degree preferred with relevant business improvement qualifications.
The predicted salary is between 60000 - 75000 £ per year.
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.
Key Tasks and Responsibilities
- Lead the overall deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines.
- Guide the current state and future state, implementation plan, along with impact and value of changes (in strong cooperation with business unit experts).
- Develop and nurture strong partnerships with Business Unit (BU) leaders to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.
- Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function.
- Deliver performance objectives as stated in charter (Evaluation of meeting delivery and performance outcomes).
- Be accountable for the consistent and successful delivery of agreed standards of Lean in initiative.
- Guide training and problem solving workshops with senior managers & teams.
- Coach senior leaders to be effective in their roles as sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines.
- Work with leaders and managers to provide continuous improvement updates and report outs to Senior Leadership.
- Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture tangible benefits.
- Drive the consistent use of Lean standards in the delivery of Value Stream or Function.
Role Requirements & Skills
- Attention to detail and pride in delivering high quality outputs.
- Self-driven, autonomous with strong results orientation.
- Excellent communication skills (both written and verbal), as well as attention to detail while developing and presenting to senior leaders of the company.
- Strong organisational skills.
- Ability to effectively interpret data and measure performance.
- Ability to handle changing priorities and use good judgement when working in challenging situations.
- Ability to multitask whilst maintaining focus.
- Hands on application of core Lean tools and methodology, including process mapping, data collection and analysis, root cause problem solving and performance management frameworks.
- Demonstrate proficiency in project and program management.
Qualifications
- Academic qualifications; Degree preferred.
- Relevant business improvement qualifications; e.g. LSS Black Belt, Lean Competency System.
- Project or Programme Management qualifications; Prince2, Scrum Master, Agile PM.
Experience
- 5+ Years as a lean practitioner with demonstrated success in supporting change.
- Financial Services and an understanding of Operational Management Practices.
- Development & Implementation of Lean / Continuous improvement initiatives.
- Demonstrated experience as a qualified Lean / Process Improvement leader, preferably within an Insurance or Financial Services environment.
Process & Operational Excellence Delivery Manager employer: ARCH EUROPE INSURANCE SERVICES LTD
As a leading employer in the Financial Services sector, we foster a collaborative and innovative work culture that empowers our employees to drive meaningful change. Our commitment to continuous improvement not only enhances professional growth through extensive training and coaching opportunities but also ensures that every team member plays a vital role in shaping the future of our organisation. Located in a vibrant area, we offer a dynamic environment where your contributions are valued, and your potential is realised.
Contact Details:
ARCH EUROPE INSURANCE SERVICES LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Process & Operational Excellence Delivery Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your hands-on experience with Lean tools and methodologies. Share specific examples of how you've driven continuous improvement in past roles. We want to see your passion and expertise shine through!
✨Prepare for the Interview
Do your homework before the interview! Understand the company’s culture and values, and think about how your skills align with their goals. We recommend practising common interview questions and preparing some thoughtful questions to ask them too. It shows you’re genuinely interested!
✨Follow Up
After your interview, don’t forget to send a thank-you email! It’s a great way to express your appreciation for the opportunity and reiterate your interest in the role. We believe this small gesture can make a big difference in leaving a lasting impression.
We think you need these skills to ace Process & Operational Excellence Delivery Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Lean methodologies and continuous improvement. We want to see how your skills align with our mission of enabling possibility!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve successfully implemented Lean practices in the past. We love seeing tangible results that demonstrate your impact!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to Lean practices. We appreciate clarity as much as you do!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ARCH EUROPE INSURANCE SERVICES LTD
✨Know Your Lean Tools
Make sure you brush up on your knowledge of Lean tools and methodologies. Be ready to discuss how you've applied these in past roles, especially in continuous improvement initiatives. This will show that you not only understand the theory but can also implement it effectively.
✨Showcase Your Communication Skills
Since the role involves working closely with senior leaders and teams, practice articulating your thoughts clearly and confidently. Prepare examples of how you've communicated complex ideas or facilitated workshops in the past. This will demonstrate your ability to engage and influence others.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems or describe how you would handle specific situations. Think about challenges you've faced in previous roles and how you overcame them using Lean principles. This will help you showcase your problem-solving skills.
✨Build a Connection with the Company Culture
Research the company's values and culture, particularly their focus on collaboration and innovation. Be ready to discuss how your personal values align with theirs and how you can contribute to fostering a positive environment. This will help you stand out as a candidate who fits well within their team.
