Global Communications Director, Growth (12-month contract)

Global Communications Director, Growth (12-month contract)

Arcadis is the world\’s leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description

This role provides Corporate Communications advisory services and delivery support for Growth. It is the primary communications advisor for the Chief Growth Officer for internal and external communications, including strategic advisory, reputation management, thought leadership, and leadership engagement. This role ensures the consistent and timely delivery of strategic global communications programs for Growth and supports global communication programs. The Communications Director, Growth may also be aligned to a member of the ELT to act as comms advisor/strategist. This role will have an integrated communications lens, with an initial focus of 60% internal communications and 40% external communications.

Reports to: Global Communications Director, Cross-GBA

Role accountabilities

• Lead, develop, and deliver a corporate communications and engagement strategy for Growth to drive employee engagement and brand advocacy and promote and protect company reputation.
• Contribute to the global corporate communications and cross-GBA communications strategies and the overall Corporate Communications program.
• Lead best practice internal communications within Growth to support Your Voice scores, focusing on strategic storytelling, leadership engagement, and strategy communication.
• Lead the development of the core Growth narrative and key messages for corporate communication audiences and provide advice and oversight for campaign/marketing content.
• Create and deliver strategic Growth communications plans and content for earned PR/business communication (e.g., prioritized and strategic press releases, blogs, speeches for external speaking opportunities, corporate thought leadership) and internal channels (e.g., EDMs, bulletins, intranet, webinars).
• Work collaboratively with the other GBA Comms Directors and Cross-GBA Comms Director on cross-GBA communication activity, embedding the Growth story, priorities and initiatives, and promoting a One Arcadis approach and culture.
• Provide strategic advice and counsel to the Growth Officer and Management Team regarding content, messages, and appropriate spokespeople to enable relevant presence and amplification.
• Create and deliver strategic communications plans and content for earned PR/business communication and internal channels as above.
• Establish strong connections across GBAs, Corporate Communications, and Enablers (Operations and GSSC) to deliver best practice communications.
• Work closely with country Corporate Communications leaders to ensure messages are localized, delivered through country teams, and amplified through relevant channels.
• Deliver external communications activities, including press releases, news and announcements, Growth content on Arcadis’ news section of the website, and content for social media as part of a corporate communications campaign, news, and announcements.
• Monitor results and ensure that communications programs are informed by data and audience insight.
• Agree on SLAs specific to communications for Growth with Ops Leader to ensure deliverables are clear and ROI maximized.
• Provide strategic communications advice and consulting to leadership teams to ensure messages are connected to their audiences (internal/external).
• Coach and guide Growth senior leaders on engagement and thought leadership to ensure they are well equipped for internal/external speaking opportunities and conference speeches.
• Represent Growth communications priorities on Governance Boards, including Editorial Boards and the Corporate Communications Community of Practice.
• Participate in crisis response communication in the event of a global or Growth issue that threatens reputational damage.

Key Shared Accountabilities

• Work with the Brand team, driving strategic storytelling with leaders through the Brand Ambassador program.
• Work with the Global Communications Director – Strategic Programs to support communication for strategic programs.
• Collaborate with the Cross-GBA Communications Director to align on cross-GBA Growth-related communications activities and priorities.
• Drive communications topics from the Change/Transformation team and take them forward into Growth.
• Partners with the Marketing team on external amplification of the Growth story and relevant thought leadership.

Decision rights

Owns:

• Program accountability
• Internal communication and engagement
• External communication
• Coaching and consulting with senior leaders

• Influences: Stakeholder management; influencing leaders on approach to messaging; support of GSSC model

• Vetoes: Business Prioritization; Reputation Management; Change and Impact Management

Qualifications & Experience

• Degree qualified in areas such as Business, Journalism, Communications, or Organisational Development. Continued professional or personal development (e.g., Change Management) preferred. Growth Mindset with a desire to continue learning.
• At least 8-10 years’ experience working with the C-Suite and senior stakeholders in applicable industries.
• Internal Communications experience is essential; some exposure to external communications is valuable.
• Experience navigating matrixed organizations, such as a professional services organization or consultancy.
• Experience and knowledge of data-driven approaches to reporting on success.
• Experience managing a global team across geographies.
• Brings best practice approaches to the function.
• Experience developing and successfully rolling out complex change, cultural and organizational programs that influence a step change.
• Keen eye/ear for tone of voice and leadership presence; a strong and versatile writer. A strategist able to juggle competing demands.
• Understands and can apply principles for systemic behaviour shifts.
• Appreciation, support, and drive approach to diversity and inclusion across the function.

Arcadis values

• Breadth of experience: Working internationally, across different industries, business lines, and/or functions; managing projects impacting people/issues/solutions across organizational boundaries.
• Leading transformation: Ability to bring people on a journey to the unknown, creating a sense of stability and security in uncertain times, avoiding change fatigue.
• People management: Creating high-performing teams, communicating vision and purpose, engaging others and ensuring aligned objectives. Caring for employee wellbeing and recognizing and celebrating success.

Aligned to the Arcadis Leadership model, we seek leaders with a strong fit to our leadership success profile to build and drive our culture of inclusion, accountability, human-centricity, and sustainability. Successful leaders at Arcadis will possess strong learning agility, combined with a balanced mix of curiosity, drive for success, and igniting passion.

Main working contacts

• Chief Growth Officer and Leadership (member of the Growth Management Team)
• Cross-GBA Communications Director
• Global Internal Communications Director
• Global External Communications Director
• Global Strategy Implementation Director, Growth
• GBA Communications Directors
• Marketing, Brand, Digital, Events COE colleagues
• HR/People Function Leaders
• IC Community of Practice
• Country leadership teams and senior leaders
• Growth Leaders, Sustainability, Innovation/Digital leaders and other stakeholders across Enabling Functions
• Suppliers and external networks

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone\’s contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy.

Equality, Diversity, Inclusion & Belonging

Our Commitment to Equality, Diversity, Inclusion & Belonging: We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.

Seniority level

• Director

Employment type

• Full-time

Job function

• Other

Industries

• Professional Services

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