At a Glance
- Tasks: Carry out bike builds, servicing, repairs, and diagnostics to ARCC’s high standards.
- Company: ARCC is a state-of-the-art R&D centre focused on UK engineering and design.
- Benefits: Join a young company and gain skills across the full product life cycle.
- Other info: Flexibility to work outside regular hours may be needed.
- Why this job: Be part of an innovative team supporting both existing and future products.
- Qualifications: City & Guilds Level 2 or Cytech Level 3 required; 2 years’ experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
ARCC is a state-of-the-art R&D centre invested in keeping Engineering, Design and Manufacturing in the UK. We are looking for an enthusiastic Bike Technician to join us at ARCC to further develop and support our existing products, as well as work on the design and implementation of future products. This position would suit a highly driven, motivated person who can work independently and has great attention to detail. This is an exciting opportunity to join a young and developing company and be involved with the full product life cycle and gain new skills.
Job Responsibilities:
- Carry out full bike builds, servicing, repairs, and diagnostics across both new and returned bikes in line with ARCC’s high standards.
- Conduct pre-delivery inspections (PDIs) and ensure all bikes meet ARCC’s quality and safety standards before dispatch.
- Test ride bikes to identify faults, assess performance, and ensure correct system function (motor, battery, pod etc.).
- Undertake wheel building.
- Execute technical assessments and root cause analysis on customer returns or warranty cases.
- Document and review technical procedures and contribute to continuous improvement across production and service workflows.
- Support the sales and customer care team with technical information as required.
- Assist and attend shows, test ride events, and demonstrations.
- Advise customers on repairs, upgrades and bike care.
- Oversee and manage inventory levels for bike parts and components.
- Carry out regular stock checks, report discrepancies, and update inventory systems.
- Support procurement with low stock alerts and part requirements.
- Complete service and build records in line with internal procedures.
- Maintain accurate logs of technical tests and customer repairs.
Requirements (Essential):
- City & Guilds Level 2 or minimum of Cytech Level 3 Qualification (required).
- Strong understanding or interest in personal electric e-bikes.
- Minimum 2 years’ experience within bike servicing, maintenance, repairs, preferably e-bikes.
- Knowledge of current bike developments.
- Strong understanding of mechanical principles and a high level of technical bike building knowledge.
- Experienced mechanic who can troubleshoot technical problems.
Non-technical Skills:
- To be a self-starter and be able to work as part of a team, collaborating with the wider ARCC community.
- Excellent communication and customer service skills.
- Flexibility and the willingness to sometimes work outside of regular hours.
Bicycle Mechanic in Cambridge employer: ARCC Innovations Ltd.
Located in the UK, ARCC invests in engineering and design while mentoring graduates. The team focuses on innovation and supports start-ups, making it an exciting place for career growth.
