Network Support Engineer in Camberley

I’m working with a growing business in Camberley that needs a Network Support Engineer to join its small in-house IT team. You’ll be the networking expert their engineers rely on, and you’ll also keep things running smoothly for the head office.
You don’t need to be a CCNA-level specialist. You do need solid practical networking experience and a willingness to get stuck in.
The networking side
The company’s engineers regularly bring new sites online. When they need support, you’re the escalation point. That means:
Configuring routers and firewalls for new sites
Setting up port forwarding and IP addressing securely, opening only what’s needed
Troubleshooting connectivity and performance issues, both remotely and occasionally on site
Making sure network setups meet the company’s security standards
Escalating the really complex problems to a senior specialist in the team
The support side
It’s a small team, so you’ll also own day-to-day IT for 30–40 head office staff:
Building and deploying laptops and mobile devices (Apple MDM, training provided)
Onboarding and offboarding users in Microsoft 365 and Azure
Handling everyday support requests, from Wi-Fi to printers
Cabling, crimping and setting up new equipment
Taking ownership of small projects, such as phone system rollouts and device refreshes
About you
3+ years in an IT support or network support role
Strong practical knowledge of TCP/IP, subnetting, DHCP, DNS, NAT, VLANs, port forwarding and firewalls
Hands-on with kit: patching, crimping and getting things working from scratch
Security-conscious and detail-oriented
A self-starter who’s happy to own a task, talk to people and see it through
A full UK driving licence for occasional site visits
Bonus points for
Network+, CCNA or similar
Experience with Ubiquiti, Sophos, Fortinet, DrayTek or Meraki
An MSP or field engineering background
Cyber Essentials or ISO 27001 exposure
Interested? Apply now or email your CV to Andy Dale at Arcas Tech for a confidential chat.
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