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For Companies At a Glance
- Tasks: Drive strategic initiatives and enhance business solutions across teams.
- Company: Join ARCH EUROPE INSURANCE SERVICES LTD, a leader in the insurance sector.
- Benefits: Competitive salary, full-time role, and opportunities for professional growth.
- Why this job: Make a real impact by optimising operations and driving transformation.
- Qualifications: Experience in business solutions management and strong communication skills.
- Other info: Collaborative environment with a focus on innovation and technology.
The predicted salary is between 47000 - 57000 ÂŁ per year.
Join to apply for the Business Solutions Manager role at ARCH EUROPE INSURANCE SERVICES LTD.
Location: London, England, United Kingdom.
Salary: ÂŁ55,000 â ÂŁ65,000 per annum.
Role Summary and Purpose
Reporting to the Head of Business Solutions, this role drives connectivity across Strategic Operations Managers and the Business Solutions team, and partners with business and functional teams to refine best practices and adopt customer and employee journey improvements. The Business Solutions Manager owns strategic business roadmap planning, enabling transformation initiatives that connect Underwriting, Operations, IT, Data, and other functions. They identify operational solutions, analytics, and service delivery performance opportunities across the organisation.
The successful candidate will guide and influence teams to achieve longâterm goals, ensuring efficiency, quality, and delivery of products and services. They will help actualise the function's vision by building capabilities for valueâbased strategic solutions through improved communication, stakeholder engagement, collaboration, and integration of agile and product management methodologies.
A key responsibility is supporting the Triangulation Center of Excellence, that will drive the prioritisation of change initiatives to enhance integration of people, processes, technology, and data. This includes collaborating with Process Excellence, Strategic Portfolio Management, Strategic Analytics, and Technology partners to ensure highâquality execution of initiatives and fostering a Community of Practice. The role also oversees measurement of the Delivery Excellence framework, identifies improvement opportunities, and establishes communication standards and reporting mechanisms across domains.
Ultimately, this position serves as a vital link between business functions and execution teams, aligning improvement agendas with functional goals. By leveraging analytical insights and technologyâdriven solutions, the manager will streamline operations, improve productivity, and drive organisational success.
Key Tasks and Responsibilities
- Strategy and Planning
- Partner with Function Leaders to identify and prioritise business needs and improvement initiatives, ensuring a unified approach to innovation and technology adoption.
- Manage transformation demands and coordinate dependencies across teams.
- Track business results in collaboration with project execution teams.
- Assess initiatives and define operational and technological roadmaps to support functional objectives.
- Implement improvements in business functions, focusing on productivity and digitalisation.
- Design and monitor operational KPIs, track performance metrics, and identify areas for improvement.
- Facilitate crossâfunctional transformation projects to optimise workflows.
- Collaborate with IT and enabling functions to deliver technology and analyticsâenabled processes.
- Engage in crossâfunctional problemâsolving with IT, Data, Strategic Analytics, and operational teams.
- Support the Head of Business Solutions with preparation of reporting and communication artefacts, including board and executive reports, presentation decks and papers, newsletters, and change communication across the organisation.
Skills & Competencies
- Proven experience documenting strategic outcomes and roadmaps, improving customer and employee journeys.
- Ability to assess operational, change, and technology implications of strategic plans.
- Strong communication skills to convey enterprise strategy and operational plans to diverse stakeholders.
- Expertise in engaging IT and business partners to deliver valueâoriented solutions and benefits realisation.
- Demonstrated capability in leading transformation efforts and navigating organisational change.
- Deep knowledge of the London Market Insurance sector.
- Proficiency in Microsoft Outlook, Word, PowerPoint, Excel, and Teams.
- Excellent written and oral communication skills, including the ability to influence and present complex information.
- Strong interpersonal, problemâsolving, and stakeholder management skills.
- Selfâstarter with flexibility, adaptability, and experience in change management.
- Ability to develop and present strategic communications and presentations to senior leadership.
- Familiarity with digital transformation, endâtoâend insurance lifecycle, and value streams.
Qualifications
- Bachelor's or Master's degree in a related field or equivalent experience.
- Proven experience in business solutions management or a related role within insurance.
Experience
- Strong knowledge of the London Market and Lloyd's.
- Strategic planning and execution aligned to business objectives and driving operational improvements.
- Proven track record of crossâfunctional collaboration to ensure successful project delivery.
- Project management expertise with a track record of managing multiple initiatives simultaneously.
- Familiarity with implementing technologyâdriven solutions and automation strategies.
- Proven ability to achieve business outcomes and articulate related business cases.
Seniority level: MidâSenior level. Employment type: Full-time. Job function: Consulting, Information Technology, and Sales. Industries: Insurance.
Business Solutions Manager in London employer: ARCH EUROPE INSURANCE SERVICES LTD
Contact Detail:
ARCH EUROPE INSURANCE SERVICES LTD Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Business Solutions Manager in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the insurance sector, especially those who know about ARCH EUROPE INSURANCE SERVICES LTD. A friendly chat can sometimes lead to insider info or even a referral.
â¨Tip Number 2
Prepare for the interview by researching the companyâs recent projects and initiatives. Knowing their strategic goals will help you align your experience with what theyâre looking for in a Business Solutions Manager.
â¨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven transformation and improved processes in previous roles. This will show them you can deliver results.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre genuinely interested in joining the team at ARCH EUROPE INSURANCE SERVICES LTD.
We think you need these skills to ace Business Solutions Manager in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Solutions Manager role. Highlight your experience in strategic planning and cross-functional collaboration, as these are key aspects of the job.
Showcase Your Communication Skills: Since strong communication is crucial for this role, use clear and concise language in your application. Provide examples of how you've effectively conveyed complex information to diverse stakeholders in the past.
Demonstrate Your Problem-Solving Abilities: In your application, share specific instances where you've successfully tackled challenges or improved processes. This will show us that you have the analytical mindset needed for the position.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right people and helps us keep track of all candidates efficiently.
How to prepare for a job interview at ARCH EUROPE INSURANCE SERVICES LTD
â¨Know Your Business Inside Out
Before the interview, make sure you thoroughly research ARCH EUROPE INSURANCE SERVICES LTD. Understand their business model, recent news, and how they operate within the London Market. This knowledge will help you tailor your answers and demonstrate your genuine interest in the role.
â¨Showcase Your Strategic Thinking
As a Business Solutions Manager, you'll need to think strategically. Prepare examples of how you've previously identified operational solutions or improved processes. Be ready to discuss specific initiatives you've led and the impact they had on the organisation.
â¨Communicate Clearly and Confidently
Strong communication skills are crucial for this role. Practice articulating your thoughts clearly, especially when discussing complex information. Use the STAR method (Situation, Task, Action, Result) to structure your responses and keep them concise yet informative.
â¨Prepare for Cross-Functional Collaboration Questions
Expect questions about your experience working with different teams, such as IT, Data, and Operations. Think of examples where you've successfully collaborated across functions to drive change or improve performance. Highlight your interpersonal skills and ability to influence stakeholders.
