At a Glance
- Tasks: Keep the hospital clean and safe while supporting patients and staff.
- Company: Join a caring team at Arcadia Care in Wolverhampton.
- Benefits: Earn £12.25 per hour, rising to £12.72, with flexible shifts.
- Other info: Great opportunity for personal development and career growth.
- Why this job: Make a real difference in patients' lives by ensuring a welcoming environment.
- Qualifications: No specific qualifications needed, just a passion for cleanliness and teamwork.
The predicted salary is between 12 - 12 € per hour.
Job Location: Park Lodge, Wolverhampton
Pay: £12.25 per hour (rising to £12.72 in April 2026)
Job Purpose
To have responsibility for the environment ensuring it is safe, clean and tidy. To ensure that the household services are functioning smoothly so that the experience for patients, carers, staff and visitors is safe, welcoming, comfortable and effective. To be an active member of a wider centre team and get things achieved through appropriate links, effective communication skills and best use of resources.
Main Tasks
- To liaise with all departments (particularly catering and nursing) to ensure the cleanliness of the unit and to provide a high quality and responsive housekeeping service.
- To ensure that patients are cared for in an environment that minimises the risk of infection by a thorough knowledge of infection control measures which are implemented at all times.
- To support the smooth running of the hospital in direct relation to cleanliness and tidiness, linen supply, curtains and that waste management is dealt with in accordance with procedure.
- To provide immediate housekeeping support to the unit for any urgent situations or major incidents when they arise where the housekeeping team can provide assistance (spills etc.).
- To deal with minor complaints quickly and efficiently and to bring to the attention of managers any matters of a more serious nature that may affect the smooth running of the service.
- To work flexibly as part of the hospital team and cover for colleagues as required.
- To work positively and productively with all other members of the hospital based on the principles of multi-disciplinary working.
- To adhere to the policies of the Arcadia Care in respect to Equal Opportunities, Health and Safety and all other relevant policies.
- To promote and follow anti‑discriminatory and non‑abusive practice.
- To take part in quality assurance systems and audits.
- To adhere to policies and procedures particularly Health & Safety legislation and report incidents.
- To comply with the Data Protection Act and maintain high levels of confidentiality.
- The post holder may also be required to drive patients subject to clearance.
- To carry out such other duties and responsibilities as may reasonably be required from time to time, compatible with the objectives and level of responsibility.
Other Duties
- To complete general household laundry and other general household tasks such as hanging curtains.
- To order stock and supplies as required under the instruction of the Management.
Health And Safety Responsibilities
- Conform to all Health and Safety requirements in relation to the tasks undertaken by the household team and ensure compliance with these.
- Employees must take reasonable care for the Health and Safety of themselves and of others who may be affected by their acts or omissions at work.
- To participate in own annual Personal Development Review and Development Plan.
Own Professional Development And Training
- To ensure you are fully up to date on all mandatory training.
- To actively participate in an annual performance review (appraisal) and the development and implementation of a personal development plan.
- To take responsibility for own professional development ensuring professional standards are maintained and statutory and mandatory training is in date.
Cleaning/Care Of The Environment
- To ensure all areas (both clinical and non‑clinical) are clean and tidy.
- To provide a high quality laundry service.
- To ensure waste is disposed correctly.
- To ensure that stock control means there are always adequate supplies of goods relating to the comfort, privacy and general requirements of the patients.
- Ensure all COSHH requirements are met at all times.
- Monitor safety of environment, equipment and furniture reporting any failures or damage ensuring that follow‑up action/repair or replacement is undertaken.
- To conduct regular inspections and audits of the environment.
Note
Must be able to work Days, Evenings and weekends. To cover two Sunday shifts per month (7am to 3pm) and ad hoc annual leave cover.
Bank Housekeeper in Wolverhampton employer: Arcadia Care
At Arcadia Care, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment for our Bank Housekeepers at Park Lodge, Wolverhampton. With competitive pay rates and opportunities for professional development, we ensure our staff are equipped with the necessary training to excel in their roles while contributing to a safe and welcoming atmosphere for patients and visitors alike. Join us to be part of a dedicated team that values your contributions and fosters a culture of respect and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Housekeeper in Wolverhampton
✨Tip Number 1
Get to know the place! Before your interview, take a stroll around Park Lodge if you can. Familiarising yourself with the environment shows you're genuinely interested and helps you feel more comfortable during the chat.
✨Tip Number 2
Brush up on your infection control knowledge. Since this role is all about keeping things clean and safe, being able to discuss infection control measures confidently will definitely impress the hiring team.
✨Tip Number 3
Show off your teamwork skills! This job is all about working with others, so be ready to share examples of how you've collaborated in the past. We want to see that you can communicate effectively with different departments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join our team at StudySmarter.
We think you need these skills to ace Bank Housekeeper in Wolverhampton
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know why you care about maintaining a clean and safe environment. Share any personal experiences or values that align with our commitment to cleanliness and patient care.
Highlight Teamwork Skills:We love a good team player! Make sure to mention any past experiences where you worked collaboratively with others, especially in a healthcare or service setting. This shows us you're ready to jump into our multi-disciplinary team.
Be Specific About Your Experience:Don’t just say you have housekeeping experience; tell us what tasks you’ve handled. Whether it’s managing laundry, ensuring infection control, or dealing with complaints, specific examples will make your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Arcadia Care
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Bank Housekeeper. Familiarise yourself with infection control measures and how they apply to the role. This will help you demonstrate your knowledge and commitment to maintaining a safe and clean environment.
✨Showcase Your Communication Skills
Since this role involves liaising with various departments, practice articulating how you would effectively communicate with catering and nursing staff. Think of examples from past experiences where you successfully collaborated with others to achieve a common goal.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with spills or minor complaints. Prepare by thinking through your responses to these scenarios, focusing on your problem-solving skills and ability to act quickly under pressure.
✨Highlight Your Flexibility
The job requires working days, evenings, and weekends, so be ready to discuss your availability and willingness to adapt. Share any previous experiences where you had to be flexible in your work schedule or duties, showing that you're a team player who can step in when needed.