Job Title & Location
Client Relationship Manager – London, WFH (Office 2 days/week, remote 3 days/week)
Compensation & Benefits
£70,000 – £85,000 per annum, professional study support, company pension.
Company
An established pensions business, recent industry award winners, recognised for investing in people.
Role Summary
The Client Relationship Manager will manage a portfolio of clients, providing proactive, high-quality service as the main point of contact for client contract managers, trustees, and senior stakeholders.
Key Responsibilities
- Provide technical advice and guidance to clients
- Oversight and reporting on client projects and day‑to‑day operational service
- Participate in devising and delivering competitive commercial proposals
- Attend trustee and client meetings, presenting reports and updates
- Develop positive working relationships with operational teams and internal stakeholders to resolve issues and manage projects
- Participate in new business presentations
- Host, lead meetings, take minutes and maintain trustee documentation as part of the trustee secretariat function
Qualifications & Experience
- CRM experience within a pensions administration or consulting environment
- Strong database background, ideally with previous DC experience
- Comfortable with new scheme pitches and complex schemes
- Knowledge of administration practices, processes and regulation
Work Location
London – office based 2 days a week, WFH 3 days a week.
Client Relationship Manager in Harrow employer: ARCC CONSULTING LIMITED
As a Senior Pensions Analyst at our London office, you will thrive in a dynamic work environment that values collaboration and innovation. We offer a competitive salary, professional study support, and a company pension scheme, ensuring that you have the resources to grow your career while enjoying a flexible work arrangement of two days in the office and three days working from home. Join us to be part of a supportive culture that prioritises employee development and satisfaction, making it an excellent place for meaningful and rewarding employment.
