At a Glance
- Tasks: Lead Lean Transformation initiatives and drive continuous improvement across the organisation.
- Company: Join a collaborative company that inspires progress and enables possibilities.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: 5+ years of experience in Lean practices, especially in Financial Services.
- Why this job: Make a real impact by guiding teams to achieve their greatest potential.
- Qualifications: Degree preferred with relevant business improvement qualifications.
The predicted salary is between 60000 - 75000 £ per year.
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.
Key Tasks and Responsibilities
- Lead the overall deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines.
- Guide the current state and future state, implementation plan, along with impact and value of changes (in strong cooperation with business unit experts).
- Develop and nurture strong partnerships with Business Unit (BU) leaders to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.
- Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function.
- Deliver performance objectives as stated in charter (Evaluation of meeting delivery and performance outcomes).
- Be accountable for the consistent and successful delivery of agreed standards of Lean in initiative.
- Guide training and problem solving workshops with senior managers & teams.
- Coach senior leaders to be effective in their roles as sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines.
- Work with leaders and managers to provide continuous improvement updates and report outs to Senior Leadership.
- Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture tangible benefits.
- Drive the consistent use of Lean standards in the delivery of Value Stream or Function.
Role Requirements & Skills
- Attention to detail and pride in delivering high quality outputs.
- Self-driven, autonomous with strong results orientation.
- Excellent communication skills (both written and verbal), as well as attention to detail while developing and presenting to senior leaders of the company.
- Strong organisational skills.
- Ability to effectively interpret data and measure performance.
- Ability to handle changing priorities and use good judgement when working in challenging situations.
- Ability to multitask whilst maintaining focus.
- Hands on application of core Lean tools and methodology, including process mapping, data collection and analysis, root cause problem solving and performance management frameworks.
- Demonstrate proficiency in project and program management.
Qualifications
- Academic qualifications; Degree preferred.
- Relevant business improvement qualifications; e.g. LSS Black Belt, Lean Competency System.
- Project or Programme Management qualifications; Prince2, Scrum Master, Agile PM.
Experience
- 5+ Years as a lean practitioner with demonstrated success in supporting change.
- Financial Services and an understanding of Operational Management Practices.
- Development & Implementation of Lean / Continuous improvement initiatives.
- Demonstrated experience as a qualified Lean / Process Improvement leader, preferably within an Insurance or Financial Services environment.
Process & Operational Excellence Delivery Manager in London employer: ARCH EUROPE INSURANCE SERVICES LTD
As a leading employer in the financial services sector, we foster a collaborative and innovative work culture that empowers our employees to drive meaningful change. With a strong focus on continuous improvement and professional development, we offer extensive training opportunities and the chance to work closely with senior leaders, ensuring that every team member can achieve their full potential while contributing to impactful projects. Our commitment to excellence not only enhances individual growth but also strengthens our partnerships with clients and communities, making us an exceptional place to build a rewarding career.
Contact Details:
ARCH EUROPE INSURANCE SERVICES LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Process & Operational Excellence Delivery Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in operational excellence. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific Lean tools and methodologies you've successfully implemented. Real-life examples can make you stand out from the crowd.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from the conversation that resonated with you. It shows you're genuinely interested and engaged.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals who can help us enable possibility. Keep an eye on our job listings and make sure your application reflects how you can contribute to our collaborative culture.
We think you need these skills to ace Process & Operational Excellence Delivery Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Lean methodologies and continuous improvement. We want to see how your skills align with our mission of enabling possibility!
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve successfully implemented Lean practices in the past. We love seeing tangible results that demonstrate your impact!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication reflects your excellent written skills right from the start.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at ARCH EUROPE INSURANCE SERVICES LTD
✨Know Your Lean Tools
Make sure you brush up on your knowledge of Lean tools and methodologies. Be ready to discuss how you've applied these in past roles, especially in process mapping and root cause analysis. This will show that you not only understand the theory but can also implement it effectively.
✨Showcase Your Communication Skills
Since this role involves coaching and guiding senior leaders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've communicated complex ideas to different audiences, as strong communication is key to success in this position.
✨Demonstrate Results Orientation
Be prepared to share specific examples of how you've driven performance improvements in previous roles. Use metrics and data to back up your claims, as this will highlight your ability to deliver tangible results and align with the company's focus on enabling progress.
✨Build a Connection with Business Unit Leaders
Research the company’s business units and think about how you can integrate continuous improvement into their operations. During the interview, express your enthusiasm for building partnerships and understanding their unique challenges, which will demonstrate your collaborative spirit.
