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- Tasks: Support guests in an exciting arcade environment and learn essential customer service skills.
- Company: Join the vibrant team at Arcadia Darlington, where fun meets professionalism.
- Benefits: Gain valuable experience while earning a Level 2 qualification in customer service.
- Why this job: Immerse yourself in a fast-paced setting and make every guest's experience unforgettable.
- Qualifications: No prior experience needed, just a passion for great customer service and teamwork.
- Other info: Flexible shifts with opportunities for growth in a dynamic entertainment venue.
The predicted salary is between 800 - 1400 £ per month.
Arcadia Darlington seek a Customer Service Practitioner Level 2 Apprentice. Support guests across VR stations, racing sims, Xbox/PlayStation zones, Escape Rooms, parties and our Bar/Café. Learn great customer service, safety, teamwork and venue operations in a fun, fast-paced setting.
Course Information
- Course: Customer service practitioner (level 2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Shifts over the days/ hours below:
- Monday - Thursday, 3.00pm - 10.00pm
- Friday, 3.00pm - 12.00am
- Saturday, 10.00am - 12.00am
- Sunday, 10.00am - 10.00pm
Expected Duration: 1 Year
Number of Positions Available: 2
Arcade Customer Service Apprentice (Arcadia Darlington) employer: Arcadia Darlington
Contact Detail:
Arcadia Darlington Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Arcade Customer Service Apprentice (Arcadia Darlington)
✨Tip Number 1
Get to know the venue! Before your interview, pop into Arcadia Darlington and familiarise yourself with the different areas like the VR stations and Escape Rooms. This shows your enthusiasm and gives you a chance to chat with staff about their experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help guests, like resolving issues or guiding them through games. Role-playing these situations with friends can boost your confidence for the real deal.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well in a team before. Whether it’s in school projects or group activities, highlighting your collaborative skills will make you stand out.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're serious about joining the team at Arcadia Darlington and makes it easier for us to keep track of your application.
We think you need these skills to ace Arcade Customer Service Apprentice (Arcadia Darlington)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about working in a fun environment like Arcadia Darlington.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences. If you've worked in a similar fast-paced setting or have a knack for gaming, let us know!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Arcadia Darlington
✨Know Your Stuff
Familiarise yourself with the different gaming zones and services offered at Arcadia Darlington. Being able to chat about VR stations, racing sims, and Escape Rooms will show your genuine interest and enthusiasm for the role.
✨Show Off Your People Skills
Customer service is all about connecting with guests. Prepare examples of how you've successfully interacted with customers in the past, whether it's resolving issues or creating a fun atmosphere. This will highlight your ability to thrive in a fast-paced environment.
✨Be Ready for Teamwork Questions
Since teamwork is key in this role, think of times when you've worked well with others. Be ready to discuss how you contribute to a team and handle challenges together, as this will demonstrate your collaborative spirit.
✨Dress for Success
Even though it’s a fun environment, first impressions matter! Dress smart-casual to show that you take the interview seriously while still fitting in with the vibrant atmosphere of Arcadia Darlington.
