Bank Housekeeper in Wolverhampton

Pay: £12.25 per hour (rising to £12.72 in April 2026)

Job Purpose:

To have responsibility for the environment ensuring it is safe, clean and tidy. To ensure that the household services are functioning smoothly so that the experience for patients, carers, staff and visitors is safe, welcoming, comfortable and effective. To be an active member of a wider centre team and get things achieved through appropriate links, effective communication skills and best use of resources.

Main Tasks:

• To liaise with all departments (particularly catering and nursing) to ensure the cleanliness of the unit and to provide a high quality and responsive housekeeping service.
• To ensure that patients are cared for in an environment that minimises the risk of infection by a thorough knowledge of infection control measures which are implemented at all times.
• To support the smooth running of the hospital in direct relation to cleanliness and tidiness, linen supply, curtains and that waste management is dealt with in accordance with procedure.
• To provide immediate housekeeping support to the unit for any urgent situations or major incidents when they arise where the housekeeping team can provide assistance (spills etc.).
• To deal with minor complaints quickly and efficiently and to bring to the attention of managers any matters of a more serious nature that may affect the smooth running of the service.
• To work flexibly as part of the hospital team and cover for colleagues as required.
• To work positively and productively with all other members of the hospital based on the principles of multi-disciplinary working.
• At all times to carry out such other duties and responsibilities as may reasonably be required from time to time, compatible with the objectives and duties and level of responsibility of the post.
• The post holder may also be required to drive patients subject to clearance.

To adhere to the policies of the Arcadia Care in respect to Equal Opportunities, Health and Safety and all other relevant policies. At all times to promote and follow anti-discriminatory and non-abusive practice. To take part in quality assurance systems and audits. To adhere to policies and procedures particularly Health & Safety legislation and report incidents. To comply with the Data Protection Act and maintain high levels of confidentiality.

General:

• At all times to carry out such other duties and responsibilities as may reasonably be required from time to time, compatible with the objectives and duties and level of responsibility of the post.
• The post holder may also be required to drive patients subject to clearance.
• To adhere to the policies of the Arcadia Care in respect to Equal Opportunities, Health and Safety and all other relevant policies.
• At all times to promote and follow anti-discriminatory and non-abusive practice.
• To take part in quality assurance systems and audits.
• To adhere to policies and procedures particularly Health & Safety legislation and report incidents.
• To comply with the Data Protection Act and maintain high levels of confidentiality.

Other duties:

• To complete general household laundry and other general household tasks such as hanging curtains.
• To order stock and supplies as required under the instruction of the Management.

Health and Safety Responsibilities:

• Conform to all Health and Safety requirements in relation to the tasks undertaken by the household team and ensure compliance with these.
• Employees must take reasonable care for the Health and Safety of themselves and of others who may be affected by their acts or omissions at work.
• To participate in own annual Personal Development Review and Development Plan.

Own Professional Development and Training:

• To ensure you are fully up to date on all mandatory training.
• To actively participate in an annual performance review (appraisal) and the development and implementation of a personal development plan.
• To take responsibility for own professional development ensuring professional standards are maintained and statutory and mandatory training is in date.

Cleaning/Care of the Environment:

• To ensure all areas (both clinical and non-clinical) are clean and tidy.
• To provide a high quality laundry service.
• To ensure waste is disposed correctly.
• To ensure that stock control means there are always adequate supplies of goods relating to the comfort, privacy and general requirements of the patients, e.g. towels, linen and provisions for personal laundry. For the environment e.g. cleaning products, toilet rolls and paper towels.
• Ensure all COSHH requirements are met at all times.
• Monitor safety of environment, equipment and furniture reporting any failures or damage ensuring that follow-up action/repair or replacement is undertaken.
• To conduct regular inspections and audits of the environment.

Note: Must be able to work Days, Evenings and weekends. To cover two Sunday shifts per month (7am to 3pm) and adhoc annual leave cover.

To start asap.