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- Tasks: Lead the host team and create unforgettable guest experiences in a vibrant restaurant.
- Company: Exciting new venue in Covent Garden, part of a dynamic restaurant group.
- Benefits: Competitive salary, tips, discounts, and access to wellness services.
- Why this job: Be at the forefront of a fast-paced, creative environment and shape first impressions.
- Qualifications: Experience in hospitality leadership and strong communication skills.
- Other info: Join a passionate team and enjoy fun events like summer and Christmas parties.
The predicted salary is between 36000 - 54000 ÂŁ per year.
Arcade (New Opening – Covent Garden) Salary: Up to £45000 plus Tips. Join our leadership team - Lead the host team. Shape every first impression. Drive Front of House Performance!
About Arcade: We’re gearing up for something big. Arcade is opening a brand-new venue in the heart of Covent Garden — and we’re looking for an experienced Host Restaurant Manager to be part of our opening team. With multiple global kitchens, a high-energy bar, and over a thousand guests served daily (1.2k covers daily), this is an opportunity to lead at the heart of a fast‑paced, creative, and guest‑focused environment.
About the role: As an experienced Host Manager at Arcade, you will oversee the daily operations of reception and the front‑of‑house guest journey. With revenue exceeding £150K per week, you will ensure every guest receives a seamless and memorable welcome, while optimising bookings, walk‑ins, and sales opportunities. This is a pivotal front‑of‑house leadership role — owning the guest journey from the door, driving revenue through smart booking management, and ensuring a safe, polished, high‑performing reception operation.
As a successful Host Manager you will:
- Lead, coach and motivate the host team to deliver a warm, professional and seamless guest experience
- Control the pace and flow of service through effective table and queue management
- Maintain immaculate front‑of‑house standards at all times
- Optimise bookings, walk‑ins and live table allocations to maximise capacity
- Manage large groups and special requests with precision and attention to detail
- Support recruitment, onboarding and ongoing training
- Deliver regular feedback and contribute to performance reviews and succession planning
- Ensure full compliance with fire, emergency and allergen procedures
We’d love to hear from you if you bring:
- Exceptional communication and guest engagement abilities
- Proven experience leading a host or reception team in a high‑volume hospitality environment
- Strong experience using booking and reservation systems, with confidence managing live availability
- An analytical mindset, comfortable reviewing cover data and using insights to improve performance
- Strong commercial awareness and confidence managing bookings and floor flow
- The ability to thrive under pressure with excellent decision‑making skills
- Strong understanding of health & safety and compliance standards
- A hands‑on leader who leads by example and thrives in fast‑paced venues
Working at Arcade: Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry‑leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. At Arcade, we’re more than just a restaurant group... We’re a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast‑moving, and truly unique in the hospitality industry.
Benefits of being part of the team:
- Refer a friend bonus
- Internal wage advance facility to instantly access the wages you’ve earned
- A restaurant recognition budget for Birthday goodies and career milestones
- 50% off food in our restaurants for you and your loved ones
- 50% off food in JKS restaurants within Arcade for you and your loved ones
- Access to counselling, remote GP/physio services, legal advice and more through Hospitality Action 24 hours a day, 365 days of the year
- Summer and Christmas team parties where we all down tools and have some fun!
Restaurant Manager - Host employer: Arcade
Contact Detail:
Arcade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager - Host
✨Tip Number 1
Get to know the venue! Before your interview, pop by Arcade and soak in the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 3
Show off your leadership skills! During interviews, share specific examples of how you've motivated teams and improved guest experiences in previous roles. We want to see that passion!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Arcade!
We think you need these skills to ace Restaurant Manager - Host
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your guest engagement skills and how you've created memorable moments for guests in the past.
Tailor Your Application: Make sure to customise your application to fit the role of Host Restaurant Manager. Highlight your experience in leading teams, managing bookings, and ensuring a seamless guest journey. We want to see how you can bring your unique flair to Arcade!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, we’re looking for clarity in your communication, just like you’d provide to our guests!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it shows you’re keen to be part of our team at Arcade!
How to prepare for a job interview at Arcade
✨Know the Venue Inside Out
Before your interview, make sure you research Arcade thoroughly. Understand their concept, menu offerings, and the overall vibe of the venue. This will not only show your genuine interest but also help you tailor your answers to align with their values and expectations.
✨Showcase Your Leadership Skills
As a Host Restaurant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and coached a team. Highlight how you managed high-pressure situations and maintained service standards, as this is crucial for the role.
✨Demonstrate Your Guest Engagement Abilities
Since the role focuses on creating memorable guest experiences, be ready to discuss how you've engaged with guests in previous roles. Share specific instances where you turned a challenging situation into a positive experience, showcasing your exceptional communication skills.
✨Be Ready to Discuss Operational Strategies
Familiarise yourself with booking and reservation systems, as well as strategies for optimising table management. Be prepared to discuss how you would handle large groups and special requests, demonstrating your analytical mindset and commercial awareness in managing floor flow.