FM Co-ordinator in Manchester

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

We are seeking an experienced FM Coordinator to manage and coordinate facilities management activities across multiple school sites. This role is critical in ensuring the smooth delivery of Planned Preventative Maintenance (PPM) and reactive maintenance services for statutory and building maintenance systems. You will act as a key point of contact for surveyors, engineers, contractors, and clients, ensuring compliance with SLAs, health and safety standards, and operational efficiency.

Role Accountabilities

• Plan and schedule PPM and reactive maintenance tasks across multiple sites.
• Place orders with contractors for compliance and maintenance services.
• Coordinate and monitor contractor delivery schedules.
• Manage FM helpdesk functions and integrate FM processes within corporate systems.
• Allocate tasks to in-house teams or external contractors as required.
• Ensure CAFM systems (e.g., Digitize FM) are kept up to date with job statuses and completion reports.
• Maintain compliance with industry standards (e.g., SFG20) and health & safety regulations.
• Prepare and maintain accurate documentation, including job sheets, quotes, invoices, certificates, and warranties.
• Track SLAs and KPIs, and report progress to senior management.
• Act as the main point of contact for client inquiries and updates, resolving issues promptly.

Qualifications & Experience

• Experience in service coordination, scheduling, or facilities management.
• Background in FM/PPM scheduling and contractor management.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and CAFM systems.
• Familiarity with compliance standards, SLAs, and building maintenance requirements.
• Experience managing reactive maintenance and emergency call-outs.
• Previous coordination role within maintenance or facilities management.
• Working knowledge of building maintenance and compliance standards.

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success.