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- Tasks: Lead daily restaurant operations and ensure exceptional guest experiences.
- Company: Join Arcade, a pioneering hospitality project in Covent Garden.
- Benefits: Competitive salary, 50% off food, and wellness support.
- Why this job: Shape the future of London dining in a vibrant, creative environment.
- Qualifications: Experience as an Assistant General Manager or Floor Manager in high-volume venues.
- Other info: Be part of a dynamic team with exciting growth opportunities.
The predicted salary is between 36800 - 50400 £ per year.
Join our leadership team - Lead the floor. Drive performance. Shape the future of London hospitality. If you are currently a strong Assistant General Manager or an experienced Floor Manager in a large, fresh-food-led venue, this is your opportunity to take the next step in a leadership role.
About Arcade: Arcade is opening a new site in central London right in Covent Garden! For our grand opening, a Restaurant Manager position awaits to open this beautiful space. Arcade is one of UK’s most ambitious and exciting hospitality projects! A dynamic playground where world-class chefs, bold culinary ideas, and vibrant guest experiences come together under one roof.
About the role: We’re looking for an experienced and dynamic Restaurant Manager to join the leadership team at Arcade Covent Garden, one of London’s most exciting and pioneering food and drink destinations. With multiple global kitchens, a high-energy bar, and over a thousand guests served daily (1.2k covers daily), this is an opportunity to lead at the heart of a fast-paced, creative, and guest-focused environment.
As an experienced Restaurant Manager, you’ll take day-to-day ownership of the restaurant floor, ensuring every service runs seamlessly and every guest leaves impressed. You’ll deputise for the General Manager and Assistant General Manager in their absence, leading the operation with confidence and clarity. Working across Front of House, Kitchen, and Bar teams, you’ll drive performance, develop your managers, and uphold the highest standards of hospitality, safety, and culture.
As a successful Restaurant Manager for Arcade Covent Garden, you will:
- Lead daily restaurant operations, ensuring smooth and efficient service across all departments.
- Act as second-in-command in the absence of the GM and AGM, taking full accountability for the venue.
- Champion exceptional guest experience through proactive leadership, real-time service recovery, and team engagement.
- Drive a culture of Health & Safety, Food Safety, and compliance through daily walkthroughs, audits, and team awareness.
- Recruit, train, and develop a high-performing team of managers and service staff across the restaurant and kitchen.
- Deliver structured training, feedback, and development plans to support career progression and performance.
- Oversee labour forecasting, rota planning, and weekly reporting in collaboration with the GM and AGM.
- Support financial performance by monitoring variable costs, analysing sales data, and driving commercial awareness.
- Uphold Arcade’s brand standards, culture, and ethos through hands-on leadership, consistency, and clear communication.
- Act as a brand ambassador — inspiring your team and maintaining a positive, inclusive, and energetic workplace.
We'd love to hear from you if you:
- Are currently a strong Assistant General Manager or an experienced Floor Manager in a large, fresh-food-led venue.
- Bring strong experience in delivering structured training, feedback, and development plans to support your teams.
- Bring proven experience leading large, high-volume restaurants or hospitality venues (1k covers daily).
- Are passionate about fresh food, global flavours, and high-energy service environments.
- Have a strong understanding of Health & Safety, Food Safety, and Licensing compliance.
- Can confidently lead, coach, and inspire a large team across multiple departments.
- Possess excellent commercial awareness with experience managing rotas, budgets, and cost controls.
- Are hands-on, approachable, and thrive in fast-paced, guest-driven environments.
- Communicate clearly and lead by example — balancing warmth with professionalism.
- Believe in developing people, fostering inclusion, and maintaining high standards at all times.
Working at Arcade: Our teams are the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. At Arcade, we’re more than just a restaurant group. We’re a collective of bold, diverse food and drink brands driven by creativity, collaboration, and a passion for hospitality. We believe in growing together, empowering our people, and creating opportunities to thrive across all areas of the business. Whether onsite, behind the scenes or head office, working at Arcade means being part of something exciting, fast-moving, and truly unique in the hospitality industry.
Benefits of being part of the team:
- Refer a friend bonus
- Internal wage advance facility to instantly access the wages you’ve earned
- A restaurant recognition budget for Birthday goodies and career milestones
- 50% off food in our restaurants for you and your loved ones
- 50% off food in JKS restaurants within Arcade for you and your loved ones
- Access to counselling, remote GP/physio services, legal advice and more through Hospitality Action 24 hours a day, 365 days of the year
- Summer and Christmas team parties where we all down tools and have some fun!
Restaurant Manager (New Opening) in London employer: Arcade
Contact Detail:
Arcade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager (New Opening) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with managers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share your experiences and how you've made a difference in previous roles. Remember, they want someone who can lead with energy and enthusiasm!
✨Tip Number 3
Be proactive! If you see a restaurant you love, don’t wait for them to post a job. Reach out directly and express your interest. A well-timed email or call can set you apart from the crowd and show your eagerness to join their team.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in food and drink, and be ready to discuss them in interviews. This shows you're not just about managing but also passionate about the industry. Plus, it gives you great talking points!
We think you need these skills to ace Restaurant Manager (New Opening) in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm for fresh food and vibrant guest experiences. We want to see how you can bring that energy to Arcade!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Restaurant Manager role. Highlight your experience in leading high-volume venues and your ability to drive performance. We’re looking for someone who can hit the ground running, so show us why you’re the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your key achievements and skills. Remember, we’re busy too, so a well-structured application will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Arcade. Don’t miss out on being part of something truly unique in London’s hospitality scene!
How to prepare for a job interview at Arcade
✨Know Your Venue
Before the interview, do your homework on Arcade and its unique offerings. Familiarise yourself with their culinary concepts and guest experience philosophy. This will not only show your genuine interest but also help you align your answers with their brand values.
✨Showcase Leadership Skills
As a potential Restaurant Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in high-pressure environments, focusing on your approach to training, motivating, and developing staff to ensure exceptional service.
✨Emphasise Guest Experience
Arcade is all about creating vibrant guest experiences. Be ready to discuss specific instances where you've gone above and beyond to enhance customer satisfaction. Highlight your proactive service recovery strategies and how you engage your team to maintain high standards.
✨Understand Financial Acumen
Since you'll be responsible for overseeing financial performance, brush up on your knowledge of labour forecasting, budget management, and cost control. Be prepared to discuss how you've previously analysed sales data to drive commercial awareness and improve profitability.
