ARCC CONSULTING LIMITED is seeking a Complaints Handler in London for a FTSE100 fintech serving retail trading, technology and capital markets. You will own and resolve complaints through to Final Response Letter within DISP timeframes, across global client base.
The role requires solid complaints experience in Financial Services or Banking, with FCA DISP & FOS knowledge, SRC and Final Response Letters; you will work across teams to deliver precise, compliant outcomes.
#J-18808-Ljbffr
Hybrid Complaints Investigator - FinTech (FCA DISP) in Harrow employer: ARCC CONSULTING LIMITED
As a Senior Complaints Specialist at this leading FTSE100 fintech in London, you will be part of a dynamic and innovative team dedicated to enhancing customer satisfaction across a global client base. The company offers a competitive salary, a generous bonus structure, and a flexible benefits package, all within a supportive work culture that prioritises employee growth and development. With the opportunity to shape processes and standards in a brand-new team, this role promises meaningful engagement and the chance to make a significant impact in the financial services sector.
