At a Glance
- Tasks: Lead and inspire a team of underwriters to achieve high performance and customer satisfaction.
- Company: Join a collaborative company that empowers progress and innovation.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact by driving growth and developing future talent in the insurance industry.
- Qualifications: Proven underwriting experience and strong leadership skills are essential.
The predicted salary is between 49500 - 60500 £ per year.
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential.
Our work is the catalyst that helps others achieve their goals.
In short, We Enable Possibility℠.
- Team Manager – UK Regional
- Role Profile
- Job Title
- Team Manager – UK Regional
- Reporting To
- Branch Manager / Senior Branch Manager
- Role Purpose
The Team Manager is responsible for delivering profitable growth through people.
The role exists to lead, develop and support a team of underwriters, ensuring high levels of performance, technical excellence, broker engagement and customer outcomes.
The Team Manager will create an accountable, high-performing culture that aligns with UK Regional objectives and ARCH values.
Working as a key member of the branch leadership team, the role balances people leadership, trading support, operational oversight, underwriting governance and sales leadership to ensure sustainable and profitable branch growth.
Key Responsibilities
- 1. Leadership & People Management
- Lead, inspire and motivate a team of underwriters.
- Conduct regular 1:1 meetings, coaching sessions and performance reviews.
- Create individual development plans and support career progression.
- Identify and develop future talent and succession pipelines.
- Build a highly engaged and accountable team culture.
- Manage performance effectively, recognising success and addressing performance concerns.
- Promote wellbeing, inclusion and employee engagement.
- Act as a role model for ARCH values and leadership behaviours.
- 2. Business Performance & Delivery
- Deliver agreed branch and team objectives.
• Drive performance across
- Gross Written Premium (GWP)
- New Business
- Retention
- Rate achievement
- Income growth
- Service standards
- Pipeline generation and conversion
- Monitor performance through management information and branch dashboards.
- Identify risks and opportunities and implement corrective actions where required.
- Support branch business planning and execution of regional priorities.
- Ensure consistent achievement of agreed service and productivity standards.
- 3. Sales, Trading & Distribution Leadership
- Embed a proactive trading and sales culture.
- Drive prospecting discipline across the team.
- Ensure effective pipeline management and opportunity conversion.
- Support strong broker engagement and relationship development.
- Coach underwriters in trading, negotiation and relationship management skills.
- Participate in key broker meetings and support strategic trading opportunities.
- Promote a customer-focused approach to business growth and development.
- Actively support branch trading plans and regional growth strategies.
- 4. Technical Underwriting Leadership
- Maintain strong underwriting standards and controls.
- Provide technical guidance and referral support.
- Ensure consistent application of underwriting authority and appetite.
- Support training and development of technical capability.
- Drive quality assurance standards and continuous improvement.
- Support implementation of underwriting strategy and regional trading initiatives.
- Promote technical excellence and sound underwriting judgement throughout the team.
- 5. Operational Leadership
- Ensure effective workload distribution and resource management.
- Maintain operational efficiency and service standards.
- Drive adherence to agreed processes and procedures.
- Support change management and continuous improvement initiatives.
- Ensure effective use of systems, reporting tools and management information.
- Remove barriers that impact team performance and productivity.
- Assist the Branch Manager in delivering branch operational objectives.
- 6. Governance, Risk & Compliance
- Ensure compliance with all company, regulatory and Consumer Duty requirements.
- Promote a culture of responsible underwriting and good customer outcomes.
- Support audit, compliance and risk management activity.
- Ensure team adherence to internal controls and governance processes.
- Maintain oversight of licensing, authorities and competency requirements.
- Ensure colleagues understand and fulfil their regulatory responsibilities.
- Key Relationships
- Internal
- Branch Manager
- Regional Manager
- Underwriting Leadership Team
- Distribution Team
- Claims
- Operations
- Risk & Compliance
- Human Resources
- Learning & Development
- External
- Brokers
- Customers
- Industry Partners
- Professional Bodies
- Knowledge, Skills & Experience
Essential
- Proven underwriting experience.
- Strong leadership and people development capability.
- Excellent trading and negotiation skills.
- Sound understanding of insurance market dynamics.
- Strong commercial awareness.
- Effective communication and influencing skills.
- Strong planning, organisation and prioritisation abilities.
- Experience of managing performance and developing talent.
Desirable
- ACII qualification or working towards.
- Previous people management experience.
- Experience leading change and business improvement initiatives.
- Leadership Expectations
A Team Manager will
- Lead with credibility, energy and purpose.
- Create an environment where individuals can perform at their best.
- Deliver results through coaching rather than direct control.
- Build trust with colleagues, brokers and stakeholders.
- Encourage collaboration across teams and branches.
- Champion continuous improvement and innovation.
- Foster a strong culture of accountability, ownership and customer focus.
- Measures of Success
A successful Team Manager will
- Deliver branch financial objectives.
- Improve team capability and engagement.
- Build a strong and sustainable pipeline culture.
- Maintain excellent underwriting and compliance standards.
- Develop future talent and succession plans.
- Enhance broker relationships and customer outcomes.
- Consistently demonstrate ARCH values and leadership expectations.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset?
Arch may be a great fit for you.
If this job isn’t the right fit but you’re interested in working for Arch, create a job alert!
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14101 Arch Europe Insurance Services Ltd
Underwriting Team Manager employer: Arch Capital Group
At Arch Europe Insurance Services Ltd, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to reach their full potential. As a Senior Ceded Re Technician, you will benefit from extensive professional growth opportunities while working in a dynamic environment that values teamwork and continuous improvement. Located in a vibrant area, our company not only supports your career development but also encourages a healthy work-life balance, making it an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Underwriting Team Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Arch Capital Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Underwriting Team Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Arch Capital Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Arch Capital Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Arch Capital Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Arch Capital Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Arch Capital Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Arch Capital Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
