Maintenance Lead Technician in London

Arcan Capital is committed to providing an exceptional living experience for our residents by ensuring well‑maintained, high‑quality communities. The Maintenance Technician plays a vital role in delivering on our commitments by performing a wide variety of maintenance, repair, groundskeeping, and other interior and exterior duties under the supervision of the Maintenance Supervisor. This position is responsible for responding to resident service requests, troubleshooting maintenance issues, and upholding safety standards, all while fostering a positive living environment. With a strong focus on craftsmanship and problem‑solving, the Maintenance Technician is instrumental in helping Arcan deliver superior customer service.

About Arcan Capital: Founded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the southeastern United States. With a team of over 80 employees—and plans to expand this year—you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture. At Arcan Capital, we believe in fostering a collaborative, engaging, and service‑driven culture. We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees.

• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move‑in experience.
• Perform routine interior and exterior community maintenance as scheduled and requested; may include painting, snow/ice removal, gutter cleaning, replacing filters, working with trash compactor, etc.
• Perform routine maintenance and repair on community equipment to include plumbing, light bulb replacement, A/C maintenance, electrical, carpentry and mechanical repair.
• Respond to all repair requests and maintenance concerns from residents and staff in a timely manner and with a professional attitude.
• Report any maintenance concerns on vacant units, models, common areas, as well as equipment malfunctions, breakdowns and any hazardous conditions to the Maintenance Supervisor in a timely manner.
• Maintain resident privacy and receive proper authority prior to entering resident apartments.
• Ensure that all maintenance items are kept in a safe area to prevent injuries to residents, associates, and visitors.
• Deliver superior customer service and always represent the company in a professional manner.
• Attend in‑service training and education sessions, as assigned.
• Work with vendors as instructed, such as vendors for landscaping, painting asphalt, etc.
• Knowledgeable of state, local, and federal fair housing laws and must follow all safety/OSHA requirements.

• Must be at least 18 years old.
• Advanced knowledge of HVAC, plumbing, electrical, carpentry, and mechanical systems.
• Must be HVAC certified.
• Strong customer service skills with a passion for assisting residents.
• Excellent communication, problem‑solving, and interpersonal abilities.
• Ability to multitask, prioritize, and work efficiently in a fast‑paced environment.
• Detail‑oriented with strong organizational and time‑management skills.
• Willingness to work a flexible schedule, including on‑call hours, weekends, and holidays.
• HVAC, EPA, and/or CPO certifications are preferred.
• High school diploma or equivalent is required.

• 3+ years of prior maintenance experience (Preferred but Not Required).

• Supportive and people‑focused culture — We believe in fostering long‑term relationships with our employees and residents.
• Opportunities for growth — We invest in our team members and offer career development opportunities.
• Competitive compensation & benefits, including medical, dental, vision, two weeks paid vacation, 5 days of PTO/sick leave, matching 401k program and more!

If you’re ready to bring your customer service expertise and people skills to a dynamic real‑estate environment, we encourage you to apply today!