Principal, Client Delivery & Implementations

Principal, Client Delivery & Implementations

Full-Time 80000 - 100000 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead complex client engagements and ensure successful software implementations.
  • Company: Join Arcesium, a leading fintech firm driving innovation in financial technology.
  • Benefits: Competitive salary, professional growth opportunities, and a collaborative work environment.
  • Other info: Dynamic role focused on client relationships, not just project management.
  • Why this job: Make a real impact by guiding clients through transformative technology transitions.
  • Qualifications: 10+ years in software delivery with strong leadership and communication skills.

The predicted salary is between 80000 - 100000 £ per year.

Company Overview

Arcesium is a global financial technology firm that solves complex data‑driven challenges faced by some of the world’s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow’s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high‑growth industry as change and innovation continue to disrupt the status‑quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development.

Position Summary

The Principal, Client Delivery amplifies their effectiveness by providing the senior client‑leadership layer that complex engagements demand.

Go‑Live and Transition Leadership: You recognize that the transition to production is a high‑stakes moment for client organizations and lead accordingly. You design hyper‑care plans that provide visible, steady support during the critical post‑go‑live period, building client confidence through responsiveness and transparency.

Qualifications

  • 10+ years in enterprise software implementation delivery, with at least 5 years in a client‑facing leadership role where you were accountable for the outcome, not just the plan. Financial services or fintech strongly preferred.
  • Experience leading engagements with diverse stakeholder dynamics — where success required building alignment across stakeholders with different levels of enthusiasm, different priorities, and different relationships to the technology being implemented.
  • A track record of managing the transition from sales to implementation, aligning client expectations with delivery scope, and strengthening the client relationship.
  • Demonstrated commitment to documentation discipline, maintaining rigorous records of decisions, scope changes, and rationale.
  • Experience with data migration and legacy system transitions, leading clients through discovery phases with transparency and patience.
  • Comfort navigating organizational change on the client side, maintaining project continuity and stakeholder trust through leadership transitions and evolving priorities.
  • Strong written communication skills, with the ability to create multiple representations of the same information for different audiences.

What This Role Is Not

  • This is not a PMO role. You will not spend your days maintaining Gantt charts, running standups, or producing status reports.
  • This is a senior client‑leadership role where your primary value is judgment about organizational dynamics, stakeholder alignment, and engagement strategy.
  • This is also not a domain expert role. You are not expected to configure Arcesium or debug reconciliation breaks.

Reporting emails from their employees should always come from their firm's applicable domain. We’ll never ask for your banking information or any payment as part of the recruiting process. If something seems off or you’re contacted by an unexpected third party, please reach out to us at careers@arcesium.com (US/UK) or careers‑india@arcesium.com (India). Arcesium is an equal opportunity employer.

Principal, Client Delivery & Implementations employer: Arcesium

Arcesium is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to make meaningful contributions from day one. With a strong focus on professional development and a commitment to client success, team members enjoy the opportunity to build lasting relationships with prestigious financial institutions while navigating the dynamic landscape of financial technology. Located in a vibrant market, Arcesium offers a unique environment where intellectual curiosity thrives, and employees can grow alongside the company as it expands its operations and explores new business opportunities.

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Contact Details:

Arcesium Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Principal, Client Delivery & Implementations

✨Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

✨Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

✨Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

✨Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Arcesium. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Principal, Client Delivery & Implementations

Client Leadership
Enterprise Software Implementation
Stakeholder Management
Data Migration
Legacy System Transitions
Documentation Discipline
Organisational Change Management

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Arcesium.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Arcesium's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Arcesium

✨Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Arcesium.

✨Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

✨Show Your Passion for Finance

Since this is a full-time position, employers at Arcesium will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

✨Network with Industry Professionals

Before your interview, reach out to current or former Arcesium employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.