At a Glance
- Tasks: Provide hands-on 1st/2nd line support for users across Windows, M365, and Teams.
- Company: Join a dynamic IT team in Huddersfield with a focus on user support.
- Benefits: Competitive salary, great work environment, and opportunities for growth.
- Other info: Enjoy a collaborative atmosphere with plenty of opportunities to learn.
- Why this job: Be the go-to person for IT support and make a real difference daily.
- Qualifications: Experience in Desktop Support and strong knowledge of Windows and M365.
The predicted salary is between 32000 - 35000 £ per year.
Salary: £32,000 - 35,000 per year
Requirements
- Experience in a Desktop Support, 2nd Line, or EUC role
- Strong knowledge of Windows 10/11, M365, Teams, and basic networking
- Confident supporting users onsite and resolving issues directly
- Good communication skills and a customer-focused approach
- Ability to prioritise, stay organised, and work well under pressure
Responsibilities
- Provide 1st/2nd line support across Windows, M365, Teams, and core business applications
- Manage user accounts, permissions, and access across AD, Azure AD, and M365
- Support hardware, desktops, laptops, mobile devices, and peripherals
- Handle joiners, movers, and leavers processes
- Troubleshoot network, connectivity, and printing issues
- Escalate issues to senior engineers or external partners where required
- Maintain documentation, asset records, and IT processes
- Support office-based users and resolve issues face-to-face
Technologies
- Azure
- Hardware Support
- Mobile
- Network
- Windows
- Cloud
We are supporting one of our clients in Huddersfield, where we are looking to add a Desktop / EUC Support Engineer to our internal IT team. This is a hands-on, onsite role supporting users across the business, ideal for someone who enjoys being visible, helpful, and the go-to person for day-to-day IT support.
Desktop Support Engineer in Huddersfield employer: Arcas Technology Ltd
Arcas Technology Ltd is an excellent employer, offering a dynamic work environment that fosters collaboration and innovation. With a hybrid working model, employees enjoy the flexibility of remote work while benefiting from initial onsite onboarding in Gloucester, ensuring a smooth transition into the team. The company prioritises employee growth through continuous training opportunities and a supportive culture that values each individual's contributions.
