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- Tasks: Lead daily store operations and ensure top-notch customer satisfaction.
- Company: Arcadia Cigars is a luxury cigar store with a focus on elegance and craftsmanship.
- Benefits: Enjoy a competitive salary and the chance to work in a vibrant retail environment.
- Why this job: Join a sophisticated team and elevate the customer experience in a stylish boutique.
- Qualifications: Experience in retail management, strong communication skills, and a passion for luxury products.
- Other info: Located in Brighton's trendy Lanes district, this role offers immediate start opportunities.
The predicted salary is between 28800 - 42000 £ per year.
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Arcadia Cigarsis a UK-based independent luxury cigar store, known for its curated selection of regional editions and rare cigars sourced from around the world. With flagship boutiques in Brighton, Eastbourne, and Geneva, Arcadia offers a refined retail experience rooted in craftsmanship, elegance, and quiet luxury. OurChurch Street boutique, located in the vibrant heart of Brighton’s Lanes district, is dedicated to delivering excellence in both product and service.
Role Description
We are seeking afull-time, on-site Retail Store Managerfor ourArcadia Cigars – Church Street, Brightonlocation. The Store Manager will be responsible for overseeing day-to-day store operations, ensuring exceptional customer satisfaction, managing inventory, supervising staff, and implementing retail loss prevention strategies. The ideal candidate will lead by example, uphold brand standards, and elevate the in-store experience for our sophisticated clientele.
Key Responsibilities
- Deliver an exceptional customer experience aligned with Arcadia’s premium standards
- Manage inventory, merchandising, and visual presentation of the store
- Recruit, train, and supervise store staff with a focus on performance and motivation
- Implement and monitor retail loss prevention policies
- Maintain operational efficiency and handle day-to-day problem-solving
- Monitor sales targets and report performance metrics
- Represent the Arcadia brand with integrity, knowledge, and professionalism
Qualifications
- Excellent customer service and satisfaction skills
- Proven experience in store management, including inventory and team leadership
- Strong interpersonal and communication abilities
- Knowledge of retail loss prevention best practices
- High attention to detail and effective problem-solving skills
- Previous experience in retail management, preferably in the luxury or hospitality sector
- Bachelor’s degree in Business Administration, Retail Management, or a related field (preferred)
Location:Arcadia Cigars, 34 Church Street, Brighton & Hove, BN1 1RL
Start Date:Immediate
- Salary:Competitive, based on experience
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Retail
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Retail Store Manager employer: Arcadia Cigars
Contact Detail:
Arcadia Cigars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Familiarise yourself with Arcadia Cigars' product range and brand values. Understanding their curated selection of luxury cigars will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network within the luxury retail sector, especially with professionals who have experience in cigar or tobacco retail. This can provide you with valuable insights and potentially lead to referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail, particularly how you've handled customer service challenges and team dynamics. Be ready to share specific examples that highlight your leadership skills.
✨Tip Number 4
Visit the Church Street boutique before your interview. Engaging with the staff and observing the store's operations will give you practical insights that you can reference during your discussions, showing your proactive approach.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Arcadia Cigars and their values. Highlight your understanding of luxury retail and how it aligns with their brand ethos in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in retail management, particularly in luxury or hospitality sectors. Emphasise your leadership skills and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury retail industry. Mention specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as inventory management, team leadership, and problem-solving abilities. Use concrete examples to demonstrate these skills.
How to prepare for a job interview at Arcadia Cigars
✨Showcase Your Customer Service Skills
As a Retail Store Manager, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles, highlighting your ability to create a refined shopping experience.
✨Demonstrate Leadership Experience
Be ready to discuss your experience in managing teams. Share specific instances where you successfully recruited, trained, or motivated staff, as this will show your capability to lead by example at Arcadia Cigars.
✨Know Your Products
Familiarise yourself with luxury cigars and the unique offerings of Arcadia. Being knowledgeable about their products will not only impress your interviewers but also demonstrate your commitment to upholding brand standards.
✨Prepare for Problem-Solving Scenarios
Think of potential challenges that may arise in a retail environment and how you would handle them. Discussing your problem-solving skills will show that you can maintain operational efficiency and tackle issues head-on.
