At a Glance
- Tasks: Provide hands-on IT support and manage networking for a growing tech company.
- Company: Values-driven business in Camberley, investing in technology and innovation.
- Benefits: Competitive salary, supportive team, and opportunities for professional growth.
- Other info: Dynamic environment with exciting projects and career advancement opportunities.
- Why this job: Join a close-knit team and make a real impact on IT operations.
- Qualifications: 2-3 years in IT support with strong networking skills required.
The predicted salary is between 31500 - 38500 £ per year.
My client is a growing, values-driven business with a head office in Camberley. They’re investing heavily in technology, including new technology and software development functions, so it’s a good time to join their small, close-knit IT team.
This is a hands-on role for an all-rounder with genuine networking experience. You’ll be the go-to technical person for the company’s engineers when they need networking help. You’ll also own day-to-day IT for around 30–40 head office staff.
What you’ll be doing:
- Acting as the escalation point for the company’s engineers: router setup, port forwarding, IP addressing and firewall configuration for new sites
- Troubleshooting network and connectivity issues, and making sure configurations are secure (only the ports that need opening)
- Onboarding and offboarding users, and setting up laptops, desktops and mobile devices
- Managing Apple devices through MDM (training provided)
- Supporting Microsoft 365 and Azure: user accounts, email and access rights
- General 1st and 2nd line support across the office, from Wi-Fi issues to printers
- Running small IT projects, such as phone system rollouts, device refreshes and eSIM migrations, and coordinating with staff to get them done
- Supporting the business’s Cyber Essentials and upcoming ISO 27001 work through good practice around access, credentials and documentation
What you’ll need:
- At least 2–3 years in IT support, with solid hands-on networking experience
- Confidence with TCP/IP, IP addressing, subnetting, DHCP, DNS, NAT, port forwarding, VLANs and firewalls
- Practical skills, e.g. you’re comfortable crimping cables and setting up kit from scratch
- Good attention to detail when setting up users, devices and systems
- An understanding of why network security matters
- A self-starter attitude: happy to take ownership, run with small projects and talk to people across the business
- A full UK driving licence
If this sounds like you, apply now or send your CV to Andy Dale at Arcas Tech.
IT Support & Network Engineer employer: Arcas Technology Ltd. Careers
Join a dynamic SME that values innovation and collaboration, where you'll be part of a close-knit team dedicated to modernising infrastructure in a supportive environment. With a focus on employee growth, we offer opportunities for professional development and hands-on experience with cutting-edge technologies in a hybrid Azure/M365 landscape. Our culture promotes trust and open communication, making it an ideal place for engineers who are passionate about impactful work.
Contact Details:
Arcas Technology Ltd. Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support & Network Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Arcas Technology Ltd. Careers values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Arcas Technology Ltd. Careers might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Arcas Technology Ltd. Careers!
✨Direct Apply to Arcas Technology Ltd. Careers
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We think you need these skills to ace IT Support & Network Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Arcas Technology Ltd. Careers.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Arcas Technology Ltd. Careers. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Arcas Technology Ltd. Careers
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
