At a Glance
- Tasks: Manage client relationships, negotiate contracts, and drive business growth.
- Company: Join Arcesium, a leading global financial technology firm.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and personal development.
- Why this job: Be part of an innovative team transforming the financial industry.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Company Overview
Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow’s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes.
Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development.
Position Summary
Account management responsibilities include developing strong relationships with clients, understanding their business drivers, and partnering with our Sales team to actively seek new sales opportunities. Account Managers also ensure the success of the client relationship by managing client governance, contract negotiations and renewals, and escalation/issue resolution. In this role, you will liaise with cross-functional internal teams within Client & Partner Development to ensure the best possible customer experience.
Responsibilities
- Serve as the lead point of contact for all client account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements that shape mutually beneficial change
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Coordinate with internal teams to ensure the timely and successful delivery of our solutions according to client needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Work with the Sales team to develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics
- Prepare account plans and “Client Happiness” reports
- Assist with challenging client requests or issue escalations as needed
Qualifications
The ideal candidate should have a proven track record in Account Management or Customer Success and would preferably have prior experience working with hedge funds, private equity funds and/or institutional asset managers. At minimum, candidate must demonstrate a strong understanding of these businesses. Must be comfortable independently problem solving and driving results in ambiguous situations where the answer may not always be clear. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level. Experience delivering client-focused solutions to customer needs. Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. Excellent listening, negotiation and presentation abilities. Strong verbal and written communication skills.
Arcesium is an equal opportunity employer.
Senior Account Manager in London employer: Arcesium
Arcesium is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to make meaningful contributions from day one. With a strong focus on professional development and a commitment to client success, team members enjoy the opportunity to build lasting relationships with prestigious financial institutions while navigating the dynamic landscape of financial technology. Located in a vibrant market, Arcesium offers a unique environment where intellectual curiosity thrives, and employees can grow alongside the company as it expands its operations and explores new business opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Arcesium. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Account Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Arcesium.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Arcesium's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Arcesium
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Arcesium.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Arcesium will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Arcesium employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
