At a Glance
- Tasks: Lead complex client engagements and ensure successful software implementations.
- Company: Join Arcesium, a leading fintech firm driving innovation in financial technology.
- Benefits: Competitive salary, professional growth opportunities, and a collaborative work environment.
- Other info: Dynamic role focused on client relationships, not just project management.
- Why this job: Make a real impact by guiding clients through transformative technology transitions.
- Qualifications: 10+ years in software delivery with strong leadership and communication skills.
The predicted salary is between 80000 - 100000 £ per year.
Company Overview
Arcesium is a global financial technology firm that solves complex data‑driven challenges faced by some of the world’s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow’s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high‑growth industry as change and innovation continue to disrupt the status‑quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development.
Position Summary
The Principal, Client Delivery amplifies their effectiveness by providing the senior client‑leadership layer that complex engagements demand.
Go‑Live and Transition Leadership: You recognize that the transition to production is a high‑stakes moment for client organizations and lead accordingly. You design hyper‑care plans that provide visible, steady support during the critical post‑go‑live period, building client confidence through responsiveness and transparency.
Qualifications
- 10+ years in enterprise software implementation delivery, with at least 5 years in a client‑facing leadership role where you were accountable for the outcome, not just the plan. Financial services or fintech strongly preferred.
- Experience leading engagements with diverse stakeholder dynamics — where success required building alignment across stakeholders with different levels of enthusiasm, different priorities, and different relationships to the technology being implemented.
- A track record of managing the transition from sales to implementation, aligning client expectations with delivery scope, and strengthening the client relationship.
- Demonstrated commitment to documentation discipline, maintaining rigorous records of decisions, scope changes, and rationale.
- Experience with data migration and legacy system transitions, leading clients through discovery phases with transparency and patience.
- Comfort navigating organizational change on the client side, maintaining project continuity and stakeholder trust through leadership transitions and evolving priorities.
- Strong written communication skills, with the ability to create multiple representations of the same information for different audiences.
What This Role Is Not
- This is not a PMO role. You will not spend your days maintaining Gantt charts, running standups, or producing status reports.
- This is a senior client‑leadership role where your primary value is judgment about organizational dynamics, stakeholder alignment, and engagement strategy.
- This is also not a domain expert role. You are not expected to configure Arcesium or debug reconciliation breaks.
Reporting emails from their employees should always come from their firm's applicable domain. We’ll never ask for your banking information or any payment as part of the recruiting process. If something seems off or you’re contacted by an unexpected third party, please reach out to us at careers@arcesium.com (US/UK) or careers‑india@arcesium.com (India). Arcesium is an equal opportunity employer.
Principal, Client Delivery & Implementations employer: Arcesium
Arcesium is an exceptional employer that fosters a culture of intellectual curiosity and proactive ownership, empowering employees to make meaningful contributions from day one. With a strong focus on professional development and collaboration, Arcesium offers unique opportunities for growth within the dynamic financial technology sector, particularly in its vibrant location that supports innovation and strategic expansion. Employees benefit from a supportive environment that values transparency and responsiveness, especially during critical project transitions, making it an ideal place for those seeking impactful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Principal, Client Delivery & Implementations
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that dream role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in what they do.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've navigated complex client relationships and led successful implementations. This is your chance to shine and demonstrate your leadership prowess.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Arcesium.
We think you need these skills to ace Principal, Client Delivery & Implementations
Some tips for your application 🫡
Showcase Your Experience:When writing your application, make sure to highlight your relevant experience in enterprise software implementation. We want to see how you've led client-facing roles and managed complex engagements, so don’t hold back on those details!
Be Clear and Concise:We appreciate strong written communication skills, so keep your application clear and to the point. Use bullet points for key achievements and ensure your narrative flows well. Remember, we want to understand your journey without getting lost in jargon.
Tailor Your Application:Make sure to tailor your application to reflect the specific requirements of the Principal, Client Delivery role. Highlight your experience with stakeholder dynamics and how you’ve navigated challenges in past projects. This will show us you’re a great fit!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Arcesium
✨Know Your Stuff
Make sure you understand the ins and outs of enterprise software implementation, especially in a client-facing role. Brush up on your knowledge of financial technology and be ready to discuss how you've navigated complex stakeholder dynamics in past projects.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership during high-stakes transitions. Talk about how you've built client confidence through effective communication and support during critical go-live periods. This is your chance to shine as a leader!
✨Document Your Success
Be ready to discuss your commitment to documentation discipline. Share specific instances where maintaining rigorous records has benefited your team and clients. This shows that you value transparency and accountability, which are crucial in this role.
✨Communicate Effectively
Practice tailoring your communication style for different audiences. Whether it's an executive summary or a detailed narrative, demonstrate your ability to convey complex information clearly. This skill will be key in aligning stakeholders and ensuring project success.
