At a Glance
- Tasks: Build, service, and repair bikes while ensuring top-notch quality and safety standards.
- Company: Join a cutting-edge R&D centre focused on innovation and growth in the UK.
- Benefits: Gain hands-on experience, develop new skills, and work in a dynamic environment.
- Other info: Collaborative team culture with opportunities for personal and professional growth.
- Why this job: Be part of a young company and influence the full product life cycle.
- Qualifications: City & Guilds Level 2 or Cytech Level 3 required; e-bike experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
ARCC is a state-of-the-art R&D centre invested in keeping Engineering, Design and Manufacturing in the UK. We are looking to strengthen our core team with experienced, ambitious individuals who are keen to work in an innovative company. This position would suit a highly driven, motivated person who can work independently and have great attention to detail. This is an exciting opportunity to join a young and developing company and be involved with the full product life cycle and gain new skills.
Job Responsibilities
- Carry out full bike builds, servicing, repairs, and diagnostics across both new and returned bikes in line with ARCC’s high standards.
- Conduct full assessments/inspections on each bicycle before commencing any work.
- Conduct pre-delivery inspections (PDIs) and ensure all bikes meet ARCC’s quality and safety standards before dispatch.
- Test ride bikes to identify faults, assess performance, and ensure correct system function (motor, battery, pod etc.).
- Undertake wheel building.
- Execute technical assessments and root cause analysis on customer returns or warranty cases.
- Document and review technical procedures and contribute to continuous improvement across production and service workflows.
- Support the sales and customer care team with technical information as required.
- Assist and attend shows, test ride events, and demonstrations.
- Advise customers on repairs, upgrades, and bike care.
- Oversee and manage inventory levels for bike parts and components.
- Carry out regular stock checks, report discrepancies, and update inventory systems.
- Support procurement with low stock alerts and part requirements.
- Complete service and build records in line with internal procedures.
- Maintain accurate logs of technical tests and customer repairs.
Requirements (Essential)
- City & Guilds Level 2 or minimum of Cytech Level 3 Qualification (required).
- Strong understanding or interest in personal electric e-bikes.
- Minimum 2 years’ experience within bike servicing, maintenance, repairs, preferably e-bikes.
- Knowledge of current bike developments.
- Strong understanding of mechanical principles and a high level of technical bike building knowledge.
- Experienced mechanic who can troubleshoot technical problems.
Non-technical Skills
- To be a self-starter and be able to work as part of a team, collaborating with the wider ARCC community.
- Excellent communication and customer service skills.
- Flexibility and the willingness to sometimes work outside of regular hours.
ARCC – Bike Technician employer: ARCC Bikes
ARCC is an innovative employer that prioritises the development of its employees through hands-on experience in a state-of-the-art R&D environment. With a strong focus on engineering and design, ARCC offers unique opportunities for growth, mentoring, and involvement in the full product life cycle, all while fostering a collaborative and dynamic work culture. Located in the UK, employees benefit from being part of a young company that values ambition and attention to detail, making it an exciting place to advance your career in the bike industry.
StudySmarter Expert Advice🤫
We think this is how you could land ARCC – Bike Technician
✨Tip Number 1
Get to know the company! Research ARCC and its innovative projects. When you show genuine interest in what we do, it’ll shine through in your conversations and interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for hands-on assessments! Since this role involves technical skills, be ready to demonstrate your bike servicing and repair expertise during practical tests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there.
We think you need these skills to ace ARCC – Bike Technician
Some tips for your application 🫡
Show Your Passion for Bikes:When you're writing your application, let us know why you love bikes! Share any personal experiences or projects that highlight your enthusiasm for bike mechanics and e-bikes. This will help us see your genuine interest in the role.
Highlight Relevant Experience:Make sure to detail your previous experience in bike servicing and repairs, especially with e-bikes. Use specific examples to demonstrate your skills and how they align with what we're looking for at ARCC.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your qualifications and experiences are easy to understand. This helps us get a quick grasp of your fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen to join our innovative team!
How to prepare for a job interview at ARCC Bikes
✨Know Your Bikes Inside Out
Make sure you brush up on your knowledge of e-bikes and the latest developments in bike technology. Be prepared to discuss specific models, their features, and any recent innovations in the industry. This will show your passion and expertise, which is exactly what ARCC is looking for.
✨Demonstrate Your Problem-Solving Skills
Think of examples from your past experience where you've successfully diagnosed and fixed technical issues. Be ready to walk through your thought process during these situations. ARCC values individuals who can troubleshoot effectively, so showcasing your analytical skills will definitely impress them.
✨Show Off Your Attention to Detail
Since the role involves inspections and assessments, highlight your meticulous nature. Prepare to discuss how you ensure quality and safety standards are met in your work. You might even want to bring along a portfolio of your previous work or any records that demonstrate your thoroughness.
✨Be Ready to Collaborate
ARCC is all about teamwork, so be prepared to talk about how you work with others. Share experiences where you've collaborated with colleagues or supported customer care teams. Emphasising your communication skills and flexibility will show that you're a great fit for their innovative environment.
