Arcare Aged Care is seeking an IT Service Desk Team Leader to guide daily operations, manage high-volume tickets, and ensure timely allocation, escalation, and resolution of requests. The role focuses on service performance and continual improvements across the Service Desk.
You will lead the team, coordinate equipment orders, and develop efficient processes while maintaining strong communication with non-technical stakeholders and ensuring smooth site rollouts.
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IT Service Desk Lead: High-Volume Support & Process Excellence employer: Arcare Aged Care
Arcare Hove is an exceptional employer that prioritises the well-being of its staff and residents alike. With a supportive leadership team, a positive workplace culture, and opportunities for professional development, employees can thrive in a state-of-the-art facility while enjoying competitive pay and exclusive discounts. Join us in creating a welcoming environment where your passion for making a difference truly matters.
